McKenna BMW

Questions answered properly Came in for a 3rd time for questions on my 750, I was helped right away by Daniel. He answered my questions and I was in and out in 20 mins! I’m glad Came in for a 3rd time for questions on my 750, I was helped right away by Daniel. He answered my questions and I was in and out in 20 mins! I’m glad I didn’t have to wait 1 hour to be helped for 2 questions. More

Super helpful and speaks Cantonese! James Guan and Arthur Szeto were great! I was very happy that they both speaks Cantonese and were able to help me the whole way with my brand new 330 James Guan and Arthur Szeto were great! I was very happy that they both speaks Cantonese and were able to help me the whole way with my brand new 330e. Arthur explained everything in cantonese for me and my dad. It was a good experience. More

Service drop off My vehicle was leaking oil and it is still under warranty. Not only the vehicle was fix at no cost, but it was washed too. Not to mention how good Lin My vehicle was leaking oil and it is still under warranty. Not only the vehicle was fix at no cost, but it was washed too. Not to mention how good Lina was checking in my vehicle and keeping me inform throughout the process while they kept my car. It was also fixed on a speedy manner which I was not expecting. Thank you McKenna for excedeeding any of my expectations. More

No Pressure Purchase Everyone was very polite and helpful. Farley Granger made us a good deal. Arthur Szeto was pleasant. I would recommend to friends & go back to this Everyone was very polite and helpful. Farley Granger made us a good deal. Arthur Szeto was pleasant. I would recommend to friends & go back to this dealer again. More

Good service experience Once again very good experience as always with the friendly and helpful service reps and mechanics.at McKenna. Mmy next vehical will be a McKenna b Once again very good experience as always with the friendly and helpful service reps and mechanics.at McKenna. Mmy next vehical will be a McKenna bmw. More

2018 X5 This is my second BMW purchase but first at McKenna. I give James Guan and Arthur Szeto an A+ on service and accommodation. From the beginning and t This is my second BMW purchase but first at McKenna. I give James Guan and Arthur Szeto an A+ on service and accommodation. From the beginning and throughout our timely process, James and Arthur were nothing short of professional. It is how I like my car transactions to be and I will not hesitate considering being a repeat customer. Thank you for your great communication and making car buying easy. Nice work McKenna BMW. More

Professional and patient We were very fortunate to have spent a considerable amount of time with Arthur. He was very patient with us because we are not very tech savvy. This w We were very fortunate to have spent a considerable amount of time with Arthur. He was very patient with us because we are not very tech savvy. This was an experience that put this car buying experience over the top. Thank you! More

I am impressed. My husband and I are extremely impressed with the customer service and the knowledge on Arthur. He truly lives up to this BMW Genius role. My husband and I are extremely impressed with the customer service and the knowledge on Arthur. He truly lives up to this BMW Genius role. More

Excellent Byron was great salesperson, Lawerence in finance was quick and not pushy but gave options for additional warranties, Arthur went over my car with me. Byron was great salesperson, Lawerence in finance was quick and not pushy but gave options for additional warranties, Arthur went over my car with me. Thank you for a great experience, this is how "Car Buying Should Be" ! More

Lovely experience My appt. was at 7:30 am. I was taken care of immediately and waited in the lounge until my car was serviced and I was out the door at 8:45 am...as pro My appt. was at 7:30 am. I was taken care of immediately and waited in the lounge until my car was serviced and I was out the door at 8:45 am...as promised. Car was washed and I was treated very nicely. More