Medford Volkswagen
Medford, OR
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153 Reviews of Medford Volkswagen
Billy went overboard to facilitate this sale, delivering the vehicle out of state. Explained car operation to me and making sure all the paperwork was in order. the vehicle out of state. Explained car operation to me and making sure all the paperwork was in order. More
Billy was great in helping with our purchase of a Touareg. Great, easygoing, no BS salesman who was a pleasure to work with. This was our second VW and we are now a huge fan of their cars and especi Touareg. Great, easygoing, no BS salesman who was a pleasure to work with. This was our second VW and we are now a huge fan of their cars and especially of the Medford dealership and how they treat us. More
I was given all the information and the tools I needed to make an informed and wise decision for my needs. It was a relaxed and inviting atmosphere. I was made to feel like I was being listened to. Follo make an informed and wise decision for my needs. It was a relaxed and inviting atmosphere. I was made to feel like I was being listened to. Follow up: My financing was a little challenging. Lithia had my car financed with bank I REALLY Really HATE, Chase. without even a phone call. I was supposed to go through the credit union. I understand the logic of what they did just no communication. It felt like it was forced down my throat. If I had known I would not have bought the car. Not given that or any choice once you sign on the dotted line. More
I have purchased at least 10 new vehicles and dreaded the dealership process through every purchase. I have never enjoyed the car buying experience before, and hated the thought, every time I needed to b dealership process through every purchase. I have never enjoyed the car buying experience before, and hated the thought, every time I needed to buy a new vehicle, torture! These gentleman made the buying process seamless, fun, educational and quick.I will be recommending these professionals to everyone! Andy, Ryan, Curtis Thanx Guys!! More
The best part of my car buying experience was Billy Day The best part of my car buying experience was Billy Day He went above and beyond. He was knowledgeable and helpful Lithia is most fortunate to have The best part of my car buying experience was Billy Day He went above and beyond. He was knowledgeable and helpful Lithia is most fortunate to have an individual so committed to customer service I do not like it that customers must register (below) to provide feedback below More
I thought that Billy Day was a GREAT representative to deal with! I did not feel "pressured" at all! He understood the situation that I was in with my aged Mother, and brought the car to me in Californi deal with! I did not feel "pressured" at all! He understood the situation that I was in with my aged Mother, and brought the car to me in California. I thought that he went above and beyond what he needed to do, but thank you Billy!!!! More
Billy was very helpful, provided lots of information about the Sportwagon. He really added value. All the paperwork was ready when I arrived to pickup my car, just as he waid it would be. GREAT servic about the Sportwagon. He really added value. All the paperwork was ready when I arrived to pickup my car, just as he waid it would be. GREAT service. GREAT car. More
Our experience exceeded our expectations on all five metrics. Billy and Ron were very friendly, meaning they seemed like friends by the end of the experience. The quality of the work (their multiple e metrics. Billy and Ron were very friendly, meaning they seemed like friends by the end of the experience. The quality of the work (their multiple emails, phone calls pre-sales) was very supportive and essential to us finally coming in for a test drive. The buying experience was simple, fairly quick and surprisingly easy. I felt the price we received was very fair and so I would rate the overall experience the same way. More
The purchase of my second VW from Lithia was as effortless as the first in 2003. Billy Day was my sales agent - finding just the right car for me and working with VW Credit to make it all happen. effortless as the first in 2003. Billy Day was my sales agent - finding just the right car for me and working with VW Credit to make it all happen. There was a deep scratch on the car that the dealership covered the expense of repairing even though, when I brought it in, it was beyond the normal window for doing so. Billy gained approval from Lithia's manager and arrangements were made with Lithia Body Shop. My thanks to Jeff Miller and his staff for doing a beautiful job on the repair. Thank you all Cynthia Schroeder More
I had bought a used car 2 months ago and it had transmission issues. It was still covered under warranty, but my wife was worried about driving the vehicle. I decided to trade it back in on somethi transmission issues. It was still covered under warranty, but my wife was worried about driving the vehicle. I decided to trade it back in on something different. Both Billy and Greg were instrumental in finding the right car and at the right price for our family. Billy drove to Springfield that day and delivered the car to my house that night. The next morning i heard a squeel coming from the brakes. I brought it down to the dealership and a couple hours later it was fixed to perfection and they delivered the car back to my house. Talk about great service. I would definately recommend this dealership to my friends and family. I have bought many cars in my life and this has been one of the best experiences I have had. More