McGrath Honda of Elgin - Service Center

oil change I have always received excellent service from McGrath in Elgin. Brian Couture always get me in withing 24 hours. If the wait is longer than an hour, I have always received excellent service from McGrath in Elgin. Brian Couture always get me in withing 24 hours. If the wait is longer than an hour, I am offered a courtesy care for the duration. More

Service Department was excellent From scheduling to return of my vehicle, the experience was very professional. The service was timely. While I waited, since there was a recall to be From scheduling to return of my vehicle, the experience was very professional. The service was timely. While I waited, since there was a recall to be repaired, I was provided with a ride to and from a local business where I got a bite to eat. I dealt with Service Department rep, courtesy vehicle driver, and cashier. Every one of them were personable, appreciative of my business. Thanks for a good experience! More

15,000 Mile Inspection The advisor who assisted me in my check up was very sweet and helpful! I was able to drop my car off and leave until it was ready for pickup! When I r The advisor who assisted me in my check up was very sweet and helpful! I was able to drop my car off and leave until it was ready for pickup! When I returned I didn't feel like they tried to up-sell me on anything or imply that anything additionally needed to be serviced on my vehicle. The waiting space was clean and had coffee, water and cookies, and plenty of space to sit. More

Flat tire I brought in my car with a flat tire and I was greeted by Mike. I was able to get a free tire on them because they said it was covered. They didn’t I brought in my car with a flat tire and I was greeted by Mike. I was able to get a free tire on them because they said it was covered. They didn’t have the tire in stock so they gave me a loaner car for the night. I ended up getting an oil change as well. Love this place. Walked away not paying a dollar and had free cookies and coffee. Lol. Thanks Mike! More

Very profesional and courteous Jeff assisted me with my appointment and he was very nice! He even opened the car door for me for the shuttle! Had a great experience! Jeff assisted me with my appointment and he was very nice! He even opened the car door for me for the shuttle! Had a great experience! More

Great service Oil change was quick. Service was friendly. Comfortable waiting area was good. Was busy day, but I was in and out within an hour. Courteous employees Oil change was quick. Service was friendly. Comfortable waiting area was good. Was busy day, but I was in and out within an hour. Courteous employees More

Excellent service Jerry is helpful about providing advice regarding the maintenance of my car He provided information to assist me in making a good decision about my c Jerry is helpful about providing advice regarding the maintenance of my car He provided information to assist me in making a good decision about my car maintenance More

Excellent service My wife and I were very pleased with service. The person who helped us was Michael. His people skills were excellent. We were treated with respect. He My wife and I were very pleased with service. The person who helped us was Michael. His people skills were excellent. We were treated with respect. He helped us to understand the summary report following our service visit. More

Great Customer Service McGrath Honda of Elgin provides excellent customer service. Everyone is friendly and professional. McGrath stands by their word and takes care of cu McGrath Honda of Elgin provides excellent customer service. Everyone is friendly and professional. McGrath stands by their word and takes care of customers during and after the purchase of their vehicle. I love the free oil change, tire rotation. Waiting area is comfy and nice, offering cookies, water, coffee and tea to customers while they wait for car to be serviced. More

PAINLESS and PROFESSIONAL The staff here is EXCELLENT and very friendly. I was greeted immediately and everyone seemed to ask me if I was being helped. My first visit to the The staff here is EXCELLENT and very friendly. I was greeted immediately and everyone seemed to ask me if I was being helped. My first visit to the Service Department and I can see why other reviews are positive. As a woman, I never felt like they were pushy or talked down to me. LOVE those cookies! This is not your typical dealership, so glad I bought my car here. I will definitely be back! More