McKenna BMW
Norwalk, CA
Filter Reviews by Keyword
By Type
632 Reviews of McKenna BMW
Excellent service Matthew Rodriguez was extremely patient, understanding, knowledgeable about anything I asked. I would most definitely recommend this dealership to oth Matthew Rodriguez was extremely patient, understanding, knowledgeable about anything I asked. I would most definitely recommend this dealership to others in a heart beat. Thank you Matt! More
Stanley Huang is very helpful Got a 17 BMW X6 here, Stanley Huang was very helpful throughout the entire purchase, very patient started from when we just randomly looking around at Got a 17 BMW X6 here, Stanley Huang was very helpful throughout the entire purchase, very patient started from when we just randomly looking around at the dealership, he is very professional on all the BMWs, in the matter of fact on all cars, he really helped me making the decision to get a bmw, he not only tells me what's good about bmw but he compared all the other cars that I'm interesting with the BMW and gives me a fair, brief and clear review. I was very much moved, when we get down to the turkey, the pricing, he started from a fair price and got me a very very good deal, the price is just beautiful. Already recommended him to many of my friends who wants to buy a new car, and I think it's the least I can to do share this on here. More
Very satisfied. Service was outstanding. Staff went up and above to make sure I received the help that I needed. Absolutely satisfied and big thanks to Arthur Szeto f Service was outstanding. Staff went up and above to make sure I received the help that I needed. Absolutely satisfied and big thanks to Arthur Szeto for for his help and patience. Would highly recommend this dealership to anyone interested purchasing or leasing a BMW. More
Great Experience I hadnt been to many dealerships before because of the general horror story that you hear from most people but from A-Z I have to say McKenna BMW went I hadnt been to many dealerships before because of the general horror story that you hear from most people but from A-Z I have to say McKenna BMW went above and beyond. I worked with Matt Rodriguez and he made everything simple and easy for me. We looked at a couple different vehicles and he was patient and thorough. Easily one of the best experiences ive had buying anything and I recommend coming to see if him if your in the market for a bmw. More
The car and the price I wanted McKenna BMW has a lot of inventory and always offers the best deal. Stanley Huang was my sales person. He found the right car and worked out the best McKenna BMW has a lot of inventory and always offers the best deal. Stanley Huang was my sales person. He found the right car and worked out the best price for me. I will definitely refer all my family and friends to him. More
Best car buying experience I purchased my third vehicle from McKenna on Sunday and it was by far the best easiest car buying experience I've had. Matthew Rodriguez was so easy t I purchased my third vehicle from McKenna on Sunday and it was by far the best easiest car buying experience I've had. Matthew Rodriguez was so easy to work with. He was honest, friendly and not at all pushy as expected from a typical car salesman. Thanks Matthew you're the best! More
Best deal and service Highly recommend McKenna BMW if you want to get best deal and service. Stanley from sales department found the right car for me and he got me the best Highly recommend McKenna BMW if you want to get best deal and service. Stanley from sales department found the right car for me and he got me the best deal ever. Marcus from genius department was really knowledgeable and he taught me a lot of stuff about my new car. I will definitely refer all my families and friends to them. More
Bad customer service I would give 0 rating if I could, specifically because this is a BMW and I expect exceptional service from them. I bought my certified pre-owned BM I would give 0 rating if I could, specifically because this is a BMW and I expect exceptional service from them. I bought my certified pre-owned BMW car from this dealer and it has been OVER 4 months that I have not received spare key for the car or the licence plates. I called up number of times and they keep promising in few weeks but that never happens. Really BMW? Do I have to follow up so much on such simple stuff? This is surely not the customer service I expected from a BMW dealer! Also, they were supposed to offer me a tire warranty when i bought the car. That is BMW policy as per another dealer. But they didnt offer any. I tried calling the finance dept to double check that and request more info on it, I left a voice mail and no one has called back till now. I ended up paying 400$ for changing my car rear tire instead of a 50$ deductible because of their shoddy paper work and screw up. I am never going to go back to this dealer or recommend anyone to them anymore. More
Genuine, Smart, Friendly - Noah and Dominic are the best!! I came in not knowing what I wanted. Dominic did an excellent job walking me through the various styles and options. He was very knowledgeable, defini I came in not knowing what I wanted. Dominic did an excellent job walking me through the various styles and options. He was very knowledgeable, definitely knew his stuff, and offered genuine feedback based on what I wanted and what was important to me. I felt like I was shopping with a friend, not a salesperson. When I was ready to make the deal, Noah made the transaction seamless and easy. He was very personable, genuine, and gave me a great deal. I left feeling really good and confident about my purchase, thanks to all the great information and guidance. Thanks so much Dominic and Noah! More
Best Experience Ever! By far the best experience ever purchasing a vehicle! This was my first time purchasing a BMW and was not sure where to start with the buying process By far the best experience ever purchasing a vehicle! This was my first time purchasing a BMW and was not sure where to start with the buying process but Corry Polk walked me through it all, made it super simply for me to understand the ins and outs of the purchase. Never once did he push me to purchase something I wasn't comfortable with. Instead he gave me options and allowed me to choose. If I was able to give them a higher rating, I would! Best advice I can give which helped me a lot with time, do the application online and get in contact with the sales agent(in my opinion Corry Polk hands down) and they can have everything ready by the time you walk in. More