721 Reviews of McGrath Honda of Elgin - Service Center
Oil change Rich was very friendly and courteous and very thorough and made my experience a good one. Even the cashier was friendly.I also enjoyed the cookies an Rich was very friendly and courteous and very thorough and made my experience a good one. Even the cashier was friendly.I also enjoyed the cookies and coffee. More
easy appointment, work completed, good service rep - Jerry N My first Honda was purchased from another location in 1979. Had some mechanical trouble with it, and McGrath was able to diagnose the issue. Bought My first Honda was purchased from another location in 1979. Had some mechanical trouble with it, and McGrath was able to diagnose the issue. Bought all my Hondas there since. Appointment time is reasonable, the length to complete work is fine, and the mechanics are always able to do the work to my satisfaction. Service reps are excellent especially Jerry N. He really knows the product. Waiting area is very hospital with coffee, water, and now cookies. Comfortable chairs and t-v. More
Very friendly and quick I happened to be by the dealership and realized that I needed to get an oil change. I stopped by without an appointment hoping that I could get that I happened to be by the dealership and realized that I needed to get an oil change. I stopped by without an appointment hoping that I could get that taken care of. They not only took care of very quickly, but they were friendly. More
Service experience The service department at McGrath Honda is by far the best I have ever visited. The service advisor Don Evenson was polite and knowledgeable. He liste The service department at McGrath Honda is by far the best I have ever visited. The service advisor Don Evenson was polite and knowledgeable. He listened to all my concerns and was able to repair my vehicle all in one day. The waiting area and fresh baked cookies were excellent. I definitely will be returning in the future for more work and telling everyone I know about that dealership. More
Service experience was excellent We took our van in for a new battery. The service writer was very helpful when other work needed to be done. He gave us our options and explained what We took our van in for a new battery. The service writer was very helpful when other work needed to be done. He gave us our options and explained what all needed to be done when. He gave us a loaner car so that the van could be there over night waiting for a part. We were very happy with our overall experience this time. I also spoke with a salesman about possibly options for trade in if we decided to do that. He was very helpful as well. We live much closer to the crystal lake Honda, but much prefer coming to this dealership because of the excellent customer service. More
Don in service was excellent and outstanding dealership Mcgrath honda in elgin is excellent and their service is excellent. Don in service is attentive and provides great service. I would recommend this dea Mcgrath honda in elgin is excellent and their service is excellent. Don in service is attentive and provides great service. I would recommend this dealership to all my friends. More
Service visit McGrath Honda in Elgin is by far the best dealership I have ever been to. Service department is excellent. Don in service is very attentive and very h McGrath Honda in Elgin is by far the best dealership I have ever been to. Service department is excellent. Don in service is very attentive and very helpful. I would recommend him to any of my friends or family. Definitely would be coming back. More
EXCELLENT SERVICE! I always leave satisfied after my car is serviced with Scott! Hes super friendly and helped me get a nice set of tires on my insight at a fair price I always leave satisfied after my car is serviced with Scott! Hes super friendly and helped me get a nice set of tires on my insight at a fair price More
" Perfect service" I brought my 2014 honda accord in for a recall and i dropped my car off for the day. my service adviser Joseph wrote my number and email down to ensur I brought my 2014 honda accord in for a recall and i dropped my car off for the day. my service adviser Joseph wrote my number and email down to ensure he had the correct information and gave me an estimated time when it will be completed and gave me phone call with a completion before his estimated time. very happy and very impressed with the service that Joseph r gave me will return to work with Joseph again. More
McGrath Honda is my dealer of choice! Everyone in service was super helpful, especially Scott! I was able to get in and out in a reasonable amount of time, and found out I needed several f Everyone in service was super helpful, especially Scott! I was able to get in and out in a reasonable amount of time, and found out I needed several fluids exchanged which my previous dealer had never mentioned to me! 10/10 More