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755 Reviews of McGrath Honda of Elgin - Service Center
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September 29, 2020
I have visited this location for Recall for Rear Passenger side door for 2018 Honda odyssey and they took car for 24 hours observation after observation told us everything is fine. But, Once came ho Passenger side door for 2018 Honda odyssey and they took car for 24 hours observation after observation told us everything is fine. But, Once came home notice that they had opened the Passenger door panel which they didn't closed properly. Now door doesn't open & close properly which is represent ridiculous service when it comes to safety of family. In addition, We had 3 Oil change complimentary service when we purchased the vehicle. Due to CVOID-19 we couldn't drive much and they said the Complimentary period is expired so they couldn't honor the complimentary oil change. Very poor Customer service. More
by keyur_khambhati/Hiren Khambhati
Employees Worked With
Not Listed
September 19, 2020
The McGrath Honda of Elgin dealership service and customer relationship are good. It is nice to get help there. I am quite satisfied for this visit even though the cost is tough for a retired man wit customer relationship are good. It is nice to get help there. I am quite satisfied for this visit even though the cost is tough for a retired man with fewer resource. More
by benson hsu
Employees Worked With
Michael Malak, Greg Domaszewski, Bruce Breckenfelder
September 06, 2020
Very, very friendly and professional. Suburb costumer service!!! Got my car done in less time than quoted. Always know my vehicle is in good hands. service!!! Got my car done in less time than quoted. Always know my vehicle is in good hands. More
by AD
Employees Worked With
Jason Goldman
September 04, 2020
Set up an oil change appointment and was greeted by Nico the service person who is respectful and professional! Great customer service. Will definitely come back for future services. the service person who is respectful and professional! Great customer service. Will definitely come back for future services. More
by John
Employees Worked With
Nico Nieves, Bruce Breckenfelder
September 04, 2020
I brought our CR-V in for service. Bryan was the man that helped me and he was patient and professional. He explained everything so I understood. Thank you. helped me and he was patient and professional. He explained everything so I understood. Thank you. More
by quiltinglady
Employees Worked With
Bryan
September 03, 2020
Bryan C did a great job. Kept me informed, answered questions, offered advice. Seemed very knowledgeable and friendly and made the service visit a pleasant experience and represented your dealership ve questions, offered advice. Seemed very knowledgeable and friendly and made the service visit a pleasant experience and represented your dealership very well.. More
by Elgin Bob
Employees Worked With
Bryan C. *****
September 02, 2020
Oil change and tire rotation was done and completed in under the 90 minute window (75 minutes). Not 5 star because no one reset tire sensor which went off while I was driving on I90. under the 90 minute window (75 minutes). Not 5 star because no one reset tire sensor which went off while I was driving on I90. More
by donalddonner
Employees Worked With
Don't remember his name
August 29, 2020
Very prompt service. Friendly people easy to deal. Timing of service is very accurate. Highly recommend my family & friends to visit this dealer for future car buying. of service is very accurate. Highly recommend my family & friends to visit this dealer for future car buying. More
by Adnan Amir
Employees Worked With
Bruce Breckenfelder
August 28, 2020
Service consultant was helpful and friendly. Work performance was professional and in a timely manner. They follow protocols and make sure customer is totally satisfied performance was professional and in a timely manner. They follow protocols and make sure customer is totally satisfied More
by 360sipras
Employees Worked With
Jerry Neppemen, Bruce Breckenfelder
