756 Reviews of McGrath Honda of Elgin - Service Center
Always keep me informed about progress on repairs. Always let me know when something needs attention or car is due for maintenance. All service consultants are courteous. Always let me know when something needs attention or car is due for maintenance. All service consultants are courteous. More
Very good service, always letting you know what's wrong with your vehicle. Took my car in for a couple of recalls and all were taken care of as promised. with your vehicle. Took my car in for a couple of recalls and all were taken care of as promised. More
McGrath is a first class dealership. Clean and McGrath is a first class dealership. Clean and efficient. Friendly staff. Performed all work in a timely manner. I would recommend them to anyone McGrath is a first class dealership. Clean and efficient. Friendly staff. Performed all work in a timely manner. I would recommend them to anyone who needed work on their Honda vehicle. More
Always a pleasant experience at McGrath. Got a winter special at a decent price. Will need to return for a new battery soon. As always, good work special at a decent price. Will need to return for a new battery soon. As always, good work More
Nico gave us great service during our recent appointment. We appreciate the excellent job your service department always does. I am very happy with our car and the great service from Nico and your service te We appreciate the excellent job your service department always does. I am very happy with our car and the great service from Nico and your service team. More
Brought car in for a recall. Got a loaner car right away. It couldn’t have been any easier. Quick & done!! Nico provided friendly and efficient service. It couldn’t have been any easier. Quick & done!! Nico provided friendly and efficient service. More
Brought a 2018 Pilot here to have a heater repaired. They correctly diagnosed the problem, gave me a free loaner, fixed it and called Honda to pay for the bill in spite of the warranty being expired. They correctly diagnosed the problem, gave me a free loaner, fixed it and called Honda to pay for the bill in spite of the warranty being expired. I should mention that (unfortunately) I did not buy the Pilot here so their professionalism and great service was an excellent experience. Note: Never buy a vehicle from Rohrman Schaumburg Honda. Although they couldn't get the air warmer than 28° from this heater they insisted this was normal and refused to fix while under warranty. Although I live closer to Schaumburg Honda I will recommend to everyone to drive the 10 minutes to McGrath Honda in Elgin. More
I don't like to type. I use the Columbus system, discover and land on. Jerry Nepermann is an excellent service advisor and provides very useful information and service to his customers. and land on. Jerry Nepermann is an excellent service advisor and provides very useful information and service to his customers. More
Monica was great. Efficient, honest, and friendly. She convinced me that an oil change was not yet required. My service was completed before I expected. Checked me out quickly. convinced me that an oil change was not yet required. My service was completed before I expected. Checked me out quickly. More