783 Reviews of McGrath Honda of Elgin - Service Center
Fast, courteous Had immediate schedule for service appointment. Serviced my car in less time than originally stated. Called to let me know that the car was ready to Had immediate schedule for service appointment. Serviced my car in less time than originally stated. Called to let me know that the car was ready to be picked up. More
Oil Change and tire rotation I was in and out in 45 mins and that was with the additional conversation Jerry and I had about a previous conversation about getting back to a normal I was in and out in 45 mins and that was with the additional conversation Jerry and I had about a previous conversation about getting back to a normal lifestyle. More
Always courteous and helpful.Clean waiting area. Car is Always courteous and helpful. Clean waiting area. Car is washed and sanitized Always courteous and helpful even the cashier Would return for al Always courteous and helpful. Clean waiting area. Car is washed and sanitized Always courteous and helpful even the cashier Would return for all out service needs And to purchase again More
Attentive customer service I have been very happy so far with the sales team and service team for my Honda Pilot. The service department did my oil change in a professional mann I have been very happy so far with the sales team and service team for my Honda Pilot. The service department did my oil change in a professional manner. More
Nice job ! Excellent service department ! Bruce, Nice job ! Excellent service department ! Bruce, Chris,and Kelly all very nice customer service, Will always bring my Honda back to McGrath for ser Nice job ! Excellent service department ! Bruce, Chris,and Kelly all very nice customer service, Will always bring my Honda back to McGrath for service. Thank you More
Freindly and Reliable The staff is always friendly no matter who I'm dealing with and the work is always thorough. They are honest about what needs to be fixed or replaced The staff is always friendly no matter who I'm dealing with and the work is always thorough. They are honest about what needs to be fixed or replaced and what doesn't. I always have piece of mind when leaving after a service appointment. More
First time customer. I wasn’t sure where to go or what to do but the overhead door opened and I drove in. I wish they had a sign “please check in here” or park here. Anyway, once I was greeted, everything we do but the overhead door opened and I drove in. I wish they had a sign “please check in here” or park here. Anyway, once I was greeted, everything went smoothly. The service department is a friendly group and I was in and out of there in no time. Maintenance for fluid changes. The waiting area was nice and roomy. Social distancing was not an issue. I’ll be back for service again! More
Is a really bad time in there because they broken my car and no body responds for that and also I have to pay more money For fix this in another place, I don’t recommend this place to nobody! and no body responds for that and also I have to pay more money For fix this in another place, I don’t recommend this place to nobody! More
Excellent Service Took my Honda Civic in for an oil change and several things to check. I was told it would take about 90 minutes so I chose to wait. They had my car do Took my Honda Civic in for an oil change and several things to check. I was told it would take about 90 minutes so I chose to wait. They had my car done and washed in 90 minutes. Even with the threat of Covid 19 hanging over all of us, everyone was friendly and polite. Keep up the excellent service! More