Mercedes-Benz at Long of Chattanooga

Top of the line service Everything from beginning to end was handled without any complaints. I arrived prior to my scheduled appointment my service advisor was out to lunch; Everything from beginning to end was handled without any complaints. I arrived prior to my scheduled appointment my service advisor was out to lunch; the service manager stepped right got me a loaner and got me on my way. Once my service advisor David Rhea returned he gave me a call letting me know everything would be handled and if I had any additional questions or concerns. My car was there for approximately a week, David kept me up to date with everything that was going on, and he didn’t miss a beat. Absolutely no complaints from me, I would highly recommend this Mercedes-Benz dealership to anyone. More

Great experience!! Just purchased new Mercedes and my salesman Jerry Eddy and the rest of his team was very helpful to me in answering all my questions, accommodating me Just purchased new Mercedes and my salesman Jerry Eddy and the rest of his team was very helpful to me in answering all my questions, accommodating me with great attitude, willing to show me over and over again without frustration different vehicles with different options....just went the extra mile to help me find the right match for me!! Thank you T from Cleveland TN More

Great experience Mary Beth was excellent at scheduling our service and then rescheduling our service as something came up that we couldn't make the original appointmen Mary Beth was excellent at scheduling our service and then rescheduling our service as something came up that we couldn't make the original appointment. All the staff was courteous, friendly and professional. It's by far one of the easiest, trouble free, experiences we've ever had with a car service place. More

Luxury Vehicles and Luxury Service! I had planned on just getting my car serviced and being on my way but Eric approached me and saw I had trouble getting in and out of the suv inside th I had planned on just getting my car serviced and being on my way but Eric approached me and saw I had trouble getting in and out of the suv inside the dealership. He offered to help and showed me some options that would give me the easiest time getting in and out. He was very professional, respectful, and knowledgeable about the car that we went on a ride in. He also spent a great deal of time on his off day going over the car with me so that I'd be able to enjoy all of its features.I highly recommend this young man to any that would consider purchasing a Mercedes. More

Great experience at Long of Chattanooga We recently purchased our second Mercedes-Benz SUV from Long. The staff was cordial and accommodating. Jeremy and Phillip were professional, considera We recently purchased our second Mercedes-Benz SUV from Long. The staff was cordial and accommodating. Jeremy and Phillip were professional, considerate, and very personable. More

Good service visit. Service was quick and Drew was great. Service was quick and Drew very personable. Car wash was average (black is a tough color and leaves spots if not dried). Also, tire shine was no Service was quick and Drew very personable. Car wash was average (black is a tough color and leaves spots if not dried). Also, tire shine was not added. More

Best in Chattanooga Always a pleasant environment and top notch customer service. My service attendant was Mary Beth and she made sure from the time I walked in to when Always a pleasant environment and top notch customer service. My service attendant was Mary Beth and she made sure from the time I walked in to when I left that I was taken care of and the staff was attentive as well. Very satisfied with the Service Dept. More

Purchase experience Derrick Walters was great. I have some issues with management, but we were able to work it out. Derrick bet over backwards to help us fully enjoy the Derrick Walters was great. I have some issues with management, but we were able to work it out. Derrick bet over backwards to help us fully enjoy the car both before and after the sale More

The very best dealership by far, good friendly, profesional A dealership where you will get the respect due to you, the very best deal possible and the greatest, best performing product available anywhere. Out A dealership where you will get the respect due to you, the very best deal possible and the greatest, best performing product available anywhere. Outstanding, knowledgeable sales professional, and the manager aren't bad either. Tremendous service-techs. and Service-Center. You need to come in and let these fine folks help put you in the vehicle, you have been searching for all your life. Life is good at Long of Chattanooga- Mercedes Benz. More

Purchase experience I highly recommend Long Mercedes. The staff is professional and motivated to give the best service . I had dealt with the Volvo dealership that they I highly recommend Long Mercedes. The staff is professional and motivated to give the best service . I had dealt with the Volvo dealership that they own and because of their service came to the Mercedes dealership. More