McPeek's Chrysler Dodge Jeep Ram of Anaheim

After dealing with used car dealers that gave used car salesmen a bad name, I called McPeeks after finding the car that I wanted on Cars.com. I spoke with Miguel, who put me in touch with Jose, who talked salesmen a bad name, I called McPeeks after finding the car that I wanted on Cars.com. I spoke with Miguel, who put me in touch with Jose, who talked me through the car I was looking at, and after deciding that it was worth a look in person, we took the drive from the North end of LA to Anaheim to meet with Jose and see the vehicle. Jose allowed us to look through the car with a fine-toothed comb, comparing everything that we saw to the representation that they had put on the internet, and the car was represented perfectly. Jose offered to let us take the car for a drive to see how well it ran on the road, and took extra care to keep the whole copy-of-the-drivers-license paperwork and checking out transparent to us. After a brief drive, we came back to the lot and asked to be left alone to discuss the car further in private, and Jose kept a discrete distance, far enough to not be obtrusive, and close enough to be there for when I had a question. Although we decided to not purchase the car that day, Jose kept a good demeanor, and was very happy when we told him we would call him back by a certain time. The next morning, after sleeping on it (the idea, not the car), we called in and spoke to Mike & Neil, and made arrangements to have one more detailed look at the car. After a couple of hours for breakfast and the drive, we pulled in to the lot, and Neil, who recognized us when we pulled in from the day before, was standing aside waiting for us, and greeted us warmly, telling us he had the car pulled into the back, washed, fueled, and ready for us to take another look at. This was certainly the most impressive part of the sale, as we were all ready to make the deal and Neil did everything possible to close the sale. After a very painless negotiation (for me, that is), Neil and Mike gave in to my demands and within an hour we had all the paperwork done and we were on our way. Although I am not a Mopar kind of guy, I was extremely impressed with the knowledge of the staff on the Dodge & Ram products, and while the paperwork was being processed we talked about the Charger, Challenger and Ram pickup and I learned a lot about the Dodge line of vehicles. The entire staff realized that shopping with a seven year old child can be trying, and did everything they could to keep him distracted, from a balloon (not your average balloon, but one of those oversized helium ones that they tie outside to attract customers) to showing him around the cars. That kind of customer service goes beyond anything that can be taught in a sales seminar. If anyone finds a used car for sale at McPeeks through Cars.com or any of the online resources, or if anyone is looking for a Dodge or Ram car, part or accessory, take the extra time to go to McPeek's and see one of these guys. You will find that it is worth the trip. More

From first hand experience, I highly recommend McPeek's as one of the honest and fair dealerships out there to buy a car from. The previous night I made a deal at a Dodge dealership about an hour away, onl as one of the honest and fair dealerships out there to buy a car from. The previous night I made a deal at a Dodge dealership about an hour away, only to discover major flaws with the car after it was washed and brought out into the bright light, just before driving it off the lot. I refused to take it, and voided the contract. I went straight to McPeek's the very next morning with my previous contract in hand (which was a great deal on paper), and they were able to offer me a very competitive price. They had the car completely inspected and detailed for me, to insure I did not have a similar experience as the other dealership, and in no time, I was driving away in my brand new Challenger RT. I really felt they were trying to get me the car at a fair price, rather than selling me a vehicle with flaws, or trying to gauge me on the price. I will definitely return to them if I decide to get a new Dodge. More

My name is Victoria and I recently purchased a 2011 Dodge Ram from McPeeks this weekend and I was actually shocked by their level of service and the effort they put into the transaction. (They actually drov Ram from McPeeks this weekend and I was actually shocked by their level of service and the effort they put into the transaction. (They actually drove to the REDLANDS to get the specific truck I was looking for!!!) They quoted me 10k for my trade in (when Cerritos Dodge--those swindlers--quoted me $7,400.) I walked in expecting a hassle and was completely amazed that not only did they have the truck ready that day, they also honored their trade in value they had given me over the phone, and they stayed until 9:45 pm to detail it just to make sure I had the full "new car experience." I would HIGHLY recommend them to all my friends and I will NEVER do business with Cerritos Dodge (especially with Abdul--who completely talked down to me because I was a women. I have a feeling it's because he was middle eastern and had no respect for me.) McPeek's went over and above to treat me with respect, honored everything they said over the phone and I am completely satisfied. They even called me the next day to see if I needed anything and to check to see if I had any questions. Thanks Luis and Miguel!! Victoria More

