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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
784 Reviews

784 Reviews of McGrath Honda of Elgin - Service Center

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February 19, 2021

Service department was excellent getting my CRV in for an oil change and tire rotation. The gentlemen was very knowledgeable and extremely helpful. Definitely getting a good grade from me. Thanks More

by crash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
February 17, 2021

Can’t remember the gentleman that assisted me - think his first name started with a G (didn’t have my glasses on) but he was extremely helpful throughout the entire process More

by Rpapiernik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
First name started with a G
Feb 18, 2021 -

McGrath Honda of Elgin responded

Rpapiernik, we're happy you found our staff to be so supportive during your experience here at Mcgrath Honda.

February 15, 2021

Jason is always amazing. His customer service skills are tops. Evert time I've come.in, he makes me feel valued. You have a great service department More

by Blueczerwonka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 16, 2021 -

McGrath Honda of Elgin responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2021

Excellent experience bringing my Accord in for service. From the moment I arrived until picking up my car with Nico it was the best dealer experience I've ever had. More

by jeffrendina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malia, Monica & Nico
February 12, 2021

Service was provided as promised, in the time frame indicated. Two additional services were provided no charge; car wash and putting air into a tire-the day before I had a flat and this was my spare. More

by Karybarth2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Pena, Bruce Breckenfelder
Feb 15, 2021 -

McGrath Honda of Elgin responded

Hi Karybarth2, thank you so much for your positive comments about Mcgrath Honda! We hope to be of service to you again in the future. Best wishes, Mcgrath Honda

February 09, 2021

The Service Department is great. I've always been impressed with the quality of service here and the courtesy and professionalism of the staff. My car was ready at the promised time. More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerado
February 09, 2021

Roberto was kind, polite and efficient. He listened to me and took care to get the job done correctly. Will definitely continue to use this service department. More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto
February 06, 2021

I live in Chicago. I choose to travel 37 miles to be serviced by a great team in Elgin. Jerry Nepermann is A+! Superb ! Great experience More

by joseph1882
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann is a class act.
Feb 08, 2021 -

McGrath Honda of Elgin responded

Hi Joseph1882, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 04, 2021

Service was excellent and was performed in a timely manner.. The waiting area is also excellent. Technician was friendly and kept me informed on progress made. More

by Jabberwocky
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Feb 08, 2021 -

McGrath Honda of Elgin responded

Jabberwocky, we are glad we could help! We look forward to your next visit! Take care!

February 01, 2021

Excellent customer service. Very friendly and personable. Provided an atmosphere that was comfortable and friendly. Offered water and snacks while waiting for service to be completed. More

by Schramm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Feb 08, 2021 -

McGrath Honda of Elgin responded

Schramm, we're happy you found our staff to be so supportive during your experience here at Mcgrath Honda.

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