McGrath Honda of Elgin - Service Center

Nice job ! Excellent service department ! Bruce, Nice job ! Excellent service department ! Bruce, Chris,and Kelly all very nice customer service, Will always bring my Honda back to McGrath for ser Nice job ! Excellent service department ! Bruce, Chris,and Kelly all very nice customer service, Will always bring my Honda back to McGrath for service. Thank you More

Freindly and Reliable The staff is always friendly no matter who I'm dealing with and the work is always thorough. They are honest about what needs to be fixed or replaced The staff is always friendly no matter who I'm dealing with and the work is always thorough. They are honest about what needs to be fixed or replaced and what doesn't. I always have piece of mind when leaving after a service appointment. More

First time customer. I wasn’t sure where to go or what to do but the overhead door opened and I drove in. I wish they had a sign “please check in here” or park here. Anyway, once I was greeted, everything we do but the overhead door opened and I drove in. I wish they had a sign “please check in here” or park here. Anyway, once I was greeted, everything went smoothly. The service department is a friendly group and I was in and out of there in no time. Maintenance for fluid changes. The waiting area was nice and roomy. Social distancing was not an issue. I’ll be back for service again! More

Is a really bad time in there because they broken my car and no body responds for that and also I have to pay more money For fix this in another place, I don’t recommend this place to nobody! and no body responds for that and also I have to pay more money For fix this in another place, I don’t recommend this place to nobody! More

Excellent Service Took my Honda Civic in for an oil change and several things to check. I was told it would take about 90 minutes so I chose to wait. They had my car do Took my Honda Civic in for an oil change and several things to check. I was told it would take about 90 minutes so I chose to wait. They had my car done and washed in 90 minutes. Even with the threat of Covid 19 hanging over all of us, everyone was friendly and polite. Keep up the excellent service! More

Great visit. Really appreciated my service advisor, Jason. He was wonderful!! He was helpful, explained everything, thorough, very kind & respectful. Followed up with me in the waiting room a few time Jason. He was wonderful!! He was helpful, explained everything, thorough, very kind & respectful. Followed up with me in the waiting room a few times to update me. Sabrina at check out is the best!!! Such a kind lady and so very helpful. Those two made me feel welcome. I appreciate that. More

Jason was professional and helpful. He answered my questions and took the time to explain what needed to be done with my vehicle. Service was done in a timely matter. questions and took the time to explain what needed to be done with my vehicle. Service was done in a timely matter. More

Service I always ask for Jerry Neperman as I fully trust his advice and have done so for many years. He has been very patient in helping getting the right ser I always ask for Jerry Neperman as I fully trust his advice and have done so for many years. He has been very patient in helping getting the right service as I am not a knowledgeable car individual and have difficulty relating the car problem. He is great! More

The adviser is very knowledgeable and courteous.. Evening appointment is available. Wait time is reasonable. Waiting room is super clean and comfortable. Good experience for oil change. appointment is available. Wait time is reasonable. Waiting room is super clean and comfortable. Good experience for oil change. More

Jerry is Great Jerry has been very helpful and accommodating regarding my vehicle service needs. As always, I appreciate the level of professionalism and follow up Jerry has been very helpful and accommodating regarding my vehicle service needs. As always, I appreciate the level of professionalism and follow up provided during my visits. More