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Mears Mazda Volvo

Lubbock, TX

3.0
510 Reviews

6027 TX-327 Spur

Lubbock, TX

79424

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Showing 510 reviews

July 23, 2022

El peor lugar para comprar auto, me atendió un manejador Lío Pérez, quería cobrarme dos aseguranza que no era obligatorio pero no quiso quitarlas, mi banco les hablo y así le contesto el. No es obligatorio More

by Dihanely Gorra
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lío Perez
Jul 23, 2022 -

Dihanely Gorra responded

I was in negotiations to buy a Hyndai Tucson car, the car had a blow to the right side and that's how I was going to buy it by making a discount of 700 dollars, when they gave me the car quote for my bank they did not explain to me that they had two insurance companies for the value of 399 each, 800 in total this is added to the price of the car, the next day before sending THE DOCUMENTS To my bank I realize this and I explain it to my Credit union banker and he calls them to do some queries about the loan and I also asked him about the insurance, if they were mandatory because his client, that is, I did not want them, the supervisor Lío Perez answered the representative of my bank, told him these exact words, IT IS NOT MANDATORY THAT I BUY THESE INSURANCE BUT I AM NOT GOING TO TAKE IT AWAY. It is a pity that they lose a client who was already going to buy the car, I think that they should assess this situation, which for me is a scam.

July 09, 2022

Mr. Deiter here at Mears was great! He explored all options I presented and made my experience hassle free! More

by lew2213
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deiter
July 09, 2022

Deiter made this transaction easy and was so helpful in making sure everything was taken care of! Will definitely be back for my next purchase! More

by Kolmos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deiter, Sherrydan, Cameron Irwin
June 14, 2022

Deiter took care of my wife and I and kept us informed the entire time. I will definitely be going back and dealing with him on my next purchase. Thank you buddy for making us feel at home!! More

by Brendrew2618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deiter
June 08, 2022

Don't hesitate to buy a car from this dealership even if you live across the country. We live in South Dakota and found this dealership to have the best price for a pre-owned Ford 2020 Edge and we got a gre More

by chenley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dieter, Sheriydan, Curt, Juli and Taylor
May 31, 2022

Deiter was so funny and relatable. He made the whole experience of buying a new car easy and hassle free. More

by Jordantaryn23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deiter
May 24, 2022

Deiter worked really hard to make sure we were taken care of and comfortable. Really appreciate all the help and patience. Great experience! Love the new car! More

by Mcsteww
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deiter Brannon
May 14, 2022

We had the absolute BEST experience buying our daughter a car from Deeter at Mears! More

by Magsummers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deeter
March 31, 2022

Mears Mazda was exceptional. Thomas Boothe, our car salesman, went above and beyond to ensure that we were getting what we liked, the amenities we asked for, and giving very know More

by wickedpasta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis (finance director), Thomas Boothe
March 27, 2022

Went into look for a vehicle and walked out with the SUV of our dreams! Dieter helped us out and he was amazing! This dealership is amazing, employees are great, and amazing vehicle selection! More

by Kayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dieter
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