Mercedes-Benz of Arcadia - Service Center

Technician arrived on time, work was does quickly and with no mess afterwards. Technician came to my home, quite surprised but very convenient. Thank you. with no mess afterwards. Technician came to my home, quite surprised but very convenient. Thank you. More

Overall great customer service. Professional and knowledgeable staff. However I am surprised as an established dealership that prides itself on service it missed that mark on being proactive and thi knowledgeable staff. However I am surprised as an established dealership that prides itself on service it missed that mark on being proactive and this COVID-19 situation when it comes to disinfecting loaners. I had to disinfect the loaner I was given recently because there was no established protocol for this process. The car was clean and washed but no notice inside the car stating it was disinfectant. Mike Tone is great and in no way is this a reflection on his service. The loaner disinfectant process should be already added process when releasing loaners given the current COVID-19 situation. Customers would greatly appreciate that extra safety step you would take for the safety of your customers. More

Everyone is very kind and the Service is always excellent..Your sales manager Mike Marsh is awesome!!! and truly an example to be followed..GREAT SERVICE excellent..Your sales manager Mike Marsh is awesome!!! and truly an example to be followed..GREAT SERVICE More

Very friendly, went above and beyond, updated my usa maps free, washed my rude and took very good care of me and worked fast. Very cool maps free, washed my rude and took very good care of me and worked fast. Very cool More

Great service and a beautiful dealership! This place really cares about customer satisfaction!! My MBZ is always serviced professionally and the whole process is a breeze. really cares about customer satisfaction!! My MBZ is always serviced professionally and the whole process is a breeze. More

Rusnak Mercedes is above all the rest in its class! I m a Mercedes Benz owner for life the Arcadia Store is My New home! Mercedes Benz owner for life the Arcadia Store is My New home! More

Very friendly and helpful. Made process of having my car serviced in this COVID-19 environment so easy and simple, Very efficiently executed. Thank you. serviced in this COVID-19 environment so easy and simple, Very efficiently executed. Thank you. More

Amazing The service here is unbelievable! Attention to detail, professionalism, and the quality of care given cannot be beat anywhere! I am spoiled and am af The service here is unbelievable! Attention to detail, professionalism, and the quality of care given cannot be beat anywhere! I am spoiled and am afraid to go elsewhere for my car purchases and/or service. More

Yohan is very professional & accommodating. We love working with him. He makes our visit easy & pleasant. One thing we like about Yohan, he is honest & reliable. working with him. He makes our visit easy & pleasant. One thing we like about Yohan, he is honest & reliable. More

I have always been completely satisfied with the service provided and would highly recommend Perry and Yohan to take care of all my service needs. provided and would highly recommend Perry and Yohan to take care of all my service needs. More