McGrath Honda of Elgin - Service Center

Service was really good at Honda McGrath in particular when dealing with associate Gerardo in servicing our HRV. I would recommend this dealership to others. when dealing with associate Gerardo in servicing our HRV. I would recommend this dealership to others. More

Much better compared to last visit for 1 new tire. We really enjoyed purchasing new vehicles at McGrath from Robin since he left thins have not been so good. Last new 2019 purchase left a bad taste in We really enjoyed purchasing new vehicles at McGrath from Robin since he left thins have not been so good. Last new 2019 purchase left a bad taste in our mouths, salesman & finance person very disappointing experience with both. We were told things like spare tire is now a full size tire, I asked if this meant we could start a 5 tire rotation and were told yes its the spare is the same as the 4 on it. Not true! there were many more items like this. Prior last experience for 1 x New Tire was horrendous! This time service was much better. Also getting some clarification regarding warranties from Mo was great. More

Great People, Great Experience! They were great and very helpful! With my McGrath Advantage I got 2 new tires for free! Thanks guys! Always gonna service my car here! They were great and very helpful! With my McGrath Advantage I got 2 new tires for free! Thanks guys! Always gonna service my car here! More

Horrible service, don't want to give any stars but system won't let me leave blank. Went in for oil change and tire rotation and left with a car that vibrates. Took it back immediately and they told me all won't let me leave blank. Went in for oil change and tire rotation and left with a car that vibrates. Took it back immediately and they told me all brake pads were at a 2, front rotors needed replaced and back ones turned (even though their "100% inspection" said all were at 5). Took my car to 2 different places and they said front are good for another 5-10k and back were at an 8. Horrible lies. More

The cookies are good. The service rep was excellent as are all their employees. The shop is clean as is the waiting area. They took me in without an appointment. are all their employees. The shop is clean as is the waiting area. They took me in without an appointment. More

My service experience was great! Guillermo was very helpful and made things easy. The technicians fixed my car's problems and I'm happy with the result! helpful and made things easy. The technicians fixed my car's problems and I'm happy with the result! More

First oil change the Service department was prompt and very courteous. The work was completed in a timely fashion and the explanation of what was done on top of pointi the Service department was prompt and very courteous. The work was completed in a timely fashion and the explanation of what was done on top of pointing out a few things of what I could expect with winter driving in regard to the cameras and sensors was greatly appreciated. More

It was rather busy this time. I have prepaid for oil Employee was good and confident. He brought to the notice about need to replace air filters for engine and cabin. Highlighted about wheel alignment. Employee was good and confident. He brought to the notice about need to replace air filters for engine and cabin. Highlighted about wheel alignment. Kept me informed about the work status and finally when the car was ready after the service. More

I would not go anywhere else to get serviced anymore. Prices are More reasonable than other dealerships I’ve been to. Staff is nice and waiting area is comfortable. Service is quick and If it won’t be t Prices are More reasonable than other dealerships I’ve been to. Staff is nice and waiting area is comfortable. Service is quick and If it won’t be they let you know Accurately how long you will wait, or even offer to let you borrow a car which is cool. I’m always coming here from now on More

The service at this visit was very good. The service representative was courteous and friendly and actually listened to what I was saying. This service was relatively quick compared to some of my other representative was courteous and friendly and actually listened to what I was saying. This service was relatively quick compared to some of my other visits. More