McGrath Honda of Elgin - Service Center

Roberto greeted me with a warm, sincere smile. He kept me informed all the way. He even took me into the service area to show me a filter on my car that needed to be changed. I also asked him if he coul me informed all the way. He even took me into the service area to show me a filter on my car that needed to be changed. I also asked him if he could have my license plate frames replaced. He said of course, no charge. When the car was done he checked the license plate frames and noticed that the rear frame was not changed. He himself found the frame and changed it himself. He went beyond to give me the best experience. He is a definite asset to your team, and a great reflection of your dealership. More

Good overall. Communication can be a little better, but work got done, and I am happy with the result. Hoping my car will be good to go for another 50k miles. work got done, and I am happy with the result. Hoping my car will be good to go for another 50k miles. More

Nico was friendly, knowable, and took care of some details that I requested! Previously I had requested those details be dealt with but they were not. Thank you, Nico! details that I requested! Previously I had requested those details be dealt with but they were not. Thank you, Nico! More

Top notch support from my Service Advisor, Jerry N.! I have serviced my Odyssey(s) at your location in Elgin for many years. I always receive excellent customer service from my advisor, technician and ca have serviced my Odyssey(s) at your location in Elgin for many years. I always receive excellent customer service from my advisor, technician and cashier! More

Nico was very friendly and informative about my service needs for my CRV. I will continue to use this location for my service needs and requirement needs, needs for my CRV. I will continue to use this location for my service needs and requirement needs, More

Friendly, prompt and careful service. The vehicle was done on time. Jerry Neoernann was attentive, listened to my needs, and did a careful good job. done on time. Jerry Neoernann was attentive, listened to my needs, and did a careful good job. More

Great, friendly, reliable, excellent service has been a mainstay of McGrath Honda which is why I have been a happy, satisfied customer for 27 years. mainstay of McGrath Honda which is why I have been a happy, satisfied customer for 27 years. More

Roberto Vazquez was very nice friendly and helpful with the appointment, getting the loner car and all of the follow-up was done well. He kept every promise with no surprises. the appointment, getting the loner car and all of the follow-up was done well. He kept every promise with no surprises. More

My experience with McGrath service has always been awesome . I high five the service manager on the way out. I especially want to thank Niko Has been totally awesome every time he has taken care of my awesome . I high five the service manager on the way out. I especially want to thank Niko Has been totally awesome every time he has taken care of my vehicle . His communication and enthusiasm for his customers satisfaction is outstanding. Thanks again the Strombergs. More

always the Best! I always feel like family here! great customer service and always very friendly and helpful. I would highly recommend mcgrath honda to anyone customer service and always very friendly and helpful. I would highly recommend mcgrath honda to anyone More