Mentor Mitsubishi
Mentor, OH
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165 Reviews of Mentor Mitsubishi
Originally had an unacceptable experience with one particular salesman at this dealership but received a call from the general manager who, along with Mr. White went above and beyond to rectify the si particular salesman at this dealership but received a call from the general manager who, along with Mr. White went above and beyond to rectify the situation and be sure that I left there a satisfied customer. I would highly recommend dealing with either of these gentlemen at this dealership. More
I would like to thank Ken and Phil for helping me with my purchase on my new 2014 Outlander. They where able to answer all of my questions and get me the exact vehicle I was looking. Thank you again Ment purchase on my new 2014 Outlander. They where able to answer all of my questions and get me the exact vehicle I was looking. Thank you again Mentor Mitsubishi Michelle More
Went to the dealer to see if I could get out of my lease early. When I was told that Mitsubishi would wave my last remaining payments and they would not be added to the new loan I was shocked. Not only di early. When I was told that Mitsubishi would wave my last remaining payments and they would not be added to the new loan I was shocked. Not only did I get a great deal I got another lease and lowered my payments. Every time I visit this dealer they treat me great. How many dealers actually greet you when you walk in the door now days? Ken was very laid back and even asked what options I would love to have in my new vehicle. Pulled the car inside for me to look at it sense it was raining out before we test drove the car. I will be buying my next car from from mentor Mitsubishi. More
I recently came Mentor Mitsubishi to test drive the Outlander SE. I had been in phone talks with David Clark and he suggested I stop in and test drive the car since the dealership was offering a $3300. Outlander SE. I had been in phone talks with David Clark and he suggested I stop in and test drive the car since the dealership was offering a $3300.00 cash toward the purchase of the car. David greated me when I entered the store and we talked about what I was looking for in a vehicle. We went out to the lot and looked around and I selected the vehicle I wanted to test drive. Before we drove it David went over all of the features and explained them in detail. During the drive he answered all of my questions and made me feel very comfortable. Once back we talked price and I purchased the car and took it home that evening. During the process of waiting for it David explained all the steps we were going through. He took me back to the service center and showed me around and introduced me to the service advisor. Also before I drove my new car home David once again went over the features and asked if I had any questions. I have had my car for six days now and anytime I had a question David was more than willing to answer my questions. I had a great buying experience and will recommend David and your dealership to my family and friends. More
Dave and the finance group literally did everything in their power to set me up in my evo!! I would definitely recommend this dealership to anyone looking to buy a new Mitsubishi! their power to set me up in my evo!! I would definitely recommend this dealership to anyone looking to buy a new Mitsubishi! More
My husband & two grown sons found ourselves in need of four vehicles, and we also were fortunate to have two trade-ins & able to buy the vehicles outright. This is not an impulse decision. I resear of four vehicles, and we also were fortunate to have two trade-ins & able to buy the vehicles outright. This is not an impulse decision. I researched dealerships, makes, models & consumer reports for WEEKS. When the name Mentor Mitsubishi continued to show up for Quality, Customer Service & Value, the decision became very clear. I decided to call them & let the first person to answer the phone get the sales. Jason answered the phone & I proceeded to throw question after question at him & he gave me frank, honest answers....we made an appt. ....showed up on a Saturday afternoon...and by Monday evening we had all four cars in our possession!!! We are all thrilled beyond words, and Mentor Mitsubishi gained FOUR Lifelong Customers. I will continue to tell Anyone who asks the Great Service you will receive at MENTOR MITSUBISHI...They ROCK!!!!!! More
Thanks for being patient and taking the time to help me get financed. I really enjoy the car. I will continue to send my friends and family your way. Mike in finance works hard to make sure you get the b get financed. I really enjoy the car. I will continue to send my friends and family your way. Mike in finance works hard to make sure you get the best deal with the banks. Thank you again Mentor Mitsubishi More
Thank you Dave for the great deal on the Outlander Sport. It was a pleasure to deal with you. I'm really enjoying the car especially the Bluetooth and the sound system. I will be back in 3 years to get anoth It was a pleasure to deal with you. I'm really enjoying the car especially the Bluetooth and the sound system. I will be back in 3 years to get another one when my lease is up. I will be sure to send anyone I can your way. Kelly A. More
I would like to say Thank you to Domenic for helping me buy my new Galant. My husband and I test drove 4 differant cars before we made a decision. He was very patient and answered all of our questions over buy my new Galant. My husband and I test drove 4 differant cars before we made a decision. He was very patient and answered all of our questions over a two day period. Domenic never made us feel pressured and he also let us take a car home over night to help us make our decision. Mentor Mitsubishi should be proud to have such a nice young man as Domenic working for them,we will definitely come back in the future!!! ***** 5 STAR SERVICE ***** Thank you Darlene Madsen More
I would like to thank Ken & Mike for getting me financed and getting the payment I asked for. I visited Rick Case Mitsubishi and Mentor of Honda and both dealerships could not help me. I talked t financed and getting the payment I asked for. I visited Rick Case Mitsubishi and Mentor of Honda and both dealerships could not help me. I talked to Ken on the phone and everything he told me was true. I only had $200 to put down and he still had my payment at $238 per month. I'm really enjoying my new Outlander Sport and will come back for my next vehicle. More