McGrath Honda of Elgin - Service Center

It was rather busy this time. I have prepaid for oil Employee was good and confident. He brought to the notice about need to replace air filters for engine and cabin. Highlighted about wheel alignment. Employee was good and confident. He brought to the notice about need to replace air filters for engine and cabin. Highlighted about wheel alignment. Kept me informed about the work status and finally when the car was ready after the service. More

I would not go anywhere else to get serviced anymore. Prices are More reasonable than other dealerships I’ve been to. Staff is nice and waiting area is comfortable. Service is quick and If it won’t be t Prices are More reasonable than other dealerships I’ve been to. Staff is nice and waiting area is comfortable. Service is quick and If it won’t be they let you know Accurately how long you will wait, or even offer to let you borrow a car which is cool. I’m always coming here from now on More

The service at this visit was very good. The service representative was courteous and friendly and actually listened to what I was saying. This service was relatively quick compared to some of my other representative was courteous and friendly and actually listened to what I was saying. This service was relatively quick compared to some of my other visits. More

I'm a 3x repeat customer. I keep returning because of their customer service and workmanship. Another dealership is closer, but my experience with that one led me to shop around for a better experience. their customer service and workmanship. Another dealership is closer, but my experience with that one led me to shop around for a better experience. I found it. Great service. Matched competitor pricing + offered additional discounts on top of a customer appreciation gift certificate! More

Everything is nice and professional, however it took 2 hours for a oil change and tire rotation, I don’t have that kind of time . Once again everyone nice , facilities great, but two hours is a bit muc hours for a oil change and tire rotation, I don’t have that kind of time . Once again everyone nice , facilities great, but two hours is a bit much for a small job More

Always a smile every time I leave the dealership service. They always put their customer first, know how to listen, leaving me all decisions. They do not pressure me on additional service yet they recommend They always put their customer first, know how to listen, leaving me all decisions. They do not pressure me on additional service yet they recommend instead. They take care of my car like I do. They work so professional which is the opposite of the other dealership (VW) across the street. Thousand thanks! More

Was welcomed in an unpleasant manner. Employee didn't converse much and seemed annoyed. When service was done he improved his attitude but it was sort of late by then. Already created a negative vibe for converse much and seemed annoyed. When service was done he improved his attitude but it was sort of late by then. Already created a negative vibe for me. More

Clean and prompt service. The service agents know me by name and welcome me back each time. There are times when I come in just for an oil change and more work needs to be completed and I didn’t plan for name and welcome me back each time. There are times when I come in just for an oil change and more work needs to be completed and I didn’t plan for the expense the service agents helps me to divide up the work between a few appointments spread order time. Thanks for all the help! More

Among the best. Very large, clean customer waiting area and the techs are friendly and knowledgeable. A+ all around. Honestly, it is a destination dealership. and the techs are friendly and knowledgeable. A+ all around. Honestly, it is a destination dealership. More

Great service Went in for oil change and tire rotation. Also was told the car needed a rear end alignment. Everything went well. Always have great service. Went in for oil change and tire rotation. Also was told the car needed a rear end alignment. Everything went well. Always have great service. More