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Mercedes-Benz of Arcadia - Service Center
Arcadia, CA
239 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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239 Reviews of Mercedes-Benz of Arcadia - Service Center
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October 06, 2023
Staff is always pleasant to interact with. Drop off and pick up has been easy every time. I bring both my personal and work vehicles here. Drop off and pick up has been easy every time. I bring both my personal and work vehicles here. More
by Gus Navarrete
Employees Worked With
August 09, 2023
Ophelia has been fantastic to work with. Very responsive and very helpful Always thoughtful with great suggestions and support Very responsive and very helpful Always thoughtful with great suggestions and support More
by Dlrobertsonmd
Employees Worked With
July 27, 2023
Everyone there is so helpful, informative, and great to deal with for whatever the transaction is. I always have a wonderful experience there. deal with for whatever the transaction is. I always have a wonderful experience there. More
by neenmeister1
June 21, 2023
Great, smooth and pretty quick experience. . All questions that I had are answered. Highly recommend. . All questions that I had are answered. Highly recommend. More
by Saenzmonica
Employees Worked With
Other Employees :
Andy Tan, Denise Justice, Christie Rutherford, Allen Hsiang
January 30, 2023
This is the best dealer I have been dealing with. Mr. Yohan provides wonderful service and is very professional. He is detail-orientated and with great manners. He proceeds timely service and alwa Mr. Yohan provides wonderful service and is very professional. He is detail-orientated and with great manners. He proceeds timely service and always update me promptly. I extend my service because of Mr. Yohan and the great coffee, cleanliness environment and courtesy at Mercedes. More
by Llc653
November 02, 2021
This Rusnak Dealership also called Arcadia Mercedes Dealership gives me one of the worst experience on car maintenance. I was planning to drop off my Mercedes 2019 SLC300, and they need until next da Dealership gives me one of the worst experience on car maintenance. I was planning to drop off my Mercedes 2019 SLC300, and they need until next day to complete the service, but Arcadia Mercedes refuses to provides a car for me while they are serving my car until the next day or 2. What kind of dealership is this, I had Kia, not a luxury brand provides a loaner car for me, and this Arcadia Cgeap Dealer would NOT provides a loaner car??? I will buy my new Mercedes 580 NOT at Arcadia, I will buy it at West Covina Mercedes, as they always provide a loaner car for me! RUSNAK IS A BAD CAR DEALERSHIP, I WOULD NEVER BUY FROM THEM IN ANY OF THEIR CAR DEALERSHIPS! CHEAP!!! More
by wlee7337
July 04, 2021
Thumbs up for Mr. Yohan Chen, very impressive for his service initiative, help me with the 80k miles Service B maintenance and escort me to the Finance Department for further inquiries. He really is a Me service initiative, help me with the 80k miles Service B maintenance and escort me to the Finance Department for further inquiries. He really is a Mercedes-Benz standard Service Advisor. More
by Jason
April 05, 2021
Ophelia wang has always been in top of her stuff! She keeps me updated about the service and how everything is going. Whenever I have a situation or need advice etc she is a text away and for that I am g keeps me updated about the service and how everything is going. Whenever I have a situation or need advice etc she is a text away and for that I am grateful to have her as my service advisor. She’s the main reason why I get my car serviced at Mercedes Benz of Arcadia More
by josuegonzalez99
Employees Worked With
September 11, 2020
They tried to be helpful but ended up not resolving the issue that i had with my benz and never got back to me. I would not recommend this dealership to get your new car and get bad service issue that i had with my benz and never got back to me. I would not recommend this dealership to get your new car and get bad service More
by Peterk
Employees Worked With
Huy Nguyen, Andy Tan, Joshua Kim
