McGrath Honda of Elgin - Service Center

Jerry Nepermann does an excellent job as a service advisor. I said what I needed to say in the first sentence. Forcing me to type more is pain and good way to have me delete your email. advisor. I said what I needed to say in the first sentence. Forcing me to type more is pain and good way to have me delete your email. More

I mainly deal with Chris Houlis for any work that needs to be done on my vehicle and he has always been excellent. I was not pleased with the sales department. to be done on my vehicle and he has always been excellent. I was not pleased with the sales department. More

Always keep me informed about progress on repairs. Always let me know when something needs attention or car is due for maintenance. All service consultants are courteous. Always let me know when something needs attention or car is due for maintenance. All service consultants are courteous. More

Very good service, always letting you know what's wrong with your vehicle. Took my car in for a couple of recalls and all were taken care of as promised. with your vehicle. Took my car in for a couple of recalls and all were taken care of as promised. More

McGrath is a first class dealership. Clean and McGrath is a first class dealership. Clean and efficient. Friendly staff. Performed all work in a timely manner. I would recommend them to anyone McGrath is a first class dealership. Clean and efficient. Friendly staff. Performed all work in a timely manner. I would recommend them to anyone who needed work on their Honda vehicle. More

Always a pleasant experience at McGrath. Got a winter special at a decent price. Will need to return for a new battery soon. As always, good work special at a decent price. Will need to return for a new battery soon. As always, good work More

Jerry was a pleasure to work with. He was "Johnny on the spot" willing to help, guide and keep me well informed throughout the whole experience. spot" willing to help, guide and keep me well informed throughout the whole experience. More

Nico gave us great service during our recent appointment. We appreciate the excellent job your service department always does. I am very happy with our car and the great service from Nico and your service te We appreciate the excellent job your service department always does. I am very happy with our car and the great service from Nico and your service team. More

Brought car in for a recall. Got a loaner car right away. It couldn’t have been any easier. Quick & done!! Nico provided friendly and efficient service. It couldn’t have been any easier. Quick & done!! Nico provided friendly and efficient service. More

Brought a 2018 Pilot here to have a heater repaired. They correctly diagnosed the problem, gave me a free loaner, fixed it and called Honda to pay for the bill in spite of the warranty being expired. They correctly diagnosed the problem, gave me a free loaner, fixed it and called Honda to pay for the bill in spite of the warranty being expired. I should mention that (unfortunately) I did not buy the Pilot here so their professionalism and great service was an excellent experience. Note: Never buy a vehicle from Rohrman Schaumburg Honda. Although they couldn't get the air warmer than 28° from this heater they insisted this was normal and refused to fix while under warranty. Although I live closer to Schaumburg Honda I will recommend to everyone to drive the 10 minutes to McGrath Honda in Elgin. More