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Mercedes-Benz of Anchorage

Anchorage, AK

4.5
12 Reviews

1000 E 6th Ave

Anchorage, AK

99501

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12 Reviews of Mercedes-Benz of Anchorage

September 28, 2024

Good service straight forward communication. Good customer service thanks Trey I’ll be back to MBA More

by Thendrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Sep 30, 2024 -

Mercedes-Benz of Anchorage responded

We appreciate your feedback about Trey and his customer service! See you next time at Mercedes-Benz of Anchorage!

September 19, 2024

Awesome Awesome quadrillionth stars. Trey and his team including the driver go above and beyond service. They deserve a fat big raise. I can hardly wait to have both cars serviced again More

by Drjazzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey, Mechanic , Big P
Sep 19, 2024 -

Mercedes-Benz of Anchorage responded

Thank you for the stellar review! We're delighted to hear that Trey and his team, including Big P, provided exceptional service at Mercedes-Benz of Anchorage. We look forward to your next visit!

September 11, 2024

Great cars, fabulous service advisors. They get me in and out, always make me feel like my priority is their priority. (Plus, they're really, really nice.) More

by mattanddiedre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Sep 11, 2024 -

Mercedes-Benz of Anchorage responded

Thank you for the wonderful feedback! We're delighted to hear that our service advisors at Mercedes-Benz of Anchorage made your experience smooth and prioritized your needs. We appreciate your support!

August 20, 2024

Team Trey made the Swickard experience worth my efforts to do this review. Team trey, made my experience with the current MBA very good. My mind has been closed to ever getting the customer service out of More

by Mr. Breyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey and at times the other service advisers picked up the phone and were very helpful
Aug 20, 2024 -

Mercedes-Benz of Anchorage responded

Mr. Breyer, we're delighted to hear that Team Trey restored your faith in Mercedes-Benz of Anchorage! We appreciate your kind words and look forward to serving you again in the future. Thank you for sharing your experience with us!

August 19, 2024

I am very appreciative of Trey’s service . He was attentive and concerned about my safety. He was a delight to work with and very accommodating to my concerns and needs. More

by sallyak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Watts
Aug 19, 2024 -

Mercedes-Benz of Anchorage responded

Thank you for sharing your positive experience! We're glad to hear Trey provided attentive and accommodating service at Mercedes-Benz of Anchorage. Your safety is our priority, and we appreciate your kind words!

August 15, 2024

Greatly improved from past couple years. Service was quick and excellent. Short wait time. Courteous service rep. Knowledgeable. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 16, 2024 -

Mercedes-Benz of Anchorage responded

John, it's wonderful to hear that you noticed improvements and had a positive experience with our team at Mercedes-Benz of Anchorage. Thanks for sharing your feedback!

August 09, 2024

I was promptly taken care of upon arrival. Trey was very efficient, job well done. More

by davekaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan, courtesy driver
Aug 12, 2024 -

Mercedes-Benz of Anchorage responded

We are glad to hear that Trey provided efficient service. Thanks for choosing Mercedes-Benz of Anchorage!

August 08, 2024

Nice staff. Love the new changes. Trey was very considerate and for my car right in for an oil change without an appointment. I look forward to more good service More

by Carole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Aug 08, 2024 -

Mercedes-Benz of Anchorage responded

Carole, we're delighted to hear you enjoyed the service from Trey and our team at Mercedes-Benz of Anchorage. Thanks for sharing your experience!

August 02, 2024

Trey at Mercedes has great customer service. Always great service and I'm a happy customer. More

by Frances
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey
Aug 05, 2024 -

Mercedes-Benz of Anchorage responded

Frances, we are glad to hear that Trey has taken excellent care of you! Thank you for being a valued client of Mercedes-Benz of Anchorage!

July 19, 2024

Trey was very professional, excellent customers Service with contagious welcoming sweet smile and of course provided me with a thorough and easy to understand jon to be done before and after. I highly re More

by Lorna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 19, 2024 -

Mercedes-Benz of Anchorage responded

Lorna, we're delighted to hear that Trey and Treasure provided you with such excellent service at Mercedes-Benz of Anchorage. Your recommendation means a lot to us, and we appreciate your kind words!

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