Mercedes-Benz of Arcadia - Service Center

Excellent service Service is great, professional and efficient. Nice waiting area and shuttle service if needed. David Gomez took great care of me service issues and k Service is great, professional and efficient. Nice waiting area and shuttle service if needed. David Gomez took great care of me service issues and kept me informed at all stages. Very helpful and professional. More

Ophilia Wang and Alex Flores were both outstanding ! Definitely will recommend this dealership because of their outstanding customer care and services ! I love how my vehicle was always delivered as th Definitely will recommend this dealership because of their outstanding customer care and services ! I love how my vehicle was always delivered as the time was promised by my advisor! Thanks again More

Poor customer service Their goal is to make as profit by any means, however they lack providing proper customer service. They are forgetting that the customer brings bus Their goal is to make as profit by any means, however they lack providing proper customer service. They are forgetting that the customer brings business to them. More

Service representative was professional timely and answered all questions I needed know. I am very happy that my car is driving again in an excellent condition. Thank you for the great service! answered all questions I needed know. I am very happy that my car is driving again in an excellent condition. Thank you for the great service! More

Rebecca has been exceptional as usual, first time I went there was because it was the closest One to my home, I moved 20 miles away and I’m still going to Mercedes of Arcadia. there was because it was the closest One to my home, I moved 20 miles away and I’m still going to Mercedes of Arcadia. More

Always efficient and super-courteous.Car is ready when Always efficient and super-courteous. Car is ready when they say it is Employees are clearly empowered to provide great customer service Car comes Always efficient and super-courteous. Car is ready when they say it is Employees are clearly empowered to provide great customer service Car comes back super clean More

2014 E-550 service and maintenance I appreciate the service and approachability of the technician and service representative (Perry). My car was completed on time and ready for pickup. I appreciate the service and approachability of the technician and service representative (Perry). My car was completed on time and ready for pickup. Great job. More

My experience was awesome from the time I made the appointment until I picked up my car and drove away. The level of service was outstanding. appointment until I picked up my car and drove away. The level of service was outstanding. More

Rebecca So! She has restored my faith in the Mercedes brand. I had a bad experience at another dealer and she made me feel comfortable and provided me with amazing service. She stands for A class service brand. I had a bad experience at another dealer and she made me feel comfortable and provided me with amazing service. She stands for A class service and delivers it like a PRO! She advocated for me when frankly she didn’t have to. More

Perry Roeder is my Service Advisor! He is just wonderful and very professional. I feel very fortunate to have him as my advisor! I feel very comfortable when I have to leave my car for service! and very professional. I feel very fortunate to have him as my advisor! I feel very comfortable when I have to leave my car for service! More