Melloy Chrysler Dodge Jeep Ram

Customer service The service was amazing !!! Most importantly not pushy !!! Enjoyed talking to all the employees we dealt with !!! If your looking for a new vehicle as The service was amazing !!! Most importantly not pushy !!! Enjoyed talking to all the employees we dealt with !!! If your looking for a new vehicle ask for janay Zamora or Xavier More

Excellent Service Department Gilbert in the service department was the nicest, most helpful man. He was knowledgeable and friendly on the phone prior to my visit. It was an excell Gilbert in the service department was the nicest, most helpful man. He was knowledgeable and friendly on the phone prior to my visit. It was an excellent experience. Thank you Gilbert!!!! More

Dodge review I just traded in my Chevy for a Dodge a month ago I am getting 22 miles per gallon in city with my new dodge 2017. I had a good tuck salesmen Adam Ma I just traded in my Chevy for a Dodge a month ago I am getting 22 miles per gallon in city with my new dodge 2017. I had a good tuck salesmen Adam Madrid More

Great experience at this dealership Xavier was so accommodating and helpful. He took care of everything and explained things in detail. I would recommend him and this dealership to ever Xavier was so accommodating and helpful. He took care of everything and explained things in detail. I would recommend him and this dealership to everyone. More

Great Ed Rodriguez (salesman) was perfect at answering all of my questions, and finding out information towards the truck I wanted! I will will go to him f Ed Rodriguez (salesman) was perfect at answering all of my questions, and finding out information towards the truck I wanted! I will will go to him for all sales in the future... More

Air Bag Recall Best service I have received from any dealer anywhere ever !!!! It was a big surprise...Told my neighbor and he is going there for work to be done.. Best service I have received from any dealer anywhere ever !!!! It was a big surprise...Told my neighbor and he is going there for work to be done.. More

Great Service Person I had a good visit getting my jeep service. She was helpful and very knows her stuff! It is worth the drive from Albuquerque to Los Lunas. I had a good visit getting my jeep service. She was helpful and very knows her stuff! It is worth the drive from Albuquerque to Los Lunas. More

Disrespectful employees and managers When I went to Brad Francis the first time, they treated me well. So, I found a car I liked and went back to see if they could sell it to me (the car When I went to Brad Francis the first time, they treated me well. So, I found a car I liked and went back to see if they could sell it to me (the car was an out of state Dodge Challenger). The way they treated me with the sale began to decline almost immediately. They did the usual car sales tactics, over pricing the car and trying to sell me a car that I didn't want.This is what I expected when buying a car, so no big deal. I eventually reached a deal with them that night and signed the papers. The car arrived a few days later with less features than I was originally promised told it had (touchscreen display etc.). I checked the VIN number AND IT WAS A COMPLETELY DIFFERENT CAR. They ended up discounting it more so that I would buy it, I should have walked away at this point but I bought it because it did have most of what I wanted. Only one key fob arrived with the car, but they guaranteed it would be mailed to me once they got it, or they would program me a new one and mail it to me. I waited a few weeks and it never showed. I called multiple times and they said they were going to do it and mail it to me, but it never happened. This went on for several months. I finally called again and asked to speak to a manager, I talked to the general manager and he said he would call me right back, He never did. I eventually just went out and bought another key fob at another dealership just so I would no longer have to deal with Brad Francis Dodge. If they're employees and managers have no regards for their customers then I don't want to have anything to do with them. I will not be returning there and you should avoid it too. More

professionalism I stopped in for an oil change. Was treated well, friendly and respectful, I was informed of time and work done. I appreciate the work you do. I stopped in for an oil change. Was treated well, friendly and respectful, I was informed of time and work done. I appreciate the work you do. More