McGrath Honda of Elgin - Service Center

Routine maintenance Martin was amazing and kept me informed on everything needed for my CR-V! Very personable and friendly through the whole process of my service!! Martin was amazing and kept me informed on everything needed for my CR-V! Very personable and friendly through the whole process of my service!! More

Fast Service I went in for my 2019 Honda Civic's first oil change and tire rotation. They had me in and out of the Service Dept in just over an hour and that inclu I went in for my 2019 Honda Civic's first oil change and tire rotation. They had me in and out of the Service Dept in just over an hour and that included a car wash too. More

Courteous I was provided step by step instructions on what would take place to fix my tire. The rep was beyond patient and answered all of my questions with an I was provided step by step instructions on what would take place to fix my tire. The rep was beyond patient and answered all of my questions with an upbeat personality and made me feel so comfortable with the process. More

Clean Dept, friendly staff Came in for oil change, Service guy was friendly! Had an appointment and everything was fast, and waiting area was very clean. Thanks for the great se Came in for oil change, Service guy was friendly! Had an appointment and everything was fast, and waiting area was very clean. Thanks for the great service! More

Oil Change and Maintenance Guillermo did a fantastic job in advising exactly what we needed based on orevious service records and mileage. He didnt try and 'sell' me on anythi Guillermo did a fantastic job in advising exactly what we needed based on orevious service records and mileage. He didnt try and 'sell' me on anything I didnt need and gave me a timeline for future service needs. GREAT JOB! i will be back and will refer friends and family as well More

Excellence in service provided Being received into a warm environment is the first thing that make me feel good. Always providing an excellent service in any matter related with my Being received into a warm environment is the first thing that make me feel good. Always providing an excellent service in any matter related with my car. Promptly, and professional service! Thank you! More

Oil Change on a Saturday I made an appointment for an oil change 30 mins prior to my arrival. Once I arrived I was taken care of right away. The service writer Guillermo was p I made an appointment for an oil change 30 mins prior to my arrival. Once I arrived I was taken care of right away. The service writer Guillermo was professional and explained the service visit. My car was done within the hour and I was advised of potential issues that needed to be addressed. I was not pressured into doing anything. I recently purchased my vehicle back in March and this was my first visit for service, so we are off to a good start. Joe More

Super attentive & nice! From the moment I pulled in I was impressed with how courteous and attentive the gentleman was. Even though it ended up taking quite long because I ha From the moment I pulled in I was impressed with how courteous and attentive the gentleman was. Even though it ended up taking quite long because I had a recall too they checked on me and even offered a loaner car or to take me somewhere. I was ok waiting because I had warm cookies and coffee :). Only complaint is no one turned the volume on the tv even though they said they would twice. More

Great Service McGrath Honda is great!! The advisors are very friendly and helpful. No pressure! Jerry took his time to recommend what my car needs. Even gave me a McGrath Honda is great!! The advisors are very friendly and helpful. No pressure! Jerry took his time to recommend what my car needs. Even gave me a loaner car so I wouldn’t be without a car. Called me to let me know what was going on and finished it in record time. AND... the bill was actually less then the cracker box fast finish place I went first. Sold on this place. More

Oil Change and Tire Rotation Dropped my car off in the morning for an oil change and tire rotation. It was a pleasure dealing with Jerry Nepermann who had me on my way to work in Dropped my car off in the morning for an oil change and tire rotation. It was a pleasure dealing with Jerry Nepermann who had me on my way to work in about 15 min. using their shuttle service. Overall great experience! More