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Mercedes-Benz at Long of Chattanooga
Chattanooga, TN
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1,026 Reviews of Mercedes-Benz at Long of Chattanooga
Service time The time I was told my auto would servicing would be complete, was to the tee. I received a courteous welcome and coffee with television in a clean en The time I was told my auto would servicing would be complete, was to the tee. I received a courteous welcome and coffee with television in a clean environment. More
Great Buying Experience! Working with sales representative Derrick Walters was very pleasant and productive. His product knowledge of the GLE300d helped us make an informed Working with sales representative Derrick Walters was very pleasant and productive. His product knowledge of the GLE300d helped us make an informed buying decision. Sissi Henley was also helpful in obtaining the lowest possible financing deal for our GLE purchase. As long time customers of Long Mercedes, we look forward to doing future business with this dealership. More
Fantastic I have never been more pleased with the service I have received. Jason Odom was very helpful and easy to deal with. Phillip Ashmore also made all of I have never been more pleased with the service I have received. Jason Odom was very helpful and easy to deal with. Phillip Ashmore also made all of the paperwork a breeze. I will forever be a loyal customer. More
Pleasant Very Appreciative of my salesman (Perry Carr) for his patience and attention to detail. The overall experience was pleasant and I will recommend to fr Very Appreciative of my salesman (Perry Carr) for his patience and attention to detail. The overall experience was pleasant and I will recommend to friends and family More
Easy Buying Experience with no pressure Our salesman was knowledgeable and friendly without any undue pressure to make a purchasing decision. I have also used their body shop for work on my Our salesman was knowledgeable and friendly without any undue pressure to make a purchasing decision. I have also used their body shop for work on my existing Mercedes and they have also been very polite, helpful and quick. More
Customer forever After trading in 2 vehicles and purchasing one, I've decided to be a lifetime customer of Mercedes. My experience with Derrick has been great and I wi After trading in 2 vehicles and purchasing one, I've decided to be a lifetime customer of Mercedes. My experience with Derrick has been great and I will always buy a Mercedes-Benz. More
Long distance deal I am from California and I found the S350 I wanted at Long. I called and spoke to Derrick Walters #derrick@longofchatt and he was very helpful I had 4 I am from California and I found the S350 I wanted at Long. I called and spoke to Derrick Walters #derrick@longofchatt and he was very helpful I had 40 pictures of the car in an hour. He answered all of my questions had all of my paperwork ready for me and even picked me up at the airport in my car. I was in and out in 30min. I highly recommend them More
Knowledgeable friendly highly recommend I bought a ML350, the service was awesome from start to finish. Perry Carr was very professional and knew his product. Management was not pushy. I bought a ML350, the service was awesome from start to finish. Perry Carr was very professional and knew his product. Management was not pushy. Robert Caspar More
Buying made easy I recently purchased a convertible from Neil at Long of Chattanooga. Long of Chattanooga made buying a nice car at a nice price, a nice experience! I I recently purchased a convertible from Neil at Long of Chattanooga. Long of Chattanooga made buying a nice car at a nice price, a nice experience! I would recommend going by and seeing Neil, he wasn't pushy, he made sure to find all of the specs that I was looking for while looking for a car. I first went to Long of Chattanooga to look for a car and I usually hate going to dealerships because I always feel pushed to buy or pressured to make a quick decision. I never got that feeling while dealing with Neil, he made my buying experience easy. I would recommend Long of Chattanooga when looking for a nice buying experience. More
Foul Play This place will cause you lots of problems to your car on PURPOSE!!!!! I HAVE LOST SO MUCH TRUST IN SOMEONE REPAIRING MY CAR...THEY HAVE REALLY LET ME This place will cause you lots of problems to your car on PURPOSE!!!!! I HAVE LOST SO MUCH TRUST IN SOMEONE REPAIRING MY CAR...THEY HAVE REALLY LET ME DOWN AFTER ALL THE MONEY I SPENT THERE.... I TRULY THINK HAS BEEN FOUL PLAY AND THEY HAVE CAUSE MORE AND MORE PROBLEMS TO OCCUR SINCE I STATED COMING TO THEM IN DECEMBER IN 2015....I CONTINUE TO HAVE BACK TO BACK PROBLEMS OUT OF NO WHERE ALL WITHIN 3 MONTHS.....MARY BETH PRETENDS LIKE SHE IS THERE TO HELP YOU BUT SHE DOESNT CARE....SHE LIES ABOUT EVERYTHING I ONLY WENT TO HER BECAUSE SHE IS A WOMAN AND I FELT MORE AT EASE WITH HER. I was WRONG she does has GREAT customer service skills and will make you feel like she's there to help you. DONT BE FOOLED I really thought she would look out for me but she didn't as a woman to another woman. IM pretty sure she tells the guys to cause problems to the cars especially if you have once had to speak with the service manager about her NOT DOING HER JOB several times. So yes I'm almost certain FOUL PLAY was done on my car. But I will take my car to Atlanta and when I buy a brand new one soon IT WILL NOT BE FROM THIS PLACE. They have taken too much of my money. And after they fix your car they will give it to you DIRTY after spending THOUSANDS of Dollars for repairs. SHOWS YOU HOW MUCH THEY CARE. THIS PLACE IS THE WORST!!!! More