McGrath Honda of Elgin - Service Center

Excellent dealership McGrath Honda has been an excellent dealership to work with. Derek Smorz is an excellent salesperson and service is always a good experience. Highly McGrath Honda has been an excellent dealership to work with. Derek Smorz is an excellent salesperson and service is always a good experience. Highly recommended. More

Attentive and Friendly I brought in my Accord for its first service. Since I purchased the car at McGrath it was all free, which is happiness :-) I did have a small issu I brought in my Accord for its first service. Since I purchased the car at McGrath it was all free, which is happiness :-) I did have a small issue (tire pressure alert) that returned after the visit, but Bryan helped me again and got it all set. More

ALWAYS GET MY PROBLEM TAKEN CARE OF THIS IS THE SECOND CAR I HAVE BOUGHT FROM THIS DEALERSHIP AND HAVE ALWAYS BEEN TREATED WELL AND HAVE BEEN SATISFIED WITH THE SERVICE I GOT THIS IS THE SECOND CAR I HAVE BOUGHT FROM THIS DEALERSHIP AND HAVE ALWAYS BEEN TREATED WELL AND HAVE BEEN SATISFIED WITH THE SERVICE I GOT More

Service of Oil Change, Tire rotation & rear differential Quality services and friendliness, even though busy on a Saturday. Took the time to explain what would be completed, how long it should take, and fol Quality services and friendliness, even though busy on a Saturday. Took the time to explain what would be completed, how long it should take, and follow up once finished. More

oil change Bought the car there and have Mc Grath advantage. So it makes it worth while to drive from Rockford. I averaged 30.7 miles to the gallon on the dri Bought the car there and have Mc Grath advantage. So it makes it worth while to drive from Rockford. I averaged 30.7 miles to the gallon on the drive there and back. More

Always great Service I leased by Honda HRV from McGrath because they not only offer good deals on their vehicles but always give outstanding service and they go over every I leased by Honda HRV from McGrath because they not only offer good deals on their vehicles but always give outstanding service and they go over everything with you. More

Worst customer service of my life I bought my accord touring there. I've had nothing but problems and the car has been in for service every couple months for 2 years. Most recently bc I bought my accord touring there. I've had nothing but problems and the car has been in for service every couple months for 2 years. Most recently bc I hit a pot hole, totally my fault, which really screwed things up. They tried to fix it and missed several issues. They even put a brand new tire on a broken rim and gave it back to me like that. After getting horrible service from them for so long, I took it to a different dealership that fixed it for a small fraction of what McGrath wanted to charge me, and that includes their "friends and family" discount for screwing it up the first time. I am upset enough with them that I'm leaving reviews as a cautionary tale, but I'm tired of trying to explain just how much they've screwed me. I even talked to the manager of the dealership, a fabulously condescending southern gent who told me he could have helped me if I'd have called before I wrote my Google review. He sarcastically apologized and was a royal @$$! When I took my car from them the last time to get it fixed by the other place, they gave me my car back w someone's burger king drink cup that had been left in my console. I even took a picture as u could still see the sweat on the cup from the ice that was in it that day. Pic attached w every review where that is an option. What a horrible way to treat people! More

Pro-active, Quick and efficient . Received a call that my free oil change was soon to expire. Was able to quickly set appt. and service was completed within an hour. . Received a call that my free oil change was soon to expire. Was able to quickly set appt. and service was completed within an hour. More

Efficiency and customer service Greate customer service, great facility, bilingual speakers, probably need more efficiently on the car wash service, and probably most important thin Greate customer service, great facility, bilingual speakers, probably need more efficiently on the car wash service, and probably most important thing we didn't have to wait too much for car service More

Friendly professional Service at arivial and departure I noticed that your service personal was much more friendly fast and efficient than on my visits before. Keep up the good service. Gesine Schuetz I noticed that your service personal was much more friendly fast and efficient than on my visits before. Keep up the good service. Gesine Schuetz More