McGrath Honda of Elgin - Service Center

Excellent Service Took my Honda Civic in for an oil change and several things to check. I was told it would take about 90 minutes so I chose to wait. They had my car do Took my Honda Civic in for an oil change and several things to check. I was told it would take about 90 minutes so I chose to wait. They had my car done and washed in 90 minutes. Even with the threat of Covid 19 hanging over all of us, everyone was friendly and polite. Keep up the excellent service! More

Great visit. Really appreciated my service advisor, Jason. He was wonderful!! He was helpful, explained everything, thorough, very kind & respectful. Followed up with me in the waiting room a few time Jason. He was wonderful!! He was helpful, explained everything, thorough, very kind & respectful. Followed up with me in the waiting room a few times to update me. Sabrina at check out is the best!!! Such a kind lady and so very helpful. Those two made me feel welcome. I appreciate that. More

Jason was professional and helpful. He answered my questions and took the time to explain what needed to be done with my vehicle. Service was done in a timely matter. questions and took the time to explain what needed to be done with my vehicle. Service was done in a timely matter. More

Service I always ask for Jerry Neperman as I fully trust his advice and have done so for many years. He has been very patient in helping getting the right ser I always ask for Jerry Neperman as I fully trust his advice and have done so for many years. He has been very patient in helping getting the right service as I am not a knowledgeable car individual and have difficulty relating the car problem. He is great! More

Jerry is Great Jerry has been very helpful and accommodating regarding my vehicle service needs. As always, I appreciate the level of professionalism and follow up Jerry has been very helpful and accommodating regarding my vehicle service needs. As always, I appreciate the level of professionalism and follow up provided during my visits. More

The adviser is very knowledgeable and courteous.. Evening appointment is available. Wait time is reasonable. Waiting room is super clean and comfortable. Good experience for oil change. appointment is available. Wait time is reasonable. Waiting room is super clean and comfortable. Good experience for oil change. More

My first visit with this location and was greatly pleased with the service and promptness of the work done. Also, was kept informed throughout the process. with the service and promptness of the work done. Also, was kept informed throughout the process. More

Good service but l had to wait a long time for break and steering fluids to be added. Too many words- too many words needed! steering fluids to be added. Too many words- too many words needed! More

It was ok. In for recall. Overall experience was ok. Just didn’t care too much for up sale pitches and it took longer than said. Just didn’t care too much for up sale pitches and it took longer than said. More

yearly oil change I'm extremely concerned about the recommended services you have listed as required from my visit on 2/8/2020. They are: replace spark plugs; adjust v I'm extremely concerned about the recommended services you have listed as required from my visit on 2/8/2020. They are: replace spark plugs; adjust values; replace both front sway bars and replace the battery which is only 1 year old. Your records should indicate all of this was previously done 6/6/2019..... How in gods name would this need to be done again so soon. I will not be using Honda for any repairs due to the fact I no longer trust you. Sincerely, Mariann Flores More