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Mechanicsville Toyota

Mechanicsville, VA

4.0
165 Reviews

6546 Mechanicsville Turnpike

Mechanicsville, VA

23111

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165 Reviews of Mechanicsville Toyota

February 01, 2022

The staff was friendly and a pleasure to talk to Don Berkley was outstanding and efficient. I look forward to working with them in the future. I would recommend them to anyone looking to purchase or lea More

by n.diva.harris88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance gentlemen, Mechanicsville Toyota
October 14, 2021

Dealing with the salesman was a wonderful experience but the dealership "management" will low ball the trades and take advantage of people. Traded a vehicle that was wrecked from a dear. Car was totally rep More

by mike.cole7714
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman
January 07, 2021

Do not deal with marvin quoted me one price to get a deposit. Then they took a week to get it ready then tried to jack the price up $2000 on me so I walked out would not ever go back there again.🤬 More

by perry1974s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mechanicsville Toyota
Jan 11, 2021 -

Mechanicsville Toyota responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerly, John Nickens, General Manager | jnickens@pageauto.com

June 13, 2020

False Advertising - Mistake Unfortunately, Mechanicsville provided a vehicle quote that was a great price. I arrived reviewed the vehicle and placed a down payment to secure the More

by K4HRunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wayne Lawson, Mike Elliot, Mechanicsville Toyota
Jun 16, 2020 -

Mechanicsville Toyota responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. John Nickens, General Manager | jnickens@pageauto.com

January 15, 2020

Don is awesome! Our salesman, Don Berkely, was outstanding. The process was fast and efficient! We purchased a 2012 Toyota Sequoia and am very happy with it. Would More

by tenix08
Recommend Dealer
Yes
Employees Worked With
Mechanicsville Toyota
Jan 15, 2020 -

Mechanicsville Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, John Nickens, General Manager | jnickens@pageauto.com

January 14, 2020

Don and the Whole Mechanicsville Toyota family are excellent and made sure to go above and beyond to make deal seamless!! Very Happy customer and will be repeat buyer. More

by Brandon
Recommend Dealer
Yes
Employees Worked With
Mechanicsville Toyota
Jan 14, 2020 -

Mechanicsville Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, John Nickens, General Manager | jnickens@pageauto.com

November 19, 2019

Do not go to McGeorge Toyota! I have purchased over 25 cars from McGeorge Toyota and after my experience with them this past week I will never return. They have poor service and sa More

by Service Guru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanicsville Toyota
Nov 19, 2019 -

Mechanicsville Toyota responded

Thank you for the feedback! We appreciate hearing all the comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, John Nickens, General Manager | jnickens@pageauto.com

November 05, 2019

best of the best mechanicsville toyota and mike elliott just bought my second Tacoma from mike Elliott he worked very hard to get me the truck I wanted and at a good price. a true professional an a asset to More

by pops yota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
travis the service manger,darrell,rob,todd,lydell,eric
Nov 05, 2019 -

Mechanicsville Toyota responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Mechanicsville Toyota. We can’t wait to see you for your next servicing appointment! Sincerely, John Nickens, General Manager | jnickens@pageauto.com

August 20, 2019

"Outstanding Dealership and "Don" our salesman was excellent Mechanicsville Toyota is the place to go to purchase a new toyota. We purchased our 2019 Highlander from them and received excellent care. Don Berkele More

by Ladywhitetrikerider66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don, Mechanicsville Toyota
Aug 20, 2019 -

Mechanicsville Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John Nickens, General Manager | jnickens@pageauto.com

August 01, 2019

EXCELLENT DEALERSHIP!! I highly recommend Mechanicsville Toyota to anyone looking to purchase a new Toyota. I just purchased my 2019 Toyota Camry SE today and my salesman, D More

by DanceSkater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Berkeley, Justin Sauer, Mechanicsville Toyota
Aug 08, 2019 -

Mechanicsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, John Nickens, General Manager | jnickens@pageauto.com

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