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756 Reviews of McGrath Honda of Elgin - Service Center
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March 01, 2021
Very attentive service was provided. The service rep called several times after my appointment to follow up. He provided answers to all the questions I had. I worked with Jerry Nepermann on this visit. called several times after my appointment to follow up. He provided answers to all the questions I had. I worked with Jerry Nepermann on this visit. Since the software update was going to take a few hours Jerry arranged for a loaner car in the meantime. Top notch service! More
by tfisher44
Employees Worked With
Jerry Nepermann
February 27, 2021
The service was amazing! The service provider went through everything in detail as well as explained all of the findings in depth! Being a former mechanic, this is the best service I have received in through everything in detail as well as explained all of the findings in depth! Being a former mechanic, this is the best service I have received in years! More
by Williamaarnold6
Employees Worked With
Monica in service
February 27, 2021
I was greeted promptly & received excellent service from Guillermo Delatorre, service consultant. Very polite, friendly & attentive. He was a huge improvement from the last service consultant I had at my pr Guillermo Delatorre, service consultant. Very polite, friendly & attentive. He was a huge improvement from the last service consultant I had at my previous visit. so glad my vehicle was given an inspection in addition to the oil change and tire rotation. Thank you More
by jen
Employees Worked With
Guillermo Delatorre
February 26, 2021
Everyone I have dealt with has been very professional, knowledgeable, friendly and courteous, especially Gerardo Sharif. I am very happy with the service I received. knowledgeable, friendly and courteous, especially Gerardo Sharif. I am very happy with the service I received. More
by ldtheo
Employees Worked With
Gerardo Sharif I, J. Pierri (SERVICE), Dan Cashen
February 26, 2021
The loaner car was really appreciated. Ray was great with keeping us informed on any issues found. The video of a nest that was found was appreciated as well. keeping us informed on any issues found. The video of a nest that was found was appreciated as well. More
by JLWatson
Employees Worked With
Ray (Service)
February 26, 2021
The service rep that I worked with was great. She was knowledgeable and very courteous. She was a 10/10. The work was completed in a timely manner. knowledgeable and very courteous. She was a 10/10. The work was completed in a timely manner. More
by Jechav
Employees Worked With
Monika Krysinska
February 25, 2021
Pleased overall. But car not finished on time when told, I had to come back and get a loaner. Good service department but sales people are terrible got better quotes at another dealer and showed them to y I had to come back and get a loaner. Good service department but sales people are terrible got better quotes at another dealer and showed them to you're sales people and they wouldn't match it. So I brought 2 cars from another dealer. More
by timmar13
Employees Worked With
nico
February 24, 2021
Very professional, ensured I understood service needed. My team member was very welcoming. Would recommend this service center to others. Miss the cookies due to covid. My team member was very welcoming. Would recommend this service center to others. Miss the cookies due to covid. More
by Gibsonlindaj
Employees Worked With
Bruce Breckenfelder
February 23, 2021
Second visit to McGrath Honda of Elgin in one week. First service visit for tires, trans service, coolant flush and brakes on my car. Such a great service experience I brought my mom's car in for tires, cool service visit for tires, trans service, coolant flush and brakes on my car. Such a great service experience I brought my mom's car in for tires, coolant service and oil change. More
by jeffrendina
Employees Worked With
Ryan, Roberto & Nico , Bruce Breckenfelder
