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731 Reviews of McGrath Honda of Elgin - Service Center
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March 09, 2021
Nico gave us great service during our recent appointment. We appreciate the excellent job your service department always does. I am very happy with our car and the great service from Nico and your service te We appreciate the excellent job your service department always does. I am very happy with our car and the great service from Nico and your service team. More
by Mike
Employees Worked With
Nico
March 09, 2021
Brought car in for a recall. Got a loaner car right away. It couldn’t have been any easier. Quick & done!! Nico provided friendly and efficient service. It couldn’t have been any easier. Quick & done!! Nico provided friendly and efficient service. More
by Dobu
Employees Worked With
Nicholas Nieves
March 05, 2021
Brought a 2018 Pilot here to have a heater repaired. They correctly diagnosed the problem, gave me a free loaner, fixed it and called Honda to pay for the bill in spite of the warranty being expired. They correctly diagnosed the problem, gave me a free loaner, fixed it and called Honda to pay for the bill in spite of the warranty being expired. I should mention that (unfortunately) I did not buy the Pilot here so their professionalism and great service was an excellent experience. Note: Never buy a vehicle from Rohrman Schaumburg Honda. Although they couldn't get the air warmer than 28° from this heater they insisted this was normal and refused to fix while under warranty. Although I live closer to Schaumburg Honda I will recommend to everyone to drive the 10 minutes to McGrath Honda in Elgin. More
by never again!
Employees Worked With
Everyone I dealt with here was professional and helpful. A pleasant experience.
March 04, 2021
I don't like to type. I use the Columbus system, discover and land on. Jerry Nepermann is an excellent service advisor and provides very useful information and service to his customers. and land on. Jerry Nepermann is an excellent service advisor and provides very useful information and service to his customers. More
by jdbradburn
Employees Worked With
Jerry Nepermann
March 04, 2021
Monica was great. Efficient, honest, and friendly. She convinced me that an oil change was not yet required. My service was completed before I expected. Checked me out quickly. convinced me that an oil change was not yet required. My service was completed before I expected. Checked me out quickly. More
by gpmulligan
Employees Worked With
Monica
March 01, 2021
Very attentive service was provided. The service rep called several times after my appointment to follow up. He provided answers to all the questions I had. I worked with Jerry Nepermann on this visit. called several times after my appointment to follow up. He provided answers to all the questions I had. I worked with Jerry Nepermann on this visit. Since the software update was going to take a few hours Jerry arranged for a loaner car in the meantime. Top notch service! More
by tfisher44
Employees Worked With
Jerry Nepermann
February 27, 2021
The service was amazing! The service provider went through everything in detail as well as explained all of the findings in depth! Being a former mechanic, this is the best service I have received in through everything in detail as well as explained all of the findings in depth! Being a former mechanic, this is the best service I have received in years! More
by Williamaarnold6
Employees Worked With
Monica in service
February 27, 2021
I was greeted promptly & received excellent service from Guillermo Delatorre, service consultant. Very polite, friendly & attentive. He was a huge improvement from the last service consultant I had at my pr Guillermo Delatorre, service consultant. Very polite, friendly & attentive. He was a huge improvement from the last service consultant I had at my previous visit. so glad my vehicle was given an inspection in addition to the oil change and tire rotation. Thank you More
by jen
Employees Worked With
Guillermo Delatorre
February 26, 2021
Everyone I have dealt with has been very professional, knowledgeable, friendly and courteous, especially Gerardo Sharif. I am very happy with the service I received. knowledgeable, friendly and courteous, especially Gerardo Sharif. I am very happy with the service I received. More
by ldtheo
Employees Worked With
Gerardo Sharif I, J. Pierri (SERVICE), Dan Cashen
