McKenna BMW
Norwalk, CA
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632 Reviews of McKenna BMW
Routine oil & checkup Personnel have always been courteous, friendly and efficient. Have always left the dealership feeling that they appreciate my business I will consider Personnel have always been courteous, friendly and efficient. Have always left the dealership feeling that they appreciate my business I will consider McKenna for future auto purchases. More
Screen malfunctioning Mr Guy Son is by far the most helpful service advisor. He was in constant communication with updates. He was profeddoonal and courteous and attentive. Mr Guy Son is by far the most helpful service advisor. He was in constant communication with updates. He was profeddoonal and courteous and attentive. However, Enterprise was a little pushy. More
Wonderful, seamless experience with James Easiest transaction to receive our desired car with the terms we were happy with. All done over the phone through a few calls, a few forms filled out Easiest transaction to receive our desired car with the terms we were happy with. All done over the phone through a few calls, a few forms filled out online and then our new BMW was delivered to our doorstep that night. James was a pleasure to deal with. We highly recommend McKenna BMW. More
Selection was painless; closing out was excruciating. James was really good at helping me identify and select the features I wanted. He was patient and willing to spend as much time with as possible. He James was really good at helping me identify and select the features I wanted. He was patient and willing to spend as much time with as possible. He knows his stuff; a true professional. Never did I feel pressured to make any decision. The dealership really needs to work a better closing schedule. I arrived to pick my car at 4:30 and didn’t leave until 7:00. I apparently was in a long line to get to the Finance Department. Once in Finance, the process went smoothly and painlessly. That said, because of the hour, I never got the license plate holder properly installed. It’s a relatively small item in the overall scheme of things. Nonetheless, I now have to go to dealer to have that done. I probably will pick a local dealer that task. More
Pleasant Experience My friend Frank and I came in to look at cars and Arthur ended up helping us. It was a great experience overall because I have been out on military le My friend Frank and I came in to look at cars and Arthur ended up helping us. It was a great experience overall because I have been out on military leave for a while and am out of touch with new cars. The technology in these cars are great. Thank you for your help McKenna team. More
Loved my experience Excellent service. I was very impressed with everyone here at McKenna BMW. I came in looking for a 3 series but was able to go home with a 530e! I lov Excellent service. I was very impressed with everyone here at McKenna BMW. I came in looking for a 3 series but was able to go home with a 530e! I love my car so much. Thank you Arthur for helping me out with everything! More
Wonderful experience She is amazing she helped us I got the best car she was fast in paperwork and also to send a car for us ! Amazing ty Victoria She is amazing she helped us I got the best car she was fast in paperwork and also to send a car for us ! Amazing ty Victoria More
sicckk experience I love McKenna BMW. I had an awesome experience buying my awesome car. I love my car. Thanks Arthur and the team at McKenna BMW. I love McKenna BMW. I had an awesome experience buying my awesome car. I love my car. Thanks Arthur and the team at McKenna BMW. More
I LOVED THE EXPERIENCE! I would give McKenna BMW 10 Stars if I could! The experience I had here was more than I would ever expect at a dealership. I usually hate buying cars I would give McKenna BMW 10 Stars if I could! The experience I had here was more than I would ever expect at a dealership. I usually hate buying cars but the team here was amazing. Thank you, Arthur for showing me how to use my new M3! More
CAR SERVICE AND ADVISOR I scheduled an appt. with Guy at McKenna to service my 7 series. From the begining it was an aweosme experience. Guy was on top of everything from g I scheduled an appt. with Guy at McKenna to service my 7 series. From the begining it was an aweosme experience. Guy was on top of everything from getting me the service my vehicle needed to saving me a loaner. Highly recommend this dealership. Guy was very knowledgeble, up front, and accessible. Highly recommend McKenna and Guy Son ! Thank you. More