McGrath Honda of Elgin - Service Center

Clean Dept, friendly staff Came in for oil change, Service guy was friendly! Had an appointment and everything was fast, and waiting area was very clean. Thanks for the great se Came in for oil change, Service guy was friendly! Had an appointment and everything was fast, and waiting area was very clean. Thanks for the great service! More

Oil Change and Maintenance Guillermo did a fantastic job in advising exactly what we needed based on orevious service records and mileage. He didnt try and 'sell' me on anythi Guillermo did a fantastic job in advising exactly what we needed based on orevious service records and mileage. He didnt try and 'sell' me on anything I didnt need and gave me a timeline for future service needs. GREAT JOB! i will be back and will refer friends and family as well More

Excellence in service provided Being received into a warm environment is the first thing that make me feel good. Always providing an excellent service in any matter related with my Being received into a warm environment is the first thing that make me feel good. Always providing an excellent service in any matter related with my car. Promptly, and professional service! Thank you! More

Oil Change on a Saturday I made an appointment for an oil change 30 mins prior to my arrival. Once I arrived I was taken care of right away. The service writer Guillermo was p I made an appointment for an oil change 30 mins prior to my arrival. Once I arrived I was taken care of right away. The service writer Guillermo was professional and explained the service visit. My car was done within the hour and I was advised of potential issues that needed to be addressed. I was not pressured into doing anything. I recently purchased my vehicle back in March and this was my first visit for service, so we are off to a good start. Joe More

Super attentive & nice! From the moment I pulled in I was impressed with how courteous and attentive the gentleman was. Even though it ended up taking quite long because I ha From the moment I pulled in I was impressed with how courteous and attentive the gentleman was. Even though it ended up taking quite long because I had a recall too they checked on me and even offered a loaner car or to take me somewhere. I was ok waiting because I had warm cookies and coffee :). Only complaint is no one turned the volume on the tv even though they said they would twice. More

Great Service McGrath Honda is great!! The advisors are very friendly and helpful. No pressure! Jerry took his time to recommend what my car needs. Even gave me a McGrath Honda is great!! The advisors are very friendly and helpful. No pressure! Jerry took his time to recommend what my car needs. Even gave me a loaner car so I wouldn’t be without a car. Called me to let me know what was going on and finished it in record time. AND... the bill was actually less then the cracker box fast finish place I went first. Sold on this place. More

Oil Change and Tire Rotation Dropped my car off in the morning for an oil change and tire rotation. It was a pleasure dealing with Jerry Nepermann who had me on my way to work in Dropped my car off in the morning for an oil change and tire rotation. It was a pleasure dealing with Jerry Nepermann who had me on my way to work in about 15 min. using their shuttle service. Overall great experience! More

oil change Service advisor took time to explain the report to me after the car was serviced and he confirmed everything prior to commencing work on my car. Service advisor took time to explain the report to me after the car was serviced and he confirmed everything prior to commencing work on my car. More

Great service visit Brought our Civic in for its first oil change and maintenance check. Everyone was very nice. You need more magazines in your waiting room for you Brought our Civic in for its first oil change and maintenance check. Everyone was very nice. You need more magazines in your waiting room for you lady customers though. More

Good job Martin Nunez, the gentleman that helped me was personable, helpful and very efficient. I also appreciated the two young men that drove me to and from Martin Nunez, the gentleman that helped me was personable, helpful and very efficient. I also appreciated the two young men that drove me to and from Burnt Toast. They were very kind. One complaint though, this is Patricia, Martin Benigni's better half. I'm the one that brought the car in. 😊 More