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McKenna BMW

Norwalk, CA

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632 Reviews

10900 Firestone Blvd

Norwalk, CA

90650

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632 Reviews of McKenna BMW

April 29, 2018

Professional and effective Daniel kept in constant contact and adjusted things in service to ensure my car was ready to go at the end of the day. Even had a nice follow up co More

by JeffG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Saldana
Apr 29, 2018 -

McKenna BMW responded

Hello Jeff, Thanks for sharing your recent 5 star service experience with Daniel here at McKenna BMW! We're pleased to read your review, and we'd like to thank you for choosing us here at McKenna for your BMW service needs. Enjoy the road ahead in your Ultimate Driving Machine!

April 26, 2018

Surprised at this service Arthur Szeto was amazing. Knowledgeable, precise and thorough, he helped me with all my questions with my i3 taken care of. Get this guy a raise ASAP! More

by TT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Apr 26, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your 5 star experience with Arthur here at McKenna BMW! We're thrilled to read about how much you enjoyed your time with Arthur, and we'd like to congratulate you on your new BMW i3. Thanks for choosing us here at McKenna, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

April 25, 2018

Tons Of Inventory ! Daniel Solis helped me out a lot in picking out my new car! It was so hard to choose with so many options in the McKenna inventory. More

by JennyOC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Solis, Enrique Mena
Apr 25, 2018 -

McKenna BMW responded

Hi Jennifer, thanks for sharing your recent 5 star experience with Daniel here at McKenna BMW! Hearing that he was able to assist you in picking out the perfect BMW to fit your needs is very pleasing to hear. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts / accessories, and all things BMW!

April 25, 2018

Incredible Arthur Szeto should go down as one of the nicest and most complimentary genius ever. It's been such a delight to have Arthur as my genius.Thank you to More

by ZedC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Apr 26, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your 5 star experience with Arthur here at McKenna BMW! We're thrilled to read about how much you enjoyed your time with Arthur, and we'd like to congratulate you on your new BMW. Thanks for choosing us here at McKenna, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead in your Ultimate Driving Machine!

April 24, 2018

Consistent excellent service Robert never fails with his great service. Customer since 2006 and his client since I can remember. He knows what he is doing and makes me feel comfor More

by March27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sayasit
Apr 25, 2018 -

McKenna BMW responded

Hello, it seems by reading your review that you had a great time here with Robert at McKenna BMW, but your star rating is 1 out of 5. Do you mind updating the star rating or letting us know if this is truly how you feel about our store? If you want to share more feel free to send us an email! Thanks, customerservice@mckennacars.com

April 23, 2018

Helpful Arthur was Helpful, Patient, Friendly, and Knowledgeable! Stanley made sure he was able to get me the best deal that was within my budget which was ve More

by USC!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Huang, Arthur Szeto
Apr 24, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with both Stanley and Arthur here at McKenna BMW! We're very pleased to read your kind review, and we'd like to congratulate you on your new BMW. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

April 23, 2018

Service was great All good. Arthur Szeto the BMW Genius is extremely helpful and knowledgeable as always. Attentive and courteous. I have recommended McKenna and Art More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto
Apr 24, 2018 -

McKenna BMW responded

Hi Daniel, Thanks for sharing your recent 5 star experience with Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to thank you for being a part of the McKenna Family! Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future for scheduled service, parts / accessories, and all things BMW!

April 22, 2018

Fast and Efficient My purchase of a new BMW took less than one week because the sales rep responded fast and with the information that I requested to do my research and More

by Glow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance person, don't know his name., Arthur Szeto, Byron Jackson
Apr 22, 2018 -

McKenna BMW responded

Hello, and thanks for sharing your recent 5 star experience with both Byron "Action" Jackson, and Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW! Enjoy the road ahead in your Ultimate Driving Machine, and welcome to the McKenna Family!

April 21, 2018

SERVICE WITH A SMILE I've been dealing with McKenna BMW over 25 years and have always received EXCELLENT service. My service advisor, Robert, is very knowledgable, helpfu More

by cje212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Schemerling, Dominic Torres, Robert Sayasit
Apr 22, 2018 -

McKenna BMW responded

Hello, and thanks for sharing this incredibly kind 5 star review here at McKenna BMW with Robert, Noah, Dominic, and the rest of our team! We're beyond thrilled to read about your time with us, and we'd like to sincerely thank you for being a part of the McKenna Family. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

April 19, 2018

Satisfied I had a wonderful experience shopping for my new car at McKenna BMW. I worked with Enrique and Arthur and they were incredibly helpful! They made the More

by JennJenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Szeto, Enrique Mena
Apr 20, 2018 -

McKenna BMW responded

Hi Jenn, Thanks for sharing your recent 5 star experience with both Enrique and Arthur here at McKenna BMW! We're thrilled to read your kind review, and we'd like to congratulate you on your new BMW. Enjoy the road ahead in your Ultimate Driving Machine, and we sincerely look forward to seeing you in our store anytime in the future!

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