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729 Reviews of McGrath Honda of Elgin - Service Center
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January 23, 2021
McGrath Honda in Elgin is the benchmark for all your service needs. I refuse to take my 2017 civic anywhere else. They always exceed my expectation and go above and beyond. Every time. service needs. I refuse to take my 2017 civic anywhere else. They always exceed my expectation and go above and beyond. Every time. More
by matt_rose
Employees Worked With
Nico N
January 20, 2021
Have been working with this dealership for over ten years. Always measures up to expectations. Thank you. Looking forward to continued excellent service from you. years. Always measures up to expectations. Thank you. Looking forward to continued excellent service from you. More
by Roilando
Employees Worked With
T Tomczak
January 16, 2021
The professionals at this dealership were extremely efficient and deeply concerned with customer service that made me feel I was in good hands. All of my issues were addressed and they even went above efficient and deeply concerned with customer service that made me feel I was in good hands. All of my issues were addressed and they even went above board to take care of me. And extra issue arose and they willingly took care of it without question. I appreciate the feeling that they actually cared and did their best to solve each issue until it was a success. More
by Ruth
Employees Worked With
Monika
January 16, 2021
Liked the fact I could get a loaner vehicle Also liked Liked the fact I could get a loaner vehicle Also liked the video that technician Provided on the vehicle The communication was very excellent Th Liked the fact I could get a loaner vehicle Also liked the video that technician Provided on the vehicle The communication was very excellent Thank you More
by Garysue
Employees Worked With
Greg Domaszewski, Bruce Breckenfelder
January 15, 2021
Jason, in the service dept, was knowledgeable, friendly, welcoming, informative, and efficient. I've had my vehicle serviced here before, and I would highly recommend their service department. Jason is on welcoming, informative, and efficient. I've had my vehicle serviced here before, and I would highly recommend their service department. Jason is one of their best hires. More
by C.lynn
Employees Worked With
Jason Goldman
December 10, 2020
Monika was very thorough and knowledgeable. She explained the process and results of the inspection. She was friendly and personable. Monika represents your dealership very well. the process and results of the inspection. She was friendly and personable. Monika represents your dealership very well. More
by mary
Employees Worked With
Monika
November 28, 2020
There is only one reason to buy a car from McGrath Honda. The service department. We bought, not one, but two cars from McGrath and were treated like scoundrels because we dared to try to make a deal. Ah, The service department. We bought, not one, but two cars from McGrath and were treated like scoundrels because we dared to try to make a deal. Ah, the service department is excellent, very helpful and alway a pleasure to work with. More
by sthompson1960
Employees Worked With
Jerry Nepermann
November 05, 2020
My services were completed in less time then they promised. Excellent experience, friendly atmosphere. Would recommend McGrath Honda to friends and family. This experience is consistent with each promised. Excellent experience, friendly atmosphere. Would recommend McGrath Honda to friends and family. This experience is consistent with each visit. More
by djdonner008
Employees Worked With
Don't remember his name...but he was outstanding!!!!!!!
October 25, 2020
The team starting with the receptionist answering the phone to the service center intake and cashier are always friendly and efficient. Jerry Nepermann is the best - we trust his advice and expertise. phone to the service center intake and cashier are always friendly and efficient. Jerry Nepermann is the best - we trust his advice and expertise. More
by mlh
Employees Worked With
Jerry Nepermann
