
Mears Mazda Volvo
Lubbock, TX
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Excellent Sales Rep. Branden did a very good job. The guy in the finance office was very thorough as well. Spent more time at the dealership then I had planned but overall Branden did a very good job. The guy in the finance office was very thorough as well. Spent more time at the dealership then I had planned but overall it was a positive experience. More
Quick and easy Salesman Thomas was very professional and honest with me, My situation was unique and I needed help and Mears stepped up and helped me out. I will d Salesman Thomas was very professional and honest with me, My situation was unique and I needed help and Mears stepped up and helped me out. I will definitely be a repeat customer More
2018 Nissan Murano I did leave the dealership with no paperwork and had to pick it up on Monday when I took it back to be serviced like I had previously scheduled. Overa I did leave the dealership with no paperwork and had to pick it up on Monday when I took it back to be serviced like I had previously scheduled. Overall they were great. They do need a designated greeter or receptionist to help customers. More
Friendly and knowledgeable I bring all my vehicles here for any service needs I have. The staff have always greeted me with a smile and keep me updated. Most importantly, when I I bring all my vehicles here for any service needs I have. The staff have always greeted me with a smile and keep me updated. Most importantly, when I make an appointment I know that is when my vehicle will be seen...makes my day go much smoother. More
Engine sensor light on Took van in for the engine sensor light. They fixed that problem. But, two weeks later the sensor light came back on. Why did this happen? We need to Took van in for the engine sensor light. They fixed that problem. But, two weeks later the sensor light came back on. Why did this happen? We need to bring it back in to correct this issue. More
Easy/fast Brandon was very helpful, not pushy. Whole experience from start to end was good. I did a lot of research on internet and their pricing was as good o Brandon was very helpful, not pushy. Whole experience from start to end was good. I did a lot of research on internet and their pricing was as good or better than what I was seeing. I will be back for next vehicle purchase. More
Oil change They were able to get my car in and out on time! The last time I took it - it was not so I truly appreciated that they were able to this time! Thank They were able to get my car in and out on time! The last time I took it - it was not so I truly appreciated that they were able to this time! Thank you! More
Great service Great friendly service! Got my Volvo in within days of my phone call. Allowed me a loner car while my Volvo was being serviced. My car was finished wh Great friendly service! Got my Volvo in within days of my phone call. Allowed me a loner car while my Volvo was being serviced. My car was finished when promised. More
Great 50K service on my Volvo XC60 Enjoyed a great service experience last Friday at Mears Volvo. Andrew got me in early as scheduled and I was able to wait on it and get on the road. F Enjoyed a great service experience last Friday at Mears Volvo. Andrew got me in early as scheduled and I was able to wait on it and get on the road. Friendly, reliable, and worth the visit! More
Knowledgeable staff I went in there to get a piece of trim repaired and I thought that it should have been paid for because it was a new car. After speaking with Andrew I went in there to get a piece of trim repaired and I thought that it should have been paid for because it was a new car. After speaking with Andrew in service he politely explained it to me in a way that I understood that I had to pay for the part and labor. It was a good experience from start to finish. More