McGrath Honda of Elgin - Service Center

I had a bad mishap with a flat tire...they took care of it asap and put me in a loaner while all the work was done...incl an alignment. They are all very courteous and helpful. And I used my tire warra it asap and put me in a loaner while all the work was done...incl an alignment. They are all very courteous and helpful. And I used my tire warranty also. More

Friendly knowledgeable staff. Service department was great. Brought it in for oil and other items found. A large one under extended warranty. Scott Anderson explained it well great. Brought it in for oil and other items found. A large one under extended warranty. Scott Anderson explained it well More

My tire pressure was low as I had a small nail in my tire. I was very pleased with the efficient way my tire repair was handled when I arrived at the service center. tire. I was very pleased with the efficient way my tire repair was handled when I arrived at the service center. More

Used to be a great place. First my clutch burnt out at 20k miles... very abnormal. Brought it in, was told $100 to diagnose it. Received a call saying they need a go ahead for $1100 for a further diagnosi 20k miles... very abnormal. Brought it in, was told $100 to diagnose it. Received a call saying they need a go ahead for $1100 for a further diagnosis. So now they are deceiving me. I already told them what was wrong. They act like I didn’t know anything and keep trying to push unnecessary parts on me... totaling to $5800!! I went in and said I need my clutch replaced, a clutch replacement does not cost $5800!! They will befriend you as much as they can but in reality they are still for the company, they could care less about the customer. They could not even give me another price. So ok, I get my car towed to another shop. That day I get a call from the mechanic, “hey your clutch kit will be here tomorrow. This is an OEM Honda clutch kit, for $450.” $450!!!! Not $5800!!! The labor I’m paying for the shop still doesn’t total up to $5800! I’m paying around $1500 TOTAL for a repair by a company that cares about their customers not one that will screw you for everything you have. Tread carefully if you go here, they will deceive you. More

costs over 900 for brake problem I have brake issue for one side, but they change both sides brakes and charge me extremely more than $ 900, I used to be regular customer, never come I have brake issue for one side, but they change both sides brakes and charge me extremely more than $ 900, I used to be regular customer, never come back More