McLaughlin-Ford Inc

Dana was professional and very friendly during my service experience. I live in Columbia, Md and I had bad service experiences at two different Ford dealerships for 10,000 mile service. I was very frustrated experience. I live in Columbia, Md and I had bad service experiences at two different Ford dealerships for 10,000 mile service. I was very frustrated with FORD SERVICE departments. Dana made me feel good about my F-350 super duty purchase and the service center. I was a walk in appointment and she made experience pleasant and done in a timely manner. I received excellent service. More

Very friendly and knowledgeable staff, went all out to take care of me and my vehicle. Dana was amazing in the service department. Will use service department again. take care of me and my vehicle. Dana was amazing in the service department. Will use service department again. More

Adele made the whole experience quick and easy. best car buying experience ever... I purchased this vehicle from my home in NC, they delivered it to my home and explained everything about the vehicle before buying experience ever... I purchased this vehicle from my home in NC, they delivered it to my home and explained everything about the vehicle before leaving. More

Dana is very friendly, helpful and competent in scheduling appointments for service and getting the service done in a timely manner. With her service of my truck has always been a five star experie scheduling appointments for service and getting the service done in a timely manner. With her service of my truck has always been a five star experience. More

Dana in the service department is extremely nice and efficient in terms of scheduling service to meet my schedule and seeing that it is done properly. efficient in terms of scheduling service to meet my schedule and seeing that it is done properly. More

Very friendly service performed quick and correct. I have never had a bad experience and i would highly recommend them to all my friends and family. never had a bad experience and i would highly recommend them to all my friends and family. More

Every one was very nice and very professional. She answered my questions and was knowledgeable. The service guy even wiped down the seat which I thought was courteous. answered my questions and was knowledgeable. The service guy even wiped down the seat which I thought was courteous. More

great job but seat was dirty after service Dana did a good job cleaning it up a a a a a a a a a good job cleaning it up a a a a a a a a a More

Friendly and helpful. Very knowledgeable. Harold is a seasoned sales professional who knows everyone in Sumter. Lots of time spent sitting and waiting for the next step. I would’ve liked to have been don seasoned sales professional who knows everyone in Sumter. Lots of time spent sitting and waiting for the next step. I would’ve liked to have been done earlier. More

Service writer did not mention that rear brakes would soon need attention. I noticed this on the safety check after returning home. I would have appreciated if this had been brought to my attention. soon need attention. I noticed this on the safety check after returning home. I would have appreciated if this had been brought to my attention. More