
Mears Mazda Volvo
Lubbock, TX
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Quick, friendly and reliable service Brought my car in for a recall fix. The team was very friendly and welcoming. I appreciate how quickly it was handled and that I got updates on status Brought my car in for a recall fix. The team was very friendly and welcoming. I appreciate how quickly it was handled and that I got updates on status along the way. Was a seamless, headache-free experience! More
Fantastic Customer Service We've purchased two cars from Mears, and each time has been a hassle-free and enjoyable experience. Beau was so conscientious and accommodating, lett We've purchased two cars from Mears, and each time has been a hassle-free and enjoyable experience. Beau was so conscientious and accommodating, letting us make our decision in our own time while providing helpful information without being cloying. More
Sales Experience Mike Bennett was my sales person,second car I have purchased through him, he has a great laid back non encasing manner about him. Did not feel forced Mike Bennett was my sales person,second car I have purchased through him, he has a great laid back non encasing manner about him. Did not feel forced at all to close the deal. When I was ready,he asked if I wanted to look at some numbers, we did, I have a great pre owned truck that was exactly what I was looking for. Will be back again to see Mike... More
Wonderful first time experience I am a young professional who just purchased my first car. Jeff Mayo and the team at Mazda made it very easy and stress-free, and I had a wonderful ex I am a young professional who just purchased my first car. Jeff Mayo and the team at Mazda made it very easy and stress-free, and I had a wonderful experience. They could not have been nicer, more helpful, or more up-front about the entire process. I'm very pleased with my purchase and my experience. More
Not the same old song and dance I've bought many cars in my lifetime and many of them were bought from friends and family. None of them were this painless. Beau Finley was great. No I've bought many cars in my lifetime and many of them were bought from friends and family. None of them were this painless. Beau Finley was great. No haggle, no hassle. Almost felt like we forgot to do part of the process. More
A very smooth transaction. Excellent staff Our salesman, Judge, was excellent. We stopped in to look at a specific truck and took it for a test drive. We never buy on the spot and always take t Our salesman, Judge, was excellent. We stopped in to look at a specific truck and took it for a test drive. We never buy on the spot and always take time to think about such a large purchase. There was no pressure from Judge. The truck was exactly what we were looking for. I called Judge after hours on his cell and received a call back within the hour. I expressed our desire to purchase the truck but wanted to have it checked out by our mechanic. The next morning the truck was fueled up and waiting for us. We had it inspected, came back and purchased the truck. Tom Evans arranged financing for us and was very nice and pleasant to do business with. All around a great experience. More
Thank YOU My salesman, Jeff Mayo was excellent.. I told him what I wanted and what I needed in order for this deal to work for me, and he made it happen.. THAN My salesman, Jeff Mayo was excellent.. I told him what I wanted and what I needed in order for this deal to work for me, and he made it happen.. THANK YOU!!! More
Very pleasant experience! Went to show our kids the car we were looking at and Alando answered all of our questions about the vehicle and didn't try to pressure us into anythin Went to show our kids the car we were looking at and Alando answered all of our questions about the vehicle and didn't try to pressure us into anything which was a huge plus for us since other dealerships won't answer many questions but want to get you in one of their cars so they pretty much stalk you. Not once did we feel this way at Mears. Ended up being our car home with us yesterday. Thank you very much for treating us like people and not just another sale. More
Service Department I am never disappointed in my service experience. Nita is a joy to work with and always takes care of her customers. Thanks for everything Nita! I am never disappointed in my service experience. Nita is a joy to work with and always takes care of her customers. Thanks for everything Nita! More

Awesome Had an awesome experience .. really satisfied with the customer service.. explained everything to the T.. highly recommend ... wasnt there very long a Had an awesome experience .. really satisfied with the customer service.. explained everything to the T.. highly recommend ... wasnt there very long and car washes are unlimited More