I bought my 2010 Challenger in Oct 2010. Mike was my salesperson he was one of the nicest salesmen I've ever met!!! I normally dread salespersons because all they care about is SELL SELL SELL!!!....but salesperson he was one of the nicest salesmen I've ever met!!! I normally dread salespersons because all they care about is SELL SELL SELL!!!....but Mike was just there to help and answer our questions...no pressure no sleazebag sales moves..Buying my car was easy and hassle free...We got to the other Mike in financing and this guy should be doing movies or voice-overs...hes hilarious...awesome guy made us laugh while we signed paperwork....My car came with 1 year free oil changes service contract and it is now September and I've been taking my car regularly to get its oil changes. George in service is one of the hardest working service workers I've met. He'll do ANYTHING to get your car done on time and tend to you and your cars needs. Very friendly and a pleasure to chat with. Every time I pull up to the service window hes always handling 3-4 different work orders like a worker bee. Not to say the other service men are not working I just been dealing with George more. I got a deal for oil change; $60 bucks for 4 oil changes thats $15/ oil change!!! Not even Jiffy Lube or Wal-Mart or Pep Boys gives such a deal....If your looking to get a Dodge...this is the place to get it... More

Kevin is a very professional fleet manager. Great help when I bought my car. I have purchased fleet vehicles for my firm in the past and worked with many fleet managers - Kevin is among the best I have m when I bought my car. I have purchased fleet vehicles for my firm in the past and worked with many fleet managers - Kevin is among the best I have met. More

The short version of this story is that I took my car in for a problem I was having with the air conditioner, and when they called me with a rediculous estimate, I told them not to fix it and I would come b for a problem I was having with the air conditioner, and when they called me with a rediculous estimate, I told them not to fix it and I would come by to pick the car up. After taking the car home, I discovered that the technician had deliberately damaged my vehicle. The complete story is below, if anyone is interested. My air conditioning was not working, and so I took it in to McPeek's Dodge and they replaced the switch on the dash. They charged me $250 to replace a switch, but I agreed to pay it so I can't really complain about the price. When we picked it up, the air conditioner worked but the fan would no longer blow when set to low. We brought the car back expecting them to take care of it, and instead was told it was going to cost another $150 to replace the blower resistor. I told them not to fix it, that for that price I would fix it myself, and went down to pick up the car. I immediately went home to remove the blower resistor, but I could not get the connector off. After an hour of struggling with it, I finally managed to force it off and then found that they had glued it in! As a result, both the resistor and the connector on the wiring harness are ruined. The glue had not yet fully hardened, if I hadn't gone straight home to work on it I may never have gotten it off. I returned to the dealership and spoke with the owner, hoping that he would take care of the problem. I was not looking for compensation, I was only hoping that he would address the issue so it would not happen again to anyone else. I showed him the damage to the car, and he brought the service manager over to look at it. The service manager immediately denied gluing it, and then they called the technician that had worked on the car. He also denied gluing it, and that was good enough for the owner. "They said they didn't do it," was the only response I got from him. This dealership has a very friendly staff up front. I rated the friendliness at 3. They had a 5 when I dropped the car off, and a 1 when I came back, so I averaged it. They are all smiles and handshakes when they're trying to take your money, but behind the scenes they will do whatever they can to take advantage of you. And if you ever have any trouble, you will definately see their true colors. I would recommend avoiding McPeek's Dodge at all costs! More

Took work truck in for tranny service and a\c service. They ended up replacing the tranny with a rebuilt one and replaced the a\c compressor and condensor. Got truck back about one week later. When I got They ended up replacing the tranny with a rebuilt one and replaced the a\c compressor and condensor. Got truck back about one week later. When I got on the freeway the truck shook like crazy. I took the truck back and they had to replace the overdrive module. When i got the truck back again the a/c went out again. So I took the truck back in. This time they replaced the evaporator unit. So here it is almost two weeks later and the a\c died again.I almost forgot to mention when I picked the truck up the first time the stereo did not work properly even though it worked fine when I took it in. They want me to bring it back to look at but considering I have already paid over $7200.00 to these thieves I think I will go elsewhere. BTW this is a 3 year old dodge 2500 with a cummins turbo diesel piece of junk!!! More

This dealership is the most crooked bunch of rip-offs i have had to deal with. Long story short they charged me about 5K more for a truck than most dealers. Stick with Cerritos or Foothill. The North Orang have had to deal with. Long story short they charged me about 5K more for a truck than most dealers. Stick with Cerritos or Foothill. The North Orange County dealers are are sticking together and screwing the locals. More

The Manager Nelson constantly tried hitting on me. He rubbed my knee and asked if I had a boyfriend. Told me I could drive his personal BMW until my car was ready. Bob mislead me to believe the car would rubbed my knee and asked if I had a boyfriend. Told me I could drive his personal BMW until my car was ready. Bob mislead me to believe the car would be ready by a particular date. After the date passed he said he did not say that. They told me come finish th paper work and we will put in a loaner. I have full insurace coverage, but then the owner Frank say's he does not want to give me a loaner if I do not have uninsured motorist! I had to have my insurace companty explain uninsured motorist is only for bodily enjury, not the car. Here I am 2 weeks later still with no car that I have paid for. John Bergen was the best person there! He was a people person that went out of his way! More