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Mercedes-Benz of Anchorage

Anchorage, AK

4.7
23 Reviews

1000 E 6th Ave

Anchorage, AK

99501

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23 Reviews of Mercedes-Benz of Anchorage

March 24, 2025

Ernie and Trey are tremendous professionals. Working with the dealership has become much more enjoyable since Ernie came to the service department. Thank you Trey for being a pleasure to work wi More

by soccerscott21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey and Ernie
Mar 24, 2025 -

Mercedes-Benz of Anchorage responded

We're delighted to hear that Ernie and Trey have made your experience at Mercedes-Benz of Anchorage enjoyable, Scott. Our team is committed to providing top-notch service, and it's great to know they're hitting the mark! Thank you for sharing this feedback with us.

March 23, 2025

The service representative was very accommodating, pleasant and explained the services needed and the charges. The service was done in a timely manner and all completed services were explained by the More

by rnapoleon46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the service representative was TREY WATTS
Mar 24, 2025 -

Mercedes-Benz of Anchorage responded

We're delighted to hear that our service representative provided you with a pleasant and informative experience at Mercedes-Benz of Anchorage. It's great to know that the services were completed efficiently and met your expectations. Thank you for being a loyal customer!

March 13, 2025

They always provide excellent customer service. Mak was very helpful and polite. He made sure my car was done on time to take my mother to her medical appointment. More

by carolynccrafts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mak kashatok, Kyller detailer was awesome. They were very helpful and polite.
Mar 13, 2025 -

Mercedes-Benz of Anchorage responded

We're delighted to hear that Mak and the team at Mercedes-Benz of Anchorage provided you with excellent service. It's great to know your car was ready in time for such an important appointment. Thank you for sharing your experience!

March 13, 2025

They were very accommodating to my schedule and got me back on the road quickly More

by alicoba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Mar 13, 2025 -

Mercedes-Benz of Anchorage responded

Alicoba, thank you for leaving Mercedes-Benz of Anchorage a five-star review! It was a pleasure to assist you with your service needs. Safe travels!

March 06, 2025

Outstanding service. Mai kept me informed every step of the way with my repair. Could not ask for better service. Exceptional More

by Lori Puckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mak, Trey and Brian
Mar 06, 2025 -

Mercedes-Benz of Anchorage responded

Lori, we're delighted to hear that Mai provided you with exceptional service at Mercedes-Benz of Anchorage. Thank you for your kind words and support!

February 27, 2025

Very positive experience, Mateo was very helpful and accommodating. One small issue with the Finance manager but the Sales manager quickly fixed that. Overall would highly recommend Mercedes of Anchora More

by fruitlandwasilla
Recommend Dealer
Yes
Employees Worked With
Mateo
Feb 27, 2025 -

Mercedes-Benz of Anchorage responded

Thank you for recommending Mercedes-Benz of Anchorage! We're glad to hear that Mateo and the team provided a positive experience, and we appreciate your understanding as we resolved the finance issue. Enjoy your new vehicle!

February 20, 2025

They got my car in the same day, great service. Customer representative was extremely pleasant More

by banbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 20, 2025 -

Mercedes-Benz of Anchorage responded

Thank you for your confidence in Mercedes-Benz of Anchorage! We appreciate your business.

January 24, 2025

Welcoming and luxurious experience with top notch hospitality. First off I would like to thank my salesman Victor who was very warm and welcoming and helped me choose the perfect vehicle for my wife’ More

by chrisheering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Gomez
Jan 27, 2025 -

Mercedes-Benz of Anchorage responded

We're delighted to hear that Victor provided such a memorable experience at Mercedes-Benz of Anchorage! It's wonderful knowing your wife's surprise anniversary gift was perfect and the process went smoothly. Thank you for sharing this special moment with us, and we hope she loves her new vehicle!

January 12, 2025

The Service Dept is always willing to assist and make sure the customer is taken care of. They are eager to come up with positive solutions and minimize the inconvenience. More

by Akgoodwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mak/Ernie/Mateo
Jan 13, 2025 -

Mercedes-Benz of Anchorage responded

Thank you for sharing your experience with the Service Department at Mercedes-Benz of Anchorage! We're delighted to know they provided attentive and solution-oriented service. We appreciate your feedback and look forward to assisting you again in the future!

December 11, 2024

Service department did a great job on my annual service of our 2017 GLE 350. More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mak
Dec 12, 2024 -

Mercedes-Benz of Anchorage responded

Thanks for trusting Mercedes-Benz of Anchorage with your 2017 GLE 350! See you at your next annual service!

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