Mercedes-Benz of Arcadia - Service Center

The best service Rep and salesman Service Rep is helpful. She took care of my car without me being worry of anything. She knows exactly what customer wants, very experience and profess Service Rep is helpful. She took care of my car without me being worry of anything. She knows exactly what customer wants, very experience and professional. I'm glad to choose this dealer to service my car. More

Everything Was Fine Wasn’t there to see them working... hope they did everything well. The car is currently operating magnificently. Me. Edwards was polite and attentive Wasn’t there to see them working... hope they did everything well. The car is currently operating magnificently. Me. Edwards was polite and attentive to all my concerns. Mr. Tan did his best to serve me during a very busy day for him, and I appreciated his efforts. More

Good service Good and friendly sevice, I like the service person speaks my language , easy to make appointment . If ready needs to improve, maybe some snacks at b Good and friendly sevice, I like the service person speaks my language , easy to make appointment . If ready needs to improve, maybe some snacks at beverage area? More

Amazing attention to detail I arrived for my service appointment, and was treated alike a king. The car was serviced and returned to me ahead of schedule. I was informed every I arrived for my service appointment, and was treated alike a king. The car was serviced and returned to me ahead of schedule. I was informed every step of the way. More

Excellent Service by Rebecca So I have been serviced in Rusnak by Rebecca So more than 20 years. I always wonder how can she always provide a VERY EXCELLENT service to the customer! I have been serviced in Rusnak by Rebecca So more than 20 years. I always wonder how can she always provide a VERY EXCELLENT service to the customer! To be very honest, she is the best in Service Department and she make me come back! Thank you Honey! More

Service Review Rusnak MBZ of Arcadia provided me with exceptional level of customer service when I brought my vehicle in for service. Service advisor Perry Reoder we Rusnak MBZ of Arcadia provided me with exceptional level of customer service when I brought my vehicle in for service. Service advisor Perry Reoder went above and beyond to make sure my concerns is address during my visit. More

Excellent experience and professional service Ophelia is very nice and professional. She kept posting the service updates to me timely. Doing service at Mercedes-Benz of Arcadia is a pleasant jour Ophelia is very nice and professional. She kept posting the service updates to me timely. Doing service at Mercedes-Benz of Arcadia is a pleasant journey without any hassle. I can’t say enough about how quick and comfortable it was even with a loaner car. Thanks! More

Regular Service and Detail Everyone is always very professional and courteous. Scheduling was easy. Rusnak has a very pleasant waiting area. The service department does a grea Everyone is always very professional and courteous. Scheduling was easy. Rusnak has a very pleasant waiting area. The service department does a great job. Thank you! More

Service Evaluation The services were performed within a few hours and corrected the problems. The dealership is very efficient and gives great customer service. The services were performed within a few hours and corrected the problems. The dealership is very efficient and gives great customer service. I am always glad to bring my Mercedes-Benz to the dealership for service. More

Great experience but service too expensive Great service but was too expensive. Overall I enjoyed the hospitality but the service price amount I thought I was going to pay exceeded the amount I Great service but was too expensive. Overall I enjoyed the hospitality but the service price amount I thought I was going to pay exceeded the amount I wanted to pay. More