Mechanicsville Toyota

Hi Dave, Thanks for the follow-up email and for the Hi Dave, Thanks for the follow-up email and for the opportunity to express my gratitude and satisfaction regarding the courtesy and professionalism y Hi Dave, Thanks for the follow-up email and for the opportunity to express my gratitude and satisfaction regarding the courtesy and professionalism you and your team provided me in the purchase of my new BMW. In addition, thanks for going above and beyond to get me the best loan for my purchase. The sales experience and the finance experience was handled in a spirit of excellence! I am grateful and thankful we were able to make a deal. This was my second buying experience with the Mechanicsville Toyota group and I look forward to doing it again in about two years. Also, I will highly recommend buying a new or used vehicle from you guys to my friends and family! God bless, and thanks for a wonderful buying experience. Respectfully, Wendell MaHan, Satisfied Customer More

I gave the excellent rating on my experience with Dave White and Mechanicsville Toyota because it was nothing but a positive one. I was met with a friendly atmosphere, and someone that took the time to pr White and Mechanicsville Toyota because it was nothing but a positive one. I was met with a friendly atmosphere, and someone that took the time to provide a comfortable, easy going vibe, while thoroughly providing all information that I needed to make a purchase. I never once felt pressured to make a decision, and felt Dave was extremely patient, and worked with me in helping me pick out the right car for my needs. More

I was very pleased with the time Dave took to explain the Camry's features and options. Nancy was very polite on the phone and made me want to buy from her. In person, she treated me with respect and underst Camry's features and options. Nancy was very polite on the phone and made me want to buy from her. In person, she treated me with respect and understanding when we negotiated the price. Very happy with my ride home in my new car! More

Went to purchase a later model pre-owned vehicle. The one that fit my criteria was FILTHY. The employee found the previous owner's DVD player in the trunk, popcorn was on the floor, the seats were stained an that fit my criteria was FILTHY. The employee found the previous owner's DVD player in the trunk, popcorn was on the floor, the seats were stained and it smelled. They explained that they don't bother to detail it until after a deal is made...WHAT? That's like showing a house with dirty diapers strewn on the floor. Seriously, who does that? The Carfax showed that they have had the car on their lot for four months so it's not like they didn't have time to detail it. Silly me for thinking that I'd be able to make a deal and take the car home the same day. Suffice to say, we went home without the car & showered. More

I went looking for a used vehicle. My sales guy was friendly but not very helpful or informative. I test drove two Camrys. Both I was told had "just come in" and they hadn't yet cleaned them. This w friendly but not very helpful or informative. I test drove two Camrys. Both I was told had "just come in" and they hadn't yet cleaned them. This was obvious. One had french fries under the seat and stains on the seats. The other had a half-eaten container of yogurt in it. Before test driving one car I was told to drive to the gas station to fill up first. To find the second car, I drove around the lot in the first car while the sales guy had keys out the window pressing the panic button. He said they didn't have any sort of grid or map to keep track of the vehicle locations. When I asked about the vehicles he had available on the lot he retrieved the inventory list and handed it to me and said you can take a look at what we have. He had also mentioned they had "a lot" of Corrollas (since I was also interested in those). But after looking at his inventory list myself, I discovered he only had one. Totally unimpressed by their service. More