McGrath Honda of Elgin - Service Center

Already sent my review and as usually very pleased with the service Nico was very helpful made me feel that I can trust my car the service Nico was very helpful made me feel that I can trust my car More

Great Service Due to the COVID-19 pandemic I assumed that my service time would take longer than expected. Time ended up less and I was out fairly quickly! Due to the COVID-19 pandemic I assumed that my service time would take longer than expected. Time ended up less and I was out fairly quickly! More

Disappointing So disappointed with all aspects of my visit to the dealer for some urgent car work. Will not return. All everybody kept telling me was...”We open at So disappointed with all aspects of my visit to the dealer for some urgent car work. Will not return. All everybody kept telling me was...”We open at 7”. No direction regarding where to wait. No smiles. Nothing!!!! Second day of having the car didn’t receive a call all day with status. Another issue was I started with one person and ended with another completely different person. My service person was nice. Guillermo. I will think twice next time I need any car work. More

Fast, courteous Had immediate schedule for service appointment. Serviced my car in less time than originally stated. Called to let me know that the car was ready to Had immediate schedule for service appointment. Serviced my car in less time than originally stated. Called to let me know that the car was ready to be picked up. More

Oil Change and tire rotation I was in and out in 45 mins and that was with the additional conversation Jerry and I had about a previous conversation about getting back to a normal I was in and out in 45 mins and that was with the additional conversation Jerry and I had about a previous conversation about getting back to a normal lifestyle. More

I had a great experience with my service yesterday Sat. May 2nd. The only I thing I would say I wish there was a discount for healthcare workers. May 2nd. The only I thing I would say I wish there was a discount for healthcare workers. More

Always courteous and helpful.Clean waiting area. Car is Always courteous and helpful. Clean waiting area. Car is washed and sanitized Always courteous and helpful even the cashier Would return for al Always courteous and helpful. Clean waiting area. Car is washed and sanitized Always courteous and helpful even the cashier Would return for all out service needs And to purchase again More

Attentive customer service I have been very happy so far with the sales team and service team for my Honda Pilot. The service department did my oil change in a professional mann I have been very happy so far with the sales team and service team for my Honda Pilot. The service department did my oil change in a professional manner. More

Nice job ! Excellent service department ! Bruce, Nice job ! Excellent service department ! Bruce, Chris,and Kelly all very nice customer service, Will always bring my Honda back to McGrath for ser Nice job ! Excellent service department ! Bruce, Chris,and Kelly all very nice customer service, Will always bring my Honda back to McGrath for service. Thank you More

Freindly and Reliable The staff is always friendly no matter who I'm dealing with and the work is always thorough. They are honest about what needs to be fixed or replaced The staff is always friendly no matter who I'm dealing with and the work is always thorough. They are honest about what needs to be fixed or replaced and what doesn't. I always have piece of mind when leaving after a service appointment. More