McPeek's Chrysler Dodge Jeep Ram of Anaheim
Anaheim, CA
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Your Customer Service is the best I have ever experienced. I am a single/widowed woman and buying/servicing a car is usually a hard, bad and negative experience. From your employees that answ experienced. I am a single/widowed woman and buying/servicing a car is usually a hard, bad and negative experience. From your employees that answer your phones all the way to Maria at the drive up and Roy who explained and help me made it a very pleasant and comfortable experience I truly and respect that you do not try and have be purchase services I do not need as I am on a limited income. I love being able to have coffee while waiting I even bought a new steering wheel cover :) Thank you More
We were car shopping for my younger sister who is just 21 years old and found this cute little Chevy Sonic that was on special here at McPeek Dodge, we have read previous ratings and found the name of Dennis years old and found this cute little Chevy Sonic that was on special here at McPeek Dodge, we have read previous ratings and found the name of Dennis Lentz called him and scheduled an appointment for the next morning. Dennis is a very passionate sales person he explained everything in detail to my sister so that she would understand her first car buying experience because of our CU financing already obtained and Dennis' quick work to make sure we got the price advertised made this experience for my sister fantastic. I highly recommend this dealer (which is sort of a more mom and pop operation) so you get that feeling that they are a family and they treat you the same. Even more so if you are looking for any type of vehicle and need a good honest reliable salesperson Dennis Lentz is the person to contact, he will assure that you have a pleasant buying experience. My sister was very happy when we drove off two hours later (yes we were only there for a total of two hours) it was a very good experience for her. Plus she loves the car and it fit her just right. Thanks again McPeek Dodge and Dennis Lentz you made what is usually a very traumatic experience enlightful and enjoyable. More
When I came to McPeek Dodge, I was very pissed off about what had happened to my daughter and I after leaving another dealership service department 30 minutes earlier when the vehicle stopped on the freeway what had happened to my daughter and I after leaving another dealership service department 30 minutes earlier when the vehicle stopped on the freeway in traffic. I would like to thank George Medina for his professionalism and great attitude. He was very helpful when it came to dealing with the repairs on my vehicle. He kept me informed of what was going on and how much time he would need to complete the repairs on my vehicle. His professionalism cannot go unnoticed and I believe that he is a great asset to the service department there at McPeek Dodge. Sorry it has taken me this long to send my remarks, but he should be recognized for his excellent customer service. Thank you George, and I would recommend anyone to you for their service needs. Inez Stanley More
Another Absolutely fanstatsic experience, completely blown away by the service and effort made to get me the best deal possible. This was my second purchase at McPeek and I want to thank all those at M blown away by the service and effort made to get me the best deal possible. This was my second purchase at McPeek and I want to thank all those at McPeek Dodge for making this buying experience a piece of cake, I will definitely continue to be a repeat customer and recommend McPeek Dodge to anyone I know that is looking to buy a new or used car. More
Dennis was great! No pressure sales, I got the EXACT car I wanted at a great price and no pressure to buy something I did not want. I am a very happy customer with my new 2013 Dodge Charger SE, It's so awes I wanted at a great price and no pressure to buy something I did not want. I am a very happy customer with my new 2013 Dodge Charger SE, It's so awesome, thank you Dennis and Mike! I recommend going to McPeeks Dodge of Anaheim if you are in the market for a new/used Dodge, they will take care of you and treat you with respect. Thanks again! Mike B More
I had a really great experience at this location. The staff was really knowledgeable and friendly. I intend to share my awesome experience with friends and family. staff was really knowledgeable and friendly. I intend to share my awesome experience with friends and family. More
George Villanueva was outstanding in all facets from beginning to end. He is a stand up guy and does everything correctly on in the service department. I wouldn't hesitate at all to do business with hi beginning to end. He is a stand up guy and does everything correctly on in the service department. I wouldn't hesitate at all to do business with him again, and for regular maintenance, I'll be back! Thanks, George!! Mike (2004 Dodge Quad Cab, 1500) Service date 8-2-13 More
Negotiated a deal with Neal/Dennis, a good buy, good service, will return. Got the car home and several days later noticed a dent that someone had tried to fix. Called Neal and Dennis, took the car in a service, will return. Got the car home and several days later noticed a dent that someone had tried to fix. Called Neal and Dennis, took the car in and they repaired with no questions or arguement. the way it should be. More
I called Neil N to verify they had the car in question. 1-Car waiting, ready to be test driven when I arrived. No bait and switch like their competitor in Costa Mesa 2-Not a lot of BS about copy of DL, ins 1-Car waiting, ready to be test driven when I arrived. No bait and switch like their competitor in Costa Mesa 2-Not a lot of BS about copy of DL, insurance papers, etc. 3-Standard up-sell for extended warranty, but perfectly palatable. In/out (50% cash, 50% finance), about 90 minutes. That's the way it should be. Recently bought some parts also. They offered a discount even though I did not ask. I'll go back to McPeek to buy again, and recommend them to anyone who will listen. More
If anyone were to ask me “Why do you take your car to McPeek for service, instead of an independent mechanic?” my first response would be “George Medina!” Although I receive great service from the S McPeek for service, instead of an independent mechanic?” my first response would be “George Medina!” Although I receive great service from the Service Department, George is the reason I continue to patron McPeek! He is knowledgeable and has the GREATEST customer service! He makes me feel like I’m his only customer…even though he has a line of people wanting to see him! (They must feel the same as me!) Thank you George for everything! You are the BEST at what you do!!!! More