Mercedes-Benz at Long of Chattanooga

Lasting relationship In March of 2016 my wife decided that she wanted to custom-order her new car. Working with Perry and Allan, she was able to specify exactly what she In March of 2016 my wife decided that she wanted to custom-order her new car. Working with Perry and Allan, she was able to specify exactly what she wanted, knowing that there would be a wait while the car was built and shipped from Germany. The car was delivered on schedule and was exactly as she had ordered. She could not be happier. This car marks the 7th vehicle that we have purchased from Long Mercedes over the past 10 years, and our experiences with sales and service personnel have always been positive, efficient, and professional. We highly recommend Perry, Allan, and the dealership in general. More

Kelly is awesome! Went to Long of Chattanooga to look at a vehicle I knew before hand that I wanted. Everyone was professional and polite and there was no pressuring or Went to Long of Chattanooga to look at a vehicle I knew before hand that I wanted. Everyone was professional and polite and there was no pressuring or persuading. Easy to work with and to the point. Kelly was absolutely fabulous! More

Sold me a car that was wrecked Bought a used Mercedes with 20k miles. Told us car was never wrecked and no history on car fax report. Originally when we bought the car we expected Bought a used Mercedes with 20k miles. Told us car was never wrecked and no history on car fax report. Originally when we bought the car we expected it to be certified. Salesperson said it was but then told us when signing papers he made a mistake. Really not right. When I went to trade the car into them a few years later they told me it was wrecked prior to me owning. They offered me a much lower value. Very upsetting. More

New to me! Found my new used car. Certified and looks brand new. Neil Sobel helped me find the car I wanted with all of the bells and whistles. Love it. Found my new used car. Certified and looks brand new. Neil Sobel helped me find the car I wanted with all of the bells and whistles. Love it. More

New tires and wheel repair Josh Smith, service rep, was extremely courteous and helpful during our service experience. Due to length of time needed, a rental vehicle was provid Josh Smith, service rep, was extremely courteous and helpful during our service experience. Due to length of time needed, a rental vehicle was provided free of charge. Josh kept in contact with us and provided timely updates on the status of the vehicle. More

Bought my Mercedes Benz SUV at Longs of Chatt My experence could not have gone better. Actually the people there went beyond any expectations I could have had. Especially Kelly Mayhew who delivere My experence could not have gone better. Actually the people there went beyond any expectations I could have had. Especially Kelly Mayhew who delivered my car. Went over all features and benefits. Very personable, knowledgeable and friendly. More

Best Dealership and Awesome Customer Service in Chattanooga Demetrius Bishop showed total professionalism and knowledge in identifying what car we needed. He guided through the entire process from when we got i Demetrius Bishop showed total professionalism and knowledge in identifying what car we needed. He guided through the entire process from when we got into the dealership and until we drove out with our ML 350 . This is the BEST Customer Service I have ever experienced at any Car Dealership.I stand corrected at any Business we have dealt with. Demetrius Bishop you are awesome. Sissi Henley you were great too. Thank you. Rona and Ralston More

My Long of Chattanooga Experience Was Wonderful! Many thanks to Mr. Demetrius Bishop who made my Long of Chattanooga experience wonderful. He is a great salesman with good customer service and exten Many thanks to Mr. Demetrius Bishop who made my Long of Chattanooga experience wonderful. He is a great salesman with good customer service and extensive knowledge about the cars on the lot. If you are searching for that very special car (and affordable) I recommend that you give Mr. Demetrius Bishop a call today. You won't be sorry! Angela Middlebrooks More

One highly satisfied customer. Service of our vehicles is simple, and thorough. My experience at Long Mercedes has been enjoyable every time! They are very relational and sincerely Service of our vehicles is simple, and thorough. My experience at Long Mercedes has been enjoyable every time! They are very relational and sincerely want to take care of you and your automobile. Could not recommend them more highly! More

recently had my 2014 GLK 350 for its 40,000 mile check-up. Josh arranged for my visit and car drop offl I was kept informed (three calls) during the entire time the automobile was being serviced. The car was Josh arranged for my visit and car drop offl I was kept informed (three calls) during the entire time the automobile was being serviced. The car was ready on time, clean, and all repairs were done without my having to return the car for additional care. I am very pleased with the service department and especially Josh. More