Mercedes-Benz of Arcadia - Service Center

All staff from porters, receptionists to service advisors are very friendly and professional. Perry was very attentive although I did not have a scheduled appointment. The receptionist followed up after she are very friendly and professional. Perry was very attentive although I did not have a scheduled appointment. The receptionist followed up after she observed me sitting in lobby area She was great as well More

Good service for me for over 20 years.In this case, I Good service for me for over 20 years. In this case, I was welcomed by my service representative immediately upon arrival and all matters were hand Good service for me for over 20 years. In this case, I was welcomed by my service representative immediately upon arrival and all matters were handled with great efficiency. More

Awesome! They were very courteous and professional. I was informed throughout the entire process of my car repair, from the initial intake to the diagnostic te They were very courteous and professional. I was informed throughout the entire process of my car repair, from the initial intake to the diagnostic testing and to the completion of the repairs. More

Good service Excellent experience with service dept. early explained the item they are doing and hand my car as promised. My car is washed and cleaned before retu Excellent experience with service dept. early explained the item they are doing and hand my car as promised. My car is washed and cleaned before returning to me. More

Service Always come for service with mike tone, very nice guy and professional. Will always come back for service in the future for my car and my family car Always come for service with mike tone, very nice guy and professional. Will always come back for service in the future for my car and my family car I More

Service Reviews I known Rebecca so for over 10 plus Years, she is the best Service Consultant I ever known and she always taking care all of our family Mercedes serv I known Rebecca so for over 10 plus Years, she is the best Service Consultant I ever known and she always taking care all of our family Mercedes services needs ! Thanks Rebecca ! More

Excellent service at Rusnak I kept forgetting to call to get my car serviced and just as if she read my mind I received a call from Sonia Ruiz to remind me to bring my car in. Ba I kept forgetting to call to get my car serviced and just as if she read my mind I received a call from Sonia Ruiz to remind me to bring my car in. Bam! She scheduled me with Mike Tone who has been my service adviser for years. She knew my car would probably take a while to get done so she made sure to hold a loaner car for me too. Mike was great as always and got everything done... even stuff I had put off from the last time I was there. Got my car back pretty quickly and it is running great as always. More

Great service I am very delighted with the service once I pull in the car. The attendants in the drop off area greet and lead to the lobby for the service advisor I am very delighted with the service once I pull in the car. The attendants in the drop off area greet and lead to the lobby for the service advisor My service adviser- Jennifer Lew is always very nice and always take care the problem. In conclusion, I am very satisfied with the service provide at Rusnak Arcaida. More

Rebecca So was an Excellent Service Advisor After exiting my car at the service bay I was directed to the Service desk.There I was immediately met by Rebecca. My car needed a minor recall repa After exiting my car at the service bay I was directed to the Service desk.There I was immediately met by Rebecca. My car needed a minor recall repair and was given the info on the recall and the estimated time for the repair and the complementary car wash. I car was not wiped down thoroughly and Rebecca got a towel and finished the job. That extra mile was truly appreciated. While waiting for my car I visited the Accessory area and found Alex to be cordial and patient with my inquiries. More

very efficent Very helpful everyone,Peter was very experienced, made my paper work within 18 minutes for s550 i purchased on the other hand Ophelia was execelent go Very helpful everyone,Peter was very experienced, made my paper work within 18 minutes for s550 i purchased on the other hand Ophelia was execelent got me out from service in 6 minutes.Thanks to both.... More