McGrath Honda of Elgin - Service Center

The service department staff were friendly, prompt, and professional. I was quoted an estimated time of 90 minutes, for an oil change, tire rotation and car wash. Everything was completed on time. professional. I was quoted an estimated time of 90 minutes, for an oil change, tire rotation and car wash. Everything was completed on time. My Honda Civic coupe is the most loved car I’ve ever owned or driven. I could not be more pleased. I will continue to recommend your dealership to friends and family. Thank you so much! More

Jerry with the service department was great. Got oil changed tire rotation and brake fluid done and I'm satisfied! Glad I bought that maintenance package. changed tire rotation and brake fluid done and I'm satisfied! Glad I bought that maintenance package. More

Nicholas was friendly and very helpful in the Service department. He took care of my needs in a timely manner. He was thorough in his explanation also. department. He took care of my needs in a timely manner. He was thorough in his explanation also. More

I have visited this location for Recall for Rear Passenger side door for 2018 Honda odyssey and they took car for 24 hours observation after observation told us everything is fine. But, Once came ho Passenger side door for 2018 Honda odyssey and they took car for 24 hours observation after observation told us everything is fine. But, Once came home notice that they had opened the Passenger door panel which they didn't closed properly. Now door doesn't open & close properly which is represent ridiculous service when it comes to safety of family. In addition, We had 3 Oil change complimentary service when we purchased the vehicle. Due to CVOID-19 we couldn't drive much and they said the Complimentary period is expired so they couldn't honor the complimentary oil change. Very poor Customer service. More

Jerry Nepperman was very courteous and thorough. As far as filling out this survey, it requires I populate this word review - the star rating is apparently not adequate. Ran into the same type of thing wit as filling out this survey, it requires I populate this word review - the star rating is apparently not adequate. Ran into the same type of thing with my new car survey. I was being forced to rate the salesman and the dealership as one in the same - they weren't. I liked the salesman. That said, this will be the last survey I fill out for McGrath. More

I went for an oil change and Jerry was very pleasant and friendly. Asked me if I had any questions or concerns. Great service. Will be back friendly. Asked me if I had any questions or concerns. Great service. Will be back More

The McGrath Honda of Elgin dealership service and customer relationship are good. It is nice to get help there. I am quite satisfied for this visit even though the cost is tough for a retired man wit customer relationship are good. It is nice to get help there. I am quite satisfied for this visit even though the cost is tough for a retired man with fewer resource. More

I brought our CR-V in for service. Bryan was the man that helped me and he was patient and professional. He explained everything so I understood. Thank you. helped me and he was patient and professional. He explained everything so I understood. Thank you. More