McLarty Honda

The treatment was good. The staff who took care of my car was courteous knowledgeable and efficient, a courtesy vehicle was also provided and my air conditioning is working The staff who took care of my car was courteous knowledgeable and efficient, a courtesy vehicle was also provided and my air conditioning is working fine now. Thank you. More

Went in for recall and had it serviced while it was there. Cole explained what would be done and approximate cost. there. Cole explained what would be done and approximate cost. More

I ended up dealing with Sidney Buckner, Emil Pritchett, and Derrick Anderson. This was the best trip to a dealership to purchase a vehicle I've ever had. and Derrick Anderson. This was the best trip to a dealership to purchase a vehicle I've ever had. More

Quick and easy service on my CRV Hybrid! Efficient and professional check-in. I recommend McLarty’s Efficient and professional check-in. I recommend McLarty’s More

I waited over 5 hours for a battery and anew fuel cap! !!!! I literally watched a 2 hour movie before anyone started on my car. The sales guys felt so bad they started asking for updates on my car for me!! !!!! I literally watched a 2 hour movie before anyone started on my car. The sales guys felt so bad they started asking for updates on my car for me!!! More

Sam was very professional and kindly polite. He has been this way consistently every time I bring my van in. He has been this way consistently every time I bring my van in. More

The lines of communication are fabulous, from check in to completion of service or diagnostic there is clear, direct communication. About processes and pricing. completion of service or diagnostic there is clear, direct communication. About processes and pricing. More

Always have a positive experience The salespeople and service people are always friendly, courteous and efficient at what they do. service people are always friendly, courteous and efficient at what they do. More

Very fast and professional service They explained what my vehicle needed and what to expect vehicle needed and what to expect More

Justin did my intake paperwork. He was excellent-- professional, courteous. Sam was assigned to work on my car. When I called to ask if it was ready for pick up, he told me he had n He was excellent-- professional, courteous. Sam was assigned to work on my car. When I called to ask if it was ready for pick up, he told me he had not fixed the issue I brought it in for because there was nothing wrong with it. I assumed he had misunderstood the problem, but when I tried to clarify and explain, he was dismissive and combative. I told him that my sliding door would not operate in manual mode, and he told me that 1. There's no such thing as manual mode (there's a switch on the dashboard) 2. That was just for emergencies (I told him emergencies were exactly my concern as it did not work at all) and 3 that actually it did open if you pulled hard. I told him that it absolutely did not, and that alerted me to the fact that he had not tested it. My husband had to take off work, personally take the service manager to the parking lot, and ask him to open it. He couldn't. Only then did the service manager agree that it needed to be fixed. The cord was binding up inside the door latch mechanism. A problem that is thoroughly documented on the internet for Odyssey vans. I will not bring my vehicle back to this location. More