Mercedes-Benz of Arcadia

Today I had a pleasure to have Roberto as my Salesman. He was patient and showed great hospitality. My wife and I are looking for a Mercedes GLE and he took his time to go over the cool little features at He was patient and showed great hospitality. My wife and I are looking for a Mercedes GLE and he took his time to go over the cool little features at the new GLE provides. We still have a year and a half on our BMW lease, but we will be definitely coming back to Roberto. More

I had the absolute pleasure of working with Roberto when purchasing my car, and I can honestly say he is one of the nicest, most genuine people I have ever met. From the very beginning, Roberto made the ent purchasing my car, and I can honestly say he is one of the nicest, most genuine people I have ever met. From the very beginning, Roberto made the entire experience feel effortless and enjoyable. He wasn’t just knowledgeable and professional—he was truly kind, patient, and attentive every step of the way. What stood out most was how authentic he is. In a world where car-buying can sometimes feel stressful or overly sales-driven, Roberto was the complete opposite. He listened to what I wanted, answered every question with honesty, and went above and beyond to make sure I felt comfortable and confident in my decision. You can tell he genuinely cares about his customers, not just the sale. I left not only with a beautiful car that I absolutely love, but also with the memory of working with someone who made the process a joy. Roberto’s warmth, sincerity, and integrity are rare, and I couldn’t recommend him more highly. In fact, he’d be the only reason I would go back to Mercedes Arcadia for another car in the future. More

The dealership is beautiful and easy to see all the cars. So sophisticated that my trip to Arcadia from Culver City (takes an hour) was totally worth it. Katrin’s service is beyond imagination. I never th So sophisticated that my trip to Arcadia from Culver City (takes an hour) was totally worth it. Katrin’s service is beyond imagination. I never thought that car shopping would be based on trust. She thinks of the customer’s needs proactively and focuses on my needs with her best. I will never go to any other sales person from now on. More

Mercedes of Arcadia was very professional, and upfront with all terms and financing. They had the car we wanted on the lot. Roberto Boratto, our sales rep, was professional, helpful, patient and hone with all terms and financing. They had the car we wanted on the lot. Roberto Boratto, our sales rep, was professional, helpful, patient and honest. He found the car we wanted on the lot, and held it for us even though we made no commitment to buy it. We were able to spend the week comparing other cars. We returned to Roberto and Mercedes and the car we wanted was waiting for us. It is the right car for us, and Roberto helped not only in choosing the right car, but explaining the financing and getting us the best interest rate. We were very pleased with the experience. I would recommend Mercedes of Arcadia and Roberto to anyone. More

Roberto is awesome! Had such a great experience test driving , he made my experience enjoyable and memorable! Very knowledgable on all things Mercedes. Had such a great experience test driving , he made my experience enjoyable and memorable! Very knowledgable on all things Mercedes. More

Roberto was so easy to work with. Communication was excellent and very responsive. I was looking for all electric and had two models in mind. Roberto was so detailed with everything I Communication was excellent and very responsive. I was looking for all electric and had two models in mind. Roberto was so detailed with everything I asked and educated me more on the car which made the purchase so much more enjoyable. I got my first Mercedes at 21yrs (19 years ago!) old and have been a long time Rusnak Arcadia because of the people like Roberto. When I got home, I realized that I forgot my passport wallet with cash and credit cards after a test drive and Roberto assisted me finding it in the cars we drove. Within 30min l had it back in my hands. More

Katrin B is professional, helpful, knowledgable and patient even with me as a indecisive customer. I highly recommend this dealership because of her and really appreciate her help. Do not hesitate to r patient even with me as a indecisive customer. I highly recommend this dealership because of her and really appreciate her help. Do not hesitate to reach out to her, her service will not disappoint you. Good job Katrin! More

Best dealer from sales to service Oscar is a long time family friend and we only do business with him . family friend and we only do business with him . More

Excellent service from start to finish! Friendly staff, no pressure, and a smooth buying process. Friendly staff, no pressure, and a smooth buying process. More