Mercedes-Benz of Anchorage

Absolutely amazing, Ernie the service manager was such a pleasure to work with, we went in for a routine oil change and he and his staff took care of that and found two other issues and repaired them under pleasure to work with, we went in for a routine oil change and he and his staff took care of that and found two other issues and repaired them under warranty in the same time frame that he had quoted for the oil change. I have never had this kind of service at any dealership, making the appointment was easy and the service department started work immediately after doing an inspection walk through, the service technician sent us the video, we couldn’t have asked for anything more. More

The service department was able to get me an appointment to fix my car the following day. They were fast, efficient and friendly. to fix my car the following day. They were fast, efficient and friendly. More

Very good communication good service, everyone was very helpful, even got a detail on my car! helpful, even got a detail on my car! More

The service was fast and high quality. The staff were very professional and courteous. I would definitely recommend this dealership The staff were very professional and courteous. I would definitely recommend this dealership More

This was my first time bringing my vehicle to Mercedes-Benz of Anchorage, and I couldn’t be more pleased with the experience. Mak in the service department was fantastic — professional, communica Mercedes-Benz of Anchorage, and I couldn’t be more pleased with the experience. Mak in the service department was fantastic — professional, communicative, and genuinely helpful. He kept me informed throughout the process, which included a recall, an inspection, and general service. Everything was handled smoothly and efficiently. Based on this experience, I’ll definitely be returning for future service. Big thanks to Mak and the whole team! More

Friendly people, and did exactly what was expected of them. Trip to town was worth the time. them. Trip to town was worth the time. More

Time to service the vehicle was reasonable. Upon arriving I presented an email with a $199 special for Service A. After leaving, I returned to the dealer because they charged me $591.96. The “m Upon arriving I presented an email with a $199 special for Service A. After leaving, I returned to the dealer because they charged me $591.96. The “manager” offered coupons/voucher instead of a refund. After some discussion, a credit refund was processed. Instead of refund of $391.97, I received a refund of 199.99 which is the amount I should have been charged for the service. Never assume paperwork is correct, always review.. More

Excellent service and went out of his way to assign a loaner car. Complementary car wash added. Two enthusiastic thumbs up! loaner car. Complementary car wash added. Two enthusiastic thumbs up! More

Trey is awesome,I have been there few times and he is very helpful and very nice person. Highly recommended. very helpful and very nice person. Highly recommended. More

My time at the dealership was very good I was comfortable. The people were very polite. They answered all my questions and even more. I had a great experience. I would recommend anyone to purchas comfortable. The people were very polite. They answered all my questions and even more. I had a great experience. I would recommend anyone to purchase a car from there. I’m very happy with my purchase as a matter fact they went a little above and beyond in my opinion to make sure I had a pleasant experience and got a a good deal buying a car is expensive nowadays and I feel that I really was treated well and I feel that I did get a very good deal. More