McPeek's Chrysler Dodge Jeep Ram of Anaheim

Nobody know what the heck is going on over there Went in pre-approved with a car loan....talked us into going thru their financing.....we finally agreed. Took possession of the new car on October 5t Went in pre-approved with a car loan....talked us into going thru their financing.....we finally agreed. Took possession of the new car on October 5th...ten days later they had NOT paid off our trade in and hadn't even processed our paperwork .......couldn't even find it when we called them to see what was going on. Finally went to our bank got the check and walked in to pay them to be done with them. Will NEVER GO BACK!!! More

I do not recommend this dealership. Old school dealership approach to their customers: they treat their customers as if they are without intelligence, not valued, and each customer is a liar. Treated me as i approach to their customers: they treat their customers as if they are without intelligence, not valued, and each customer is a liar. Treated me as if they were doing me a favor in letting me buy a car from them, when I had preapprovals from Chrysler Financial, and Honda. I had a bad experience at this dealership. I was preapproved through Chrysler Financial before walking into the dealership. The internet sales department reached out to me for the purchase. Once in the dealership, the internet sales person lead me through the lot. During the interaction, several times, my questions were ignored or intentionally the conversation diverted. I mentioned that I wanted to use the Trade in Deal that was going on and that was treated like it was not important. When I gave my copy of the approval to the dealer, he stated that it was nice and proceeded to ignore the approval and started the interrogation process they call filling out the application. Instead of giving me the application to complete, Dennis wrote out the application himself asking me the questions, as he was looking at me with each question as if I was lying about my response. When we were taking about rate, he ignored me again and never explained the process to me and continued to treat me as if I was not valuable customer for them. By this time, I was not willing to buy anything. He came back with the offer, but I decline, not wanting to do any business any longer. I will never go back to this dealership again. In fact, I will not buy a Dodge now. More

Your Customer Service is the best I have ever experienced. I am a single/widowed woman and buying/servicing a car is usually a hard, bad and negative experience. From your employees that answ experienced. I am a single/widowed woman and buying/servicing a car is usually a hard, bad and negative experience. From your employees that answer your phones all the way to Maria at the drive up and Roy who explained and help me made it a very pleasant and comfortable experience I truly and respect that you do not try and have be purchase services I do not need as I am on a limited income. I love being able to have coffee while waiting I even bought a new steering wheel cover :) Thank you More

We were car shopping for my younger sister who is just 21 years old and found this cute little Chevy Sonic that was on special here at McPeek Dodge, we have read previous ratings and found the name of Dennis years old and found this cute little Chevy Sonic that was on special here at McPeek Dodge, we have read previous ratings and found the name of Dennis Lentz called him and scheduled an appointment for the next morning. Dennis is a very passionate sales person he explained everything in detail to my sister so that she would understand her first car buying experience because of our CU financing already obtained and Dennis' quick work to make sure we got the price advertised made this experience for my sister fantastic. I highly recommend this dealer (which is sort of a more mom and pop operation) so you get that feeling that they are a family and they treat you the same. Even more so if you are looking for any type of vehicle and need a good honest reliable salesperson Dennis Lentz is the person to contact, he will assure that you have a pleasant buying experience. My sister was very happy when we drove off two hours later (yes we were only there for a total of two hours) it was a very good experience for her. Plus she loves the car and it fit her just right. Thanks again McPeek Dodge and Dennis Lentz you made what is usually a very traumatic experience enlightful and enjoyable. More

When I came to McPeek Dodge, I was very pissed off about what had happened to my daughter and I after leaving another dealership service department 30 minutes earlier when the vehicle stopped on the freeway what had happened to my daughter and I after leaving another dealership service department 30 minutes earlier when the vehicle stopped on the freeway in traffic. I would like to thank George Medina for his professionalism and great attitude. He was very helpful when it came to dealing with the repairs on my vehicle. He kept me informed of what was going on and how much time he would need to complete the repairs on my vehicle. His professionalism cannot go unnoticed and I believe that he is a great asset to the service department there at McPeek Dodge. Sorry it has taken me this long to send my remarks, but he should be recognized for his excellent customer service. Thank you George, and I would recommend anyone to you for their service needs. Inez Stanley More

Another Absolutely fanstatsic experience, completely blown away by the service and effort made to get me the best deal possible. This was my second purchase at McPeek and I want to thank all those at M blown away by the service and effort made to get me the best deal possible. This was my second purchase at McPeek and I want to thank all those at McPeek Dodge for making this buying experience a piece of cake, I will definitely continue to be a repeat customer and recommend McPeek Dodge to anyone I know that is looking to buy a new or used car. More

Dennis was great! No pressure sales, I got the EXACT car I wanted at a great price and no pressure to buy something I did not want. I am a very happy customer with my new 2013 Dodge Charger SE, It's so awes I wanted at a great price and no pressure to buy something I did not want. I am a very happy customer with my new 2013 Dodge Charger SE, It's so awesome, thank you Dennis and Mike! I recommend going to McPeeks Dodge of Anaheim if you are in the market for a new/used Dodge, they will take care of you and treat you with respect. Thanks again! Mike B More

I had a really great experience at this location. The staff was really knowledgeable and friendly. I intend to share my awesome experience with friends and family. staff was really knowledgeable and friendly. I intend to share my awesome experience with friends and family. More

George Villanueva was outstanding in all facets from beginning to end. He is a stand up guy and does everything correctly on in the service department. I wouldn't hesitate at all to do business with hi beginning to end. He is a stand up guy and does everything correctly on in the service department. I wouldn't hesitate at all to do business with him again, and for regular maintenance, I'll be back! Thanks, George!! Mike (2004 Dodge Quad Cab, 1500) Service date 8-2-13 More