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McGrath Honda of Elgin - Service Center

Elgin, IL

4.7
756 Reviews

756 Reviews of McGrath Honda of Elgin - Service Center

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March 12, 2021

Always keep me informed about progress on repairs. Always let me know when something needs attention or car is due for maintenance. All service consultants are courteous. More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niko Nieves
March 11, 2021

Very good service, always letting you know what's wrong with your vehicle. Took my car in for a couple of recalls and all were taken care of as promised. More

by mstrfred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
March 10, 2021

McGrath is a first class dealership. Clean and McGrath is a first class dealership. Clean and efficient. Friendly staff. Performed all work in a timely manner. I would recommend them to anyone More

by Pguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
March 09, 2021

Always a pleasant experience at McGrath. Got a winter special at a decent price. Will need to return for a new battery soon. As always, good work More

by shrakegm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roberto Vazquez
March 09, 2021

Jerry was a pleasure to work with. He was "Johnny on the spot" willing to help, guide and keep me well informed throughout the whole experience. More

by C & B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
March 09, 2021

Nico gave us great service during our recent appointment. We appreciate the excellent job your service department always does. I am very happy with our car and the great service from Nico and your service te More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico
March 09, 2021

Brought car in for a recall. Got a loaner car right away. It couldn’t have been any easier. Quick & done!! Nico provided friendly and efficient service. More

by Dobu
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicholas Nieves
March 05, 2021

Brought a 2018 Pilot here to have a heater repaired. They correctly diagnosed the problem, gave me a free loaner, fixed it and called Honda to pay for the bill in spite of the warranty being expired. More

by never again!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Everyone I dealt with here was professional and helpful. A pleasant experience.
March 04, 2021

I don't like to type. I use the Columbus system, discover and land on. Jerry Nepermann is an excellent service advisor and provides very useful information and service to his customers. More

by jdbradburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Nepermann
Mar 04, 2021 -

McGrath Honda of Elgin responded

Jdbradburn, thank you for your kind words and this wonderful review!

March 04, 2021

Monica was great. Efficient, honest, and friendly. She convinced me that an oil change was not yet required. My service was completed before I expected. Checked me out quickly. More

by gpmulligan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica
Mar 06, 2021 -

McGrath Honda of Elgin responded

Hi Gpmulligan, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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