McGrath Honda of Elgin - Service Center

Prompt Service Service staff give accurate service times; my services have always been completed at the time promised or sooner. Service staff are always profession Service staff give accurate service times; my services have always been completed at the time promised or sooner. Service staff are always professional and courteous. More

Excellent Service with A Smile Ray met me the moment I drove in and took excellent care of me. It turns out that My service update would take longer than I had planned on, and he ar Ray met me the moment I drove in and took excellent care of me. It turns out that My service update would take longer than I had planned on, and he arranged for Steve to give me a ride home. Steve was awesome, friendly and outgoing. These two made for a very enjoyable experience, that will keep me coming back! More

Excellent Service as Usual! It is always a pleasure to have my automobile serviced at McGrath Honda because everyone I encounter is pleasant, friendly and completely professiona It is always a pleasure to have my automobile serviced at McGrath Honda because everyone I encounter is pleasant, friendly and completely professional in what they do. I have been coming to McGrath Honda since 2009 for service and they have gone above and beyond each time. Since my Acura is leased through McGrath Acura in Morton Grove, being able to service it in Elgin (where I live) is a huge plus as well! More

Friendly service, always! Every person I've had dealings with at McGrath Honda/Elgin has been freindly and very professional in every way. The service manager always greats me Every person I've had dealings with at McGrath Honda/Elgin has been freindly and very professional in every way. The service manager always greats me with a friendly hello and smile and asks if I have been updated on the status of my service. Jerry N. in the service department always takes time to discuss the concerns I might have and goes out of his way to make me feel special. I like it when people treat me well and take the time to be sure all my concerns are addressed. My wife, Joanne, and I are always going to purchase and new cars from Darek and we will always seek the advice for our service needs from Jerry. More

Excellent service from McGrath Honda I went to have the air bag recall repaired and they were very prompt, efficient and very professional. They checked the vehicle and found that some su I went to have the air bag recall repaired and they were very prompt, efficient and very professional. They checked the vehicle and found that some suspension bushings that were leaking. Bryan explained that Honda had extended that part warrantee for another weeks and that they could replace the parts for no charge. Thanks to the maintenance crew, my 2012 Pilot is just like new. Thanks guys, good job !! More

Tire service Excellent repair by Braden. Diagnosed and repaired quickly and correctly while I enjoyed a cookie and coffee. Jerry was also polite and helpful. Thank Excellent repair by Braden. Diagnosed and repaired quickly and correctly while I enjoyed a cookie and coffee. Jerry was also polite and helpful. Thanks McGrath Elgin! More

A Better Experience First time I had my car serviced at Mcgrath Honda, I was not very happy with the customer service. After I talked to Ron the service manager about the First time I had my car serviced at Mcgrath Honda, I was not very happy with the customer service. After I talked to Ron the service manager about the ordeal, I have noticed changes the past few times I have come back. Employees have made eye contact and offering great customer service when you first pull your car in for service. I'm very happy that Ron listened to customers comments like mine and for that Mcgrath Honda has won my service.... More

Somenone smoked in my wife's car during a brakes test Called the service manager (Scott?) twice who never returned the calls. In as much as the service has always been excellent, this total lack of concer Called the service manager (Scott?) twice who never returned the calls. In as much as the service has always been excellent, this total lack of concern by the service manager forces me to give them one star and obviously will chose another dealership from now on. More

Went in for my complimentary oil change. From start to finish, I was treated respectfully, kindly, and appreciatively. I was extremely impressed with my very professional experience at From start to finish, I was treated respectfully, kindly, and appreciatively. I was extremely impressed with my very professional experience at McGrath Honda, in Elgin. . More

Oil Change for CPO Civic I took my daughter's Civic in for an oil change for no charge. McGrath's CPO cars come with a long list of additional free services for the first yea I took my daughter's Civic in for an oil change for no charge. McGrath's CPO cars come with a long list of additional free services for the first year including oil changes, tire repair/replacement and dent removal just to name a few. The customer service at McGrath Honda is excellent bar none. Everyone is friendly and helpful at every level of interaction. They are organized and efficient as well. McGrath's level of customer service should be the standard other dealerships aspire. Of all the dealerships I've ever dealt with, McGrath is by far superior. They do more than just sell and service cars, they build relationships for life. More