Mercedes-Benz at Long of Chattanooga

Outstanding experience! The transaction was straight forward and relatively quick compared to past dealerships. I can honestly say the Sales and Service departments went over The transaction was straight forward and relatively quick compared to past dealerships. I can honestly say the Sales and Service departments went over and above to make certain I was satisfied. More

Best Car Purchase I Have Ever Experienced Bought my first Mercedes yesterday and Billy was outstanding to work with. He is very knowledgeable and really listened to my needs--I felt understood Bought my first Mercedes yesterday and Billy was outstanding to work with. He is very knowledgeable and really listened to my needs--I felt understood and not as if he was trying to push me into something that wasn't what I wanted or needed. I would definitely recommend him and everyone I dealt with or encountered there. It took less than three hours from the time I drove up until the time I drove off with my new car: I have never accomplished buying a vehicle so quickly before. I look forward to dealing with Billy and everyone at Long for my next vehicle purchase. More

Josiah is top notch From beginning to end, Josiah was more than awesome! We will absolutely be buying our next Mercedes from him again. All of the stuff at Mercedes at Lo From beginning to end, Josiah was more than awesome! We will absolutely be buying our next Mercedes from him again. All of the stuff at Mercedes at Long were a great help and went way out of their way to help. More

5 stars They went above and beyond to get me a good deal Zac was great sales financing also. This is the forth vehicle we have gotten from them They went above and beyond to get me a good deal Zac was great sales financing also. This is the forth vehicle we have gotten from them More

Excellent Experience The purchasing of this car was very easy and hastle free. Our salesman Josiah was very helpful and thorough while telling us about the car and demonst The purchasing of this car was very easy and hastle free. Our salesman Josiah was very helpful and thorough while telling us about the car and demonstrating its features. It was a very positive experience More

Great dealership! I had an excellent experience at Long of Chattanooga. Billy is very friendly, patient, helpful, and sincere! He worked with me on my trade and gave me I had an excellent experience at Long of Chattanooga. Billy is very friendly, patient, helpful, and sincere! He worked with me on my trade and gave me a great deal on my new SUV. I am really happy with my purchase! I definitively recommend him to others! More

Great All Around Dealership I have purchased several vehicles from Long Mercedes and I have never had a bad experience. Their Service Department is second to none. Very friendl I have purchased several vehicles from Long Mercedes and I have never had a bad experience. Their Service Department is second to none. Very friendly, courteous, customer oriented and experienced people. They have always bent over backwards to make sure you and your vehicle are taken care of to your satisfaction. I once had to take my E350 in for service and they needed to get an approval from Mercedes to make some modification to the Computer. We were supposed to go to Atlanta for an entire week for a Reunion of my Vietnam Infantry Unit. So they gave us a new E350 to go on our trip while they waited for the Approval from Mercedes. More

All around AMAZING! I wasn't planning on buying until this Summer, but I couldn't wait after talking to Billy. He was such a good professional. He sold us on the spot! I I wasn't planning on buying until this Summer, but I couldn't wait after talking to Billy. He was such a good professional. He sold us on the spot! I will definitely be recommending him to ALL of my friends and family looking to buy! Thank you all so much! More

Courteous, Profesional and knowledgeable I have been consistently served with respect. While I wait in the lounge employees passing by are friendly. Employees seem to embrace the concept of t I have been consistently served with respect. While I wait in the lounge employees passing by are friendly. Employees seem to embrace the concept of team work. More

Great experience I typically hate buying a car and have walked out of more than one dealership. My experience this time was very different. Derrick Walters, sales re I typically hate buying a car and have walked out of more than one dealership. My experience this time was very different. Derrick Walters, sales rep at Long Mercedes, worked closely with me and found the car I wanted equipped exactly like I requested. He was able to answer all of my questions and was not pushy. I truly felt like a valued customer. More