McLaughlin Cadillac
Moline, IL
Filter Reviews by Keyword
By Type
104 Reviews of McLaughlin Cadillac
Went to McLaughlin Motors today with my wife & was greeted by Brandon Ellis & Greg Swanson. Had a very delightful experience buying a new Cadillac XT4. From the test drive to the pricing to the paperw greeted by Brandon Ellis & Greg Swanson. Had a very delightful experience buying a new Cadillac XT4. From the test drive to the pricing to the paperwork everything went smoothly & no high pressure to buy something we did not want. Would recommend Brandon for all you automotive needs. Joe & Julie Grant More
Fantastic experience from the initial inquiry call to the end of sale. Located the car through an internet search. Called dealership for sales and was connected to Dan. Arranged for next day on site visit. end of sale. Located the car through an internet search. Called dealership for sales and was connected to Dan. Arranged for next day on site visit. Car was sitting warmed up and ready for test drive on arrival. Vehicle was everything and more than advertised. Within 2 hours Dan and Robert had me on the road home with a full tank of gas and spotless vehicle!!! Definitely a return customer! More
Horrible sales staff and experience Made deal with salesman Scott Schnabel. He didn’t present the deal to his manager and i didn’t get the car I made a deal on. Worked with Scott for 5 d Made deal with salesman Scott Schnabel. He didn’t present the deal to his manager and i didn’t get the car I made a deal on. Worked with Scott for 5 days and he couldn’t get the paperwork done because he was to busy. Avoid this dealership at all costs, unprofessional and won’t honor deals already made. More
Amazing Customer Service McLaughlin has the best customer service hands down they did not skip a beat everything I need from customized plates and great financing they deliver McLaughlin has the best customer service hands down they did not skip a beat everything I need from customized plates and great financing they delivered. Joe Wilson and Dan Machu went above and beyond. I look forward to working with again for all of my automotive needs. Highly recommended, they make you feel like a human being and not just a dollar. More
Excellent purchase experience Great job of selling and closing the deal. Prior purchase from this dealer and sales person - all have been enjoyable. Highly recommend dealer and sa Great job of selling and closing the deal. Prior purchase from this dealer and sales person - all have been enjoyable. Highly recommend dealer and sales staff to others! More
Very courteous and friendly Brandon Ellis was so friendly and helpful! He’s a real pleasure to work with! I look forward to dealing with him in the future. Brandon Ellis was so friendly and helpful! He’s a real pleasure to work with! I look forward to dealing with him in the future. More
to buy a car Jon did a good job in trying to explain everything to us. These new cars has too many buttons to play with, keep up the good job. Jon did a good job in trying to explain everything to us. These new cars has too many buttons to play with, keep up the good job. More
Superb! The guys at McLaughlin Cadillac were not only friendly and polite, but they jump through hoops to help the customer. I recently purchased a vehicle fr The guys at McLaughlin Cadillac were not only friendly and polite, but they jump through hoops to help the customer. I recently purchased a vehicle from them. I owed on my previous vehicle still and not only did they give me more for my trade, they also lowered the price on the vehicle i purchased to make it happen for me. Finance Director helped make sure I found the perfect loan to fit my needs. Each member of McLaughlin Cadillac helped me very much and I am very grateful for that. More
My first McLaughlin purchase I purchased a 2018 Cadillac XT5; my third new car purchase within two years. Dan Machu is a true professional and a pleasure to deal with. There wasn' I purchased a 2018 Cadillac XT5; my third new car purchase within two years. Dan Machu is a true professional and a pleasure to deal with. There wasn't any pressure to buy at all. It was if Dan and I had been friends for sometime and he was in my home visiting addressing all my questions and concerns. Upon completion of my purchase Dan spent a great deal of time reviewing all the features of the XT5. In addition, Dan is coming to my home to program the garage door openers. I couldn't have had a better experience. Most important to me is service. I obviously can't comment on McLaughlin's service at this time. If my interaction with the service department is anything like that with Dan; it will cumulate in one of the best car buying experiences I have had. Steve Hutchinson More