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McGrath Honda of Elgin - Service Center

Elgin, IL

4.8
731 Reviews

731 Reviews of McGrath Honda of Elgin - Service Center

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February 26, 2021

The loaner car was really appreciated. Ray was great with keeping us informed on any issues found. The video of a nest that was found was appreciated as well. More

by JLWatson
Recommend Dealer
Yes
Employees Worked With
Ray (Service)
February 26, 2021

The service rep that I worked with was great. She was knowledgeable and very courteous. She was a 10/10. The work was completed in a timely manner. More

by Jechav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monika Krysinska
February 25, 2021

Pleased overall. But car not finished on time when told, I had to come back and get a loaner. Good service department but sales people are terrible got better quotes at another dealer and showed them to y More

by timmar13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nico
Feb 26, 2021 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 24, 2021

Very professional, ensured I understood service needed. My team member was very welcoming. Would recommend this service center to others. Miss the cookies due to covid. More

by Gibsonlindaj
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Feb 24, 2021 -

McGrath Honda of Elgin responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2021

Second visit to McGrath Honda of Elgin in one week. First service visit for tires, trans service, coolant flush and brakes on my car. Such a great service experience I brought my mom's car in for tires, cool More

by jeffrendina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Roberto & Nico , Bruce Breckenfelder
Feb 24, 2021 -

McGrath Honda of Elgin responded

Hi Jeffrendina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2021

Excellent service ,was seen on time for my appointment, was fully informed of what my service was going to include, as always very happy with the service. More

by Terri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Feb 24, 2021 -

McGrath Honda of Elgin responded

Terri, thank you for your kind review; we are happy to pass along your comments to the team here at Mcgrath Honda!

Feb 24, 2021 -

Terri responded

Bruce your service was outstanding, we were very satisfied. Thank you for the great service!!!

February 22, 2021

On my recent visit with my odyssey the service department was very friendly, professional and attentive. They resolved our auto engine shut off when stopped at a light but did not resolve to my satisfaction More

by Krlee912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Feb 24, 2021 -

McGrath Honda of Elgin responded

Hi Krlee912, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 19, 2021

Service department was excellent getting my CRV in for an oil change and tire rotation. The gentlemen was very knowledgeable and extremely helpful. Definitely getting a good grade from me. Thanks More

by crash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
February 17, 2021

Can’t remember the gentleman that assisted me - think his first name started with a G (didn’t have my glasses on) but he was extremely helpful throughout the entire process More

by Rpapiernik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
First name started with a G
Feb 18, 2021 -

McGrath Honda of Elgin responded

Rpapiernik, we're happy you found our staff to be so supportive during your experience here at Mcgrath Honda.

February 15, 2021

Jason is always amazing. His customer service skills are tops. Evert time I've come.in, he makes me feel valued. You have a great service department More

by Blueczerwonka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 16, 2021 -

McGrath Honda of Elgin responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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