Mercedes-Benz at Long of Chattanooga

first Mercedes Neil & Jon have been awesome & incredibly helpful. I appreciate the time they spent helping me learn how to work everything in the car. They even br Neil & Jon have been awesome & incredibly helpful. I appreciate the time they spent helping me learn how to work everything in the car. They even brought the car out to the house for me. They set up my Sync system, my garage door opener, & my phone and explained every single thing in detail. They have been truly awesome and are a real asset to the Mercedes dealership. More

Fast friendly service The Service Advisor was quick to reschedule a service request to accommodate a change in my work schedule and was very pleasant about the whole thing! The Service Advisor was quick to reschedule a service request to accommodate a change in my work schedule and was very pleasant about the whole thing! Great experience! More

Very quick and easy process Loved the experience there, everyone was very nice and easy to talk to, they also worked with you, Perry was great as well and he showed me how Loved the experience there, everyone was very nice and easy to talk to, they also worked with you, Perry was great as well and he showed me how More

Service and recall I brought my 2010 C 300 in for a new battery and found out the parts were in for the airbag recall. In addition, repairs to something to do with the I brought my 2010 C 300 in for a new battery and found out the parts were in for the airbag recall. In addition, repairs to something to do with the axle was needed. Because the recall was being performed, the other repairs were 50% off. Thanks to Dan and Mary Beth. More

Excellent service and selection Long Mercedes certainly exceeded my expectations with the selection, service, and ultimately price of thier vehicles. I appreciated the last minute se Long Mercedes certainly exceeded my expectations with the selection, service, and ultimately price of thier vehicles. I appreciated the last minute service I received when I arrived not long before closing. I walked away paying less than expected and am thrilled with the car. Thank you James! More

Service advisor Mary Beth Slasor is an outstanding service advisor, she is very helpful and goes out of her way to provide an excellent customer service, very precise Mary Beth Slasor is an outstanding service advisor, she is very helpful and goes out of her way to provide an excellent customer service, very precise with the length of the service More

1st Mercedes Mr. Odom was very through in tutoring me with the features of my new vehicle. He was very patient in making sure I knew the capabilities of my vehicl Mr. Odom was very through in tutoring me with the features of my new vehicle. He was very patient in making sure I knew the capabilities of my vehicle. He is very knowledgeable and assured me that he or someone will be available to assist me if needed in the future. More

Excellent Service & Communication Efficient...liked the innovative approach to communication. Well done...the way it should be. I was pleased to receive timely updates on my phone, Efficient...liked the innovative approach to communication. Well done...the way it should be. I was pleased to receive timely updates on my phone, Thank you More

Long of Chattanooga is worth the drive! I live in Georgia, but use Long of Chattanooga. Their customer service is far superior to many other dealers. They genuinely care about the customers I live in Georgia, but use Long of Chattanooga. Their customer service is far superior to many other dealers. They genuinely care about the customers and take special care to meet their needs in a prompt, professional manner. More

New car purchase At Long of Chattanooga, the dealer was great at showing us and finding the exact vehicle we wanted. We had a great experience and would recommend to a At Long of Chattanooga, the dealer was great at showing us and finding the exact vehicle we wanted. We had a great experience and would recommend to anyone. More