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McGrath Kia
Hiawatha, IA
97 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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97 Reviews of McGrath Kia
January 23, 2022
UPDATED REVIEW!!! AWFUL DEALERSHIP. WILL SELL YOU CERTIFIED USED CAR ONLY TO NOT HONOR THE WARRANTY OR PRE-PAID SERVICE PLANS. HAVE BEEN TAKING MY CAR ELSEWHERE FOR MONTHS BECAUSE EVERY TIME I TRY TO CERTIFIED USED CAR ONLY TO NOT HONOR THE WARRANTY OR PRE-PAID SERVICE PLANS. HAVE BEEN TAKING MY CAR ELSEWHERE FOR MONTHS BECAUSE EVERY TIME I TRY TO CALL NO ONE GETS BACK TO ME. I AM AUTISTIC AND DISABLED AND THEY TOOK ADVANTAGE OF THAT AND A VERY DESPERATE SITUATION I WAS IN AND HAD I UNDERSTOOD ALL THE RED FLAGS I'D HAVE WALKED OUT. HAD I KNOWN AT 8 MONTHS INTO BUYING THIS CERTIFIED USED CAR I'D HAVE ALL THESE PROBLEMS AND WASTE OF MONEY PLUS THEY SOLD IT TO ME FAR OVER MSRP AND KEPT SAYING "THIS REALLY IS THE LOWEST WE CAN GO" TO US OVER AND OVER AS WELL AS TRYING TO GET US TO PUT 48% DOWN, WHICH I DIDN'T KNOW THE NUMBERS UNTIL MY THERAPIST AND LEGAL AID WORKER EXPLAINED IT TO ME. TOTAL RIP OFF AND WILL SMILE IN YOUR FACE AND LIE LIE LIE TO YOU THE WHOLE TIME, ONLY FOR YOU TO FIND OUT A LOT LATER! IF YOU ARE DISABLED OR ABSOLUTELY NEED A CAR, NOT JUST WANT ONE, GO SOMEWHERE ELSE. THIS PLACE IS AWFUL AND I AM NOT THE ONLY ONE I'VE TALKED TO WHOM HAS HAD THE SAME ISSUES WITH THEM. I AM GLAD IM FINDING MORE PEOPLE HAVING THE SAME ISSUES BECAUSE IT JUST BUILDS FOR A WONDERFUL LEGAL CASE AGAINST THEM. DO NOT BUY HERE!!!!!! THEY WILL SCREW YOU OVER AND LITERALLY LIE TO YOU ON PAPER ABOUT THE LENGTH OF YOUR LOAN!!!!!! More
by benchap993
Employees Worked With
Ryan
December 12, 2021
Spent 90 minutes basically twiddling my thumbs as salesman and manager tried to find me a car (I specifically said SUV) to fit my budget. They found 1- only 1. . . What?!? I had a trade in with $10,0 salesman and manager tried to find me a car (I specifically said SUV) to fit my budget. They found 1- only 1. . . What?!? I had a trade in with $10,000 equity but was told that only thing I could possibly get was this 1 car I didn’t want. They could not (or would not) tell me trade value of my car and both appeared annoyed when I asked for this. Repeatedly. Went elsewhere and within 20 minutes had driven exact SUV I wanted- was given great buy out for trade and leased brand new with significantly lower payment. DO BETTER MCGRATH- you seem like crooks! More
by SMM1978
Employees Worked With
Ryan, Tanner?
October 11, 2021
I worked with Jason Murley when I wanted to upgrade to a I worked with Jason Murley when I wanted to upgrade to a new KIA Sportage. I told Jason exactly what I wanted and he worked hard to find me the perf I worked with Jason Murley when I wanted to upgrade to a new KIA Sportage. I told Jason exactly what I wanted and he worked hard to find me the perfect Sportage for me. Jason respected me and did not try to get me to purchase the red Sportage that was in their car lot. He knew what I wanted and found me my dream Sportage in Milwaukee. I have recommended Jason to my friends. He is awesome to work with and I appreciated his help in training me on all this Sportage has to offer. Jason deserves a fire-star rating! Thanks, Jason! More
by Lois
Employees Worked With
Jason Murley
August 27, 2021
roger and jason were wonderful to work with. very knowledgeable. very helpful and kind. answered alot of our questions. glad we had them to help us knowledgeable. very helpful and kind. answered alot of our questions. glad we had them to help us More
by dmbluecar
Employees Worked With
janson and roger
July 22, 2021
My daughter went in for an oil change and to have her passenger window switch looked at. Told the service advisor it would roll down but was intermittently roll up, After explaining the issue. she receiv passenger window switch looked at. Told the service advisor it would roll down but was intermittently roll up, After explaining the issue. she received her vehicle back telling her it needed a new window motor and regulator. Also the window is now stuck in the down position and they don't have time to do anything about it. She now gets to drive around with her window fully open and unable to secure her vehicle and open to the elements. Really are you kidding me. You left my daughter's vehicle in this condition. What wasn't an urgent repair you have now made it an immediate issue for her. More
by jeff4001
Employees Worked With
Service
May 03, 2021
Don't listen to the negative! Ryan and the financing department are great! Very honest and care about customers for sure!!! Thank you Ryan Gillam!! department are great! Very honest and care about customers for sure!!! Thank you Ryan Gillam!! More
by Rbeccacha993
Employees Worked With
Ryan Gillam
