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Mercedes-Benz of Anchorage

Anchorage, AK

4.7
18 Reviews

1000 E 6th Ave

Anchorage, AK

99501

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18 Reviews of Mercedes-Benz of Anchorage

February 27, 2025

Very positive experience, Mateo was very helpful and accommodating. One small issue with the Finance manager but the Sales manager quickly fixed that. Overall would highly recommend Mercedes of Anchora More

by fruitlandwasilla
Recommend Dealer
Yes
Employees Worked With
Mateo
Feb 27, 2025 -

Mercedes-Benz of Anchorage responded

Thank you for recommending Mercedes-Benz of Anchorage! We're glad to hear that Mateo and the team provided a positive experience, and we appreciate your understanding as we resolved the finance issue. Enjoy your new vehicle!

February 20, 2025

They got my car in the same day, great service. Customer representative was extremely pleasant More

by banbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 20, 2025 -

Mercedes-Benz of Anchorage responded

Thank you for your confidence in Mercedes-Benz of Anchorage! We appreciate your business.

January 24, 2025

Welcoming and luxurious experience with top notch hospitality. First off I would like to thank my salesman Victor who was very warm and welcoming and helped me choose the perfect vehicle for my wife’ More

by chrisheering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gomez
Jan 27, 2025 -

Mercedes-Benz of Anchorage responded

We're delighted to hear that Victor provided such a memorable experience at Mercedes-Benz of Anchorage! It's wonderful knowing your wife's surprise anniversary gift was perfect and the process went smoothly. Thank you for sharing this special moment with us, and we hope she loves her new vehicle!

January 12, 2025

The Service Dept is always willing to assist and make sure the customer is taken care of. They are eager to come up with positive solutions and minimize the inconvenience. More

by Akgoodwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mak/Ernie/Mateo
Jan 13, 2025 -

Mercedes-Benz of Anchorage responded

Thank you for sharing your experience with the Service Department at Mercedes-Benz of Anchorage! We're delighted to know they provided attentive and solution-oriented service. We appreciate your feedback and look forward to assisting you again in the future!

December 11, 2024

Service department did a great job on my annual service of our 2017 GLE 350. More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mak
Dec 12, 2024 -

Mercedes-Benz of Anchorage responded

Thanks for trusting Mercedes-Benz of Anchorage with your 2017 GLE 350! See you at your next annual service!

December 07, 2024

That are backed up but got me in as I have been a long time customer More

by Vrburk@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mak
Dec 09, 2024 -

Mercedes-Benz of Anchorage responded

We are glad to hear that we could accommodate your service needs even on a busy day. Thank you for being part of the Mercedes-Benz of Anchorage family!

September 28, 2024

Good service straight forward communication. Good customer service thanks Trey I’ll be back to MBA More

by Thendrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Sep 30, 2024 -

Mercedes-Benz of Anchorage responded

We appreciate your feedback about Trey and his customer service! See you next time at Mercedes-Benz of Anchorage!

September 19, 2024

Awesome Awesome quadrillionth stars. Trey and his team including the driver go above and beyond service. They deserve a fat big raise. I can hardly wait to have both cars serviced again More

by Drjazzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey, Mechanic , Big P
Sep 19, 2024 -

Mercedes-Benz of Anchorage responded

Thank you for the stellar review! We're delighted to hear that Trey and his team, including Big P, provided exceptional service at Mercedes-Benz of Anchorage. We look forward to your next visit!

September 11, 2024

Great cars, fabulous service advisors. They get me in and out, always make me feel like my priority is their priority. (Plus, they're really, really nice.) More

by mattanddiedre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Sep 11, 2024 -

Mercedes-Benz of Anchorage responded

Thank you for the wonderful feedback! We're delighted to hear that our service advisors at Mercedes-Benz of Anchorage made your experience smooth and prioritized your needs. We appreciate your support!

August 20, 2024

Team Trey made the Swickard experience worth my efforts to do this review. Team trey, made my experience with the current MBA very good. My mind has been closed to ever getting the customer service out of More

by Mr. Breyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey and at times the other service advisers picked up the phone and were very helpful
Aug 20, 2024 -

Mercedes-Benz of Anchorage responded

Mr. Breyer, we're delighted to hear that Team Trey restored your faith in Mercedes-Benz of Anchorage! We appreciate your kind words and look forward to serving you again in the future. Thank you for sharing your experience with us!

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