McKenna BMW

McKenna BMW - Noah/Dominic Rocks! Just picked up 2016 X5 xDrive today (8/10/2016). Couldn't be any happier with excellent service and awesome deal from Noah and his assistant - Dominic Just picked up 2016 X5 xDrive today (8/10/2016). Couldn't be any happier with excellent service and awesome deal from Noah and his assistant - Dominic! The whole process is seamless and he even gave additional discount on top of the already discounted deal! IMHO they have the best deal in all SoCal areas! Thank you very much and will definitely come back for my next BMW! Henry & Cynthia More

Steve is the best! I went to BMW for a test drive where I met Steve Cheng....I came back a few weeks later and he kept his word on everything. Steve and the financial te I went to BMW for a test drive where I met Steve Cheng....I came back a few weeks later and he kept his word on everything. Steve and the financial team worked wonders.. I got my 328I with an unbelievable deal. Thanks Steve I really appreciate all your help :). PS-The burger was great! Katrina Perry More

James Guan James is the best!!! Got me a good deal and made the process easy....looked out for me and answered all my questions. Good experience as a first time James is the best!!! Got me a good deal and made the process easy....looked out for me and answered all my questions. Good experience as a first time buyer...even bought me breakfast and gave me a BMW gift...look for him on your next purchase!!!! More

Bad experience with every McKenna dealership I have tried to give them business but it is as if they have better things to do or just so dishonest and/or uninformed/unable to provide answers rega I have tried to give them business but it is as if they have better things to do or just so dishonest and/or uninformed/unable to provide answers regarding their autos. Whether it is a BMW or VW or whatever type of car McKenna is associated with they fall well below in customer satisfaction. I highly recommend you find another dealer, these guys and their employees are generally all jerk-offs. More

Amazing service and pleasant experience 07/31/15 McKenna BMW is amazing! We received first rate service as well as an amazing selection of BMW's. Our client advisor Robert Tarkhanyan was 07/31/15 McKenna BMW is amazing! We received first rate service as well as an amazing selection of BMW's. Our client advisor Robert Tarkhanyan was top notch and gave us personal service. The general manager Greg made sure we were being taken care of and the finance manager Sean breezed us through the signing process. If you are looking for a BMW or need to service yours look no further than McKenna in Norwalk it really was a wonderful experience! More

Terrible Customer Service Please do not give your business to these people. Check out the reviews here, google and Yelp and save yourself the headache. We found a vehicle of th Please do not give your business to these people. Check out the reviews here, google and Yelp and save yourself the headache. We found a vehicle of theirs listed online and we emailed with them back and forth for an entire day regarding this vehicle. The next morning we called in b/c they quit responding to our emails (ironic?) and we were then told the price was $3k more than the price listed on all three sites we saw it on the day prior. Initially they made us sound like we were crazy but luckily I had a screen shot of the price from the night before to prove it. They eventually admitted it was a listing mistake and REFUSED to honor the price they had it listed at. Then they made it sound like giving us a military discount made up for it (do they not give this to all military members??) Even with that it still was not close to the original listed price. They told us they would see what they could do and call back, but they never did! We called the next day and were told they just sold it. TERRIBLE BUSINESS ETIQUETTE... If I misquoted a client I would never go back and ask for more, I would honor the price because it was MY ERROR. I understand mistakes happen, however they clearly we're not concerned with making it right or customer satisfaction in general. The reviews all speak for themselves, I should've read them first. More

Best deal in town! X5 at below invoice and creative leasing After trying so many dealers out looking for an X5 diesel, I found McKenna just as a whim when they said they had some inventory. I checked it out on After trying so many dealers out looking for an X5 diesel, I found McKenna just as a whim when they said they had some inventory. I checked it out online, made contact online and most of the negotiations were by email. I came in to test drive it and found it perfect - Alpine White w/ Cinnamon brown interior. Loaded with the 20" SAV package, Premium, and NAV, I was happy. Even more happy after the sales director: Yi-Wen approved my complicated lease takeover and new lease. He went to bat for me with BMWFS and got me approved for 2 leases for a period of time! Definitely recommend you check this great BMW place! They also have great service - they called and emailed me a month later about a new recall campaign. More

Issues for 2006 BMW X3 All cars fall apart, it's just that BMWs cost more to put back together again. When the service light came up, the fault codes were P0171 System too l All cars fall apart, it's just that BMWs cost more to put back together again. When the service light came up, the fault codes were P0171 System too lean (bank1), P0174 System too lean (bank2), P0411 Secondary air injection error, P0599 Thermostat Out of Range. So the quoted price was about $1000 to repair, which included half parts and half labor. Unable to afford this, $136 was my cost for having an Enterprise rental two days and the diagnostics coming back to replace the thermostat and check valve. The parts for the thermostat was about $60, and the check valve was $110. Removing the check valve showed that it was malfunctioning because of too much carbon build up. So.. soak it in degreaser formula, ammonia, and boiling water fixed the issue. Apparently the check valve wouldn't close because it was just clogged with carbon, and this solution cleared it up and replacing the part won't be necessary. Having an air compressor to clean and dry it out is a good idea, including some dry silicone spray to lubricate the internals of the cleaned check valve. Replacing the thermostat was necessary because of it's electrical components which weren't registering correctly. Now to changing the oil and oil filter, with the transmission oil reaching 75k in miles, it's just a good idea to change out the filter and fluid soon. Will take in after all the fluid changes to see that all's fine, because the transmission was also reprogrammed, it I can't verify it chatting with the DME. Good luck to you all. Total cost for getting the parts and doing it yourself: about 25% of dealer quoted prices. More

George and Carol, my daughter, recently purchased a 2014 BMW and was extremely satisfied with the professional and courteous service provided by Noah and Dominic. We would recommend anyone interested in a n BMW and was extremely satisfied with the professional and courteous service provided by Noah and Dominic. We would recommend anyone interested in a new car to work closely with Noah and Dominic, thanks for everything! More

Just purchased a brand new 335 i m sport in January. In sales, Noah and Dominic went above and beyond to make the purchasing experience exceptional. Very professional and friendly. Much appreciated! sales, Noah and Dominic went above and beyond to make the purchasing experience exceptional. Very professional and friendly. Much appreciated! More