Mentor Mitsubishi
Mentor, OH
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165 Reviews of Mentor Mitsubishi
CUSTOMER SERVICE I AM A LOYAL MITSUBISHI CUSTOMER. THE MENTOR STORE DELIVERS SERVICE. THEY KNOW MY NAME AND TREAT ME RIGHT. GREAT PRODUCT AND GREAT SERVICE. I HIGH I AM A LOYAL MITSUBISHI CUSTOMER. THE MENTOR STORE DELIVERS SERVICE. THEY KNOW MY NAME AND TREAT ME RIGHT. GREAT PRODUCT AND GREAT SERVICE. I HIGHLY RECCOMEND THIS DEALERSHIP. More
I JUST HAVE ENJOYED MY 4 MITSUBISHIS (2 Galants and 2 Lancers) AND FELT IT WAS TIME FOR A CHANGE. THE STAFF AT MENTOR MITSUBISHI IS WONDERFUL. THANK YOU. Lancers) AND FELT IT WAS TIME FOR A CHANGE. THE STAFF AT MENTOR MITSUBISHI IS WONDERFUL. THANK YOU. More
The general mgr (Shawn) and operations manager (Allen Zarzar) were disrespectful, condescending and unhelpful. I have many choices and you can be sure I will not purchase from this dealership or any own Zarzar) were disrespectful, condescending and unhelpful. I have many choices and you can be sure I will not purchase from this dealership or any owned by Allen Steinberg if this is the personnel he chooses to represent his interests. Basic respect for the customer is key, and I wish I had known how little this is valued before making a purchase from them. I will never utilize them for service and hope I do not have a need to contact them again. More
Sue's Mitsubishi Experience........ I can't say enough about your salesman Dave Clark. I had a 2012 Mitsubishi and was involved in an accident on 03/12 which totalled my car. We origin I can't say enough about your salesman Dave Clark. I had a 2012 Mitsubishi and was involved in an accident on 03/12 which totalled my car. We originally dealt with Dave when we leased the 2012 and had such a great experience he was our first thought when it came to getting a new vehicle. So on Saturday 03/22 we returned to Mentor Mitsubishi and to Dave Clark. Not only did we lease a new 2014 Outland Sport SE which we love, but had another super experience with Dave. His first concern was for my physical condition from the accident. He was so compassionate and caring. Not something you would expect from a car salesman. When it came to determine what type of vehcile we were going to lease, Dave reviewed all our options extensively, patiently answering all our questions and concerns and helping us make the best choice. My husband and I love our 2014 Mitsubishi Outlander Sport SE, the service center personnel and service we experienced with our 2012 Mitsubishi Outlander Sport and the overall Mentor Mitsubishi experience. You have a life long customer in our us. More
Everyone was friendly and helpful. I was pleased with Everyone was friendly and helpful. I was pleased with the cost - I will definitely come back to the dealer for my oil changes. Used to find coupons Everyone was friendly and helpful. I was pleased with the cost - I will definitely come back to the dealer for my oil changes. Used to find coupons at various oil change establishments, no need now. It's on my way home from work, got in and out so quickly. Very happy with the service at Mentor Mistubishi. Also, saw Bob Soppit {sp?} who's been around since I got my first Mitsubishi years and years ago. The fact that he is still around is encouraging and shows me that Mentor Mistubishi is a great place not only to get service, but to work. More
Mr. Clark was able to provide a great deal on a new 3 year lease on a 2014 Mitsubishi Outlander. We have been repeat customers for about 10 years now, and shall continue to return to Mentor Mitsubishi fo year lease on a 2014 Mitsubishi Outlander. We have been repeat customers for about 10 years now, and shall continue to return to Mentor Mitsubishi for future vehicles. More
DO NOT DO NOT buy a vehicle from this dealer. In December was allowed to drive off with a vehicle, 15k - bad brakes. Took it back in right away. Have had 2 problems since then, along with being insulted by t was allowed to drive off with a vehicle, 15k - bad brakes. Took it back in right away. Have had 2 problems since then, along with being insulted by the Service manager in regards to the brakes. DO NOT give this dealer your money. DEFINITELY not worth the headache. Also had to miss work due to one of the problems. Never before have I experienced this and it just blows my mind. More
I enjoy going to Mentor Mitsubishi for service because everyone there are very nice, and helpful. They always tell you what is wrong with your car, and how much it will cost to fix it. everyone there are very nice, and helpful. They always tell you what is wrong with your car, and how much it will cost to fix it. More
Good service and fast. Hot to the service garage early. The staff let me in and were actually able to complete my routine oil change before my ride arrived to pick me up. I was going to leave my car and a The staff let me in and were actually able to complete my routine oil change before my ride arrived to pick me up. I was going to leave my car and as it turns out, I was able to drive it to work. More
I had an outstanding experience buying my car from Mitsubishi Motors and would absolutely recommend it to my friends. Mike P was an excellent salesman. He made me feel comfortable and was very knowl Mitsubishi Motors and would absolutely recommend it to my friends. Mike P was an excellent salesman. He made me feel comfortable and was very knowledgable and respectful. Out of any car salesman I have ever dealt with, Mike was definitely my best experience! More