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Mercedes-Benz at Long of Chattanooga
Chattanooga, TN
1,042 Reviews
Long of Chattanooga is a Mercedes-Benz dealership in Chattanooga Tennessee. We offer a wide selection of new pre-owned and certified Mercedes-Benz vehicles for you. We make your vehicle buying process easy and have one of the highest customer satisfaction index scores in the southeast.
We sell quality certified pre-owned cars at affordable prices. We have excellent specials from time to time so be sure to checkout our online specials while shopping for your next Mercedes-Benz vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,042 reviews
April 23, 2026
Very Clean. ......I was Greeted quickly, the accommodation of my needs Met! My salesman Cedric was very kind and Professional. I would and will recommend my Famil ......I was Greeted quickly, the accommodation of my needs Met! My salesman Cedric was very kind and Professional. I would and will recommend my Family and Friends to Long. I was walked through the process. Which took approx. 3 days, but was well worth the wait! My salesman told me if I had any issues I could give him a call.....now that really impressed me because once I had my car, he could had been done; however that was not the case. I was blessed! More
by padaniel1967
Employees Worked With
Cedric Toney
April 15, 2026
Had the best experience with Neil Sobel. Undeniably the best person who works with the whole team to make sure things go smoothly. Not once did I feel as though I was taken advantage of. Not Undeniably the best person who works with the whole team to make sure things go smoothly. Not once did I feel as though I was taken advantage of. Not once did I feel as though as my questions were silly. Found a stunning red GLC purchased with the help of a true to market fair trade-in which was much appreciated. Complete disclosure, my family has been purchasing cars from Neil for a very long time. We have become family. We appreciate the Long dealership and service team too for all the support and help along the way from my childhood up and through family challenges (trust me, older drivers are not easy) We are deeply grateful. As per finding Neil, you will recognize him with his long silver hair, deep tan and snappy shoes. More
by Margaret Jan
Employees Worked With
Neil Sobel
February 18, 2026
I had a great experience with Payton M when purchasing my car. He made the process fun and easy. I highly recommend going to Long Mercedes-Benz to purchase your car whether it's new or used. car. He made the process fun and easy. I highly recommend going to Long Mercedes-Benz to purchase your car whether it's new or used. More
by Kitty S
Employees Worked With
Payton M
December 17, 2025
I had a great experience with James Odom. I drove from atlanta, i can tell he took good care us when purchasing! I drove from atlanta, i can tell he took good care us when purchasing! More
by talia hatahet
Employees Worked With
October 30, 2025
James Odom was very helpful evertime we purchase a car he's the Man I love Mercedes and mostly because of his professional touch, Friendly attitude.Thank You so much he's the Man I love Mercedes and mostly because of his professional touch, Friendly attitude.Thank You so much More
by Alvin Ragsdale
Employees Worked With
October 24, 2025
I had the experience my mother and myself working with James Odom and he took care of us he gave my mom a tutorial of the car .we knew what we wanted because we visited the day before they made it work J James Odom and he took care of us he gave my mom a tutorial of the car .we knew what we wanted because we visited the day before they made it work James and his smile and patience with my mom was amazing! They worked a deal and my mom walked away with her dream car and I wanna say thank you and my momma says thank you . James and Jalen I’ll be back my friends . More
by MRS Williams
Employees Worked With
James Odom was her salesman and he is amazing
August 29, 2025
Mercedes-Benz at Long of Chattanooga were so helpful and have been exceptional to work with. James did an amazing job taking us through the journey process in finding our new vehicle. We are so thankful tha have been exceptional to work with. James did an amazing job taking us through the journey process in finding our new vehicle. We are so thankful that he was able to help us with exactly what we needed. Thank you, James for doing such an amazing job! We would love to work with James at Long of Chattanooga again for our vehicle needs! More
by cwfrailey